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StorageMart

RR#2 285194 Township Road 270, Airdrie, AB T4B2A4

Office Hours
MON - FRI9:30am - 5:30pm SAT10am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.5
Write a Review

Daryl Volkman

3 years ago
rating 5.0
My wife and I found the staff to be very friendly, knowledgeable, courteous and fast. Even when we started moving our belongings in and decided the unit we rented was too small, there were no hassles to upgrade. We heartily recommend StorageMart in Airdrie.

Maria-Laura Mancianti Mancianti

3 years ago
rating 5.0
My water heater broke and flooded my apartment and I had to move out quickly to allow stripping of the carpet and drying. I reserved a storage room at the San Pablo ave. facility in west Oakland and arrived there to sign the contract and start moving on Sunday morning. Yonas was alone in the office and was trying to take care of a lot of people. I was most impressed with his calm attitude and most of all with the respect and even handed demeanor he had with every costumer. There was quite an interesting bunch of people that morning, including some diffuicult individuals, but Yonas gave the proper attention to everyone and did not show any frustration even with the most trouble makers. Although I was in a rush and quite upset for my situation, just watching him deal with his costumers made me calm down. When my turn came, I got his full attention and he was helpful and sympathetic, answering all my questions, going through the possible alternatives and finally helping me get the best possible deal available. I am happy I met him in this situation, as he helped mitigate my stressful day. Thank you Yonas.

gord larson

3 years ago
rating 5.0
The process was quick and affordable. Staff was extremely friendly and helpful.

Tyler Henderson

3 years ago
rating 5.0
New and very clean facility. Helpful management, excellent customer service. Reasonable rates. I especially like the indoor loading bays.

Naomi Dittmann

4 years ago
rating 5.0
Great customer service. Have recommended some friends to the store and they have rented.

William Hayward

3 years ago
rating 5.0
Clean unit, helpful staff. Reasonable rates. What more do you need?

Josh Cunningham

2 years ago
rating 5.0
Great location, Great Staff and Great Prices.

Chris Allen

3 years ago
rating 5.0
Process to reserve my unit was quick and painless Initial meeting to get access to my unit was quick and to the point and it was nice to be able to do it over my lunch break. We only need the unit for 2 months due to a move but if we ever need storage again after this we would definitely use StorageMart again!

Eric Groom

3 years ago
rating 5.0
I am very impressed with StorageMart's climate controlled storage, this is just what I was looking for during the winter months, also I can say that the spaces are very clean, I have used other storage providers whom do not take pride in keeping it's customer's valuables protected, clean and from being water damaged. StorageMart Airdrie Alberta is a five star operation in my opinion.

jackie maxwell

4 years ago
rating 5.0
Great experience thus far.. excellent customer service from the fellow in the facility and lady on the phone. Would have liked him to honor the %20 off I mentioned I saw on line for packing supplies but he needed an actual coupon...which seemed kind of silly since I was right there and willing to spend the money- unfortunately due to convenience I had to spend $100 on bubblewrap at Home Depot.

Janet Schimmel

2 years ago
rating 5.0
I rented a locker unit and it was a pleasant experience. The assist manager went through documentation and was careful to outline expectations. I hope the next months will be as positive as the inital set up.

Christian Vandermaas

2 years ago
rating 5.0
What a WOW factor when I had my first impressions. Friendly helpful professional staff. Clean units and hallways. The garage where you can park indoors to on/off load is a god send during the winter months.

Victor Allison

2 years ago
rating 5.0
We utilized the indoor storage for more than a year and it was exceptional. When we needed to move out, the staff was easy to deal with and helped us with a refund. Very professional. Would use this storage again if needed.

Adam Dove

2 years ago
rating 5.0
Friendly and helpful staff, clean facilities, and the best price in town.

Jessica Hogue

2 years ago
rating 5.0
Amanda was amazing at taking care of our needs and last minute changes for the unit. Great prices and so accommodating!

Brittney Borsa

2 years ago
rating 5.0
First time ever needing storage. Storage Mart makes it easy and convenient. And to top it off they aren't crazy over priced. Sales people were very friendly and helpful and made the overall experience a breeze. Would recommend to anyone in need of this type of service.

Paul Bonk

2 years ago
rating 5.0
I have had and continue to have a super experience with the Airdrie location. Both the friendly and helpful staff... Bruce and Amanda as well as the security and clean access are top notch. Highly recommend! - Paul Bonk

Darcy Young

2 years ago
rating 5.0
We are moving from NS to AB and needed a self storage solution. The 800 number that connects a customer to someone in the USA wasn't very helpful and not willing to work with me on getting a unit rented. HOWEVER, I managed to get in touch directly with Corinna at the Airdrie Kingsview location and she was FANTASTIC!!!! A seamless experience handled by someone who knows how to provide superb customer service. Many thanks Corinna and WELL DONE!! :-)

Wayne Walsh

2 years ago
rating 5.0
Excellent storage facility. Highly recommended.

Kris Weatherbee

2 years ago
rating 5.0
Easy access to back a truck up for loading, and plenty of carts available to move your stuff.

Tyler Pearson

1 year ago
rating 5.0
Fantastic experience!!! Friendly staff, clean, warm and secure facility. If the need ever came up I would certainly use them again.

Sandy Burns

11 months ago
rating 5.0
Jason was absolutely amazing. He has gone out of his way to help us during our very stressful move. He is extremely knowledgeable and personable. Storage Mart is very lucky to have him as their employee. 5 plus stars for Jason!

Judi D Johnson

1 year ago
rating 5.0
We have used StorageMart since March of this year. We have been treated extremely well. The service and cooperation are excellent. Thanks Amada for all the help you have provided while renting from your company. I would not hesitate to recommend StorageMart. Thanks again. Judi D Johnson

Juan Roubaud

11 months ago
rating 5.0
Clean, affordable, secure, accessible and friendly staff. What else could you ask for? I was a little hesitant at first to leave my trailer and belongings there but after taking a look at the facility and receiving such good service I was sold on the idea.

Claudia Roubaud

11 months ago
rating 5.0
Great and fast service. Very accommodating, clean, and accessible.

Ernest Matvichuk

4 months ago
rating 5.0
great service, clean/secure units, good location, great staff

Craig Wenger

4 months ago
rating 5.0
Very Friendly. Organized, Clean,. Thank you so much.

Rose Low

4 months ago
rating 5.0
Airdrie storage mart was exactly what we needed to hold a few possesions while our move/renovation was ongoing. They were very helpful and professional. Thanks so much.

Jaclyn Tainsh

4 months ago
rating 5.0
Such a clean facility, and the staff were amazing to deal with. Would recommend to everyone!

Sarah Brennan

4 months ago
rating 5.0
Very easy to deal with and friendly staff. Great prices as well.

Tobi McLeod

3 months ago
rating 5.0
The staff are friendly and helpful, but most of all I was motivated to leave a review in support of their donation to their charity of choice.

William Fleming

4 months ago
rating 5.0
My experience with Storage Mart has been very good. I have dealt with staff in both SE Calgary and Airdrie; both were very courteous and professional.

Karalyn Romeike

3 months ago
rating 5.0
Great hours with gate access code, easy to set up and i like the drive up access, Very easy to book and change sizes of units if available.

d sipos

3 months ago
rating 5.0
Excellent facility. Clean and well run. Amanda was helpful, friendly and professional. Good accessibility with automatic gates. Very secure. Highly recommend this site. Donna S.

Basia Maciejewska

2 months ago
rating 5.0
Amanda at Yankee Valley (Airdrie) helped us to get spot at this location. Very professional lady. We were extremely impressed with Amanda's service. We wish to meet only such a nice people like Amanda in other businesses we are dealing with. Thank you kindly Amanda Boguslaw and Barbara Maciejewski

Linda Bohn

1 month ago
rating 5.0
StorageMart provided a safe secure place to put our valuables while we transitioned between houses. Even when we inadvertently left our locker unlocked they notified us so we could secure. Amanda and Ryan were always very helpful whenever we needed anything. Would definitely store there again.

Sean Conlon

1 month ago
rating 5.0
Friendly and helpful staff. Very quick and easy process. It's nice to see customer service still exists

Ewan Mcbey

2 years ago
rating 4.0
Clean quick and convenient however the charges are higher than other storage around the area

Lena Jason

2 years ago
rating 4.0
Easy to book, local staff is organized and professional. Our gate code changed somehow on a Sunday and we couldn't get in. This was fixed quickly by a phone call to the call centre however.

Donna Fizzell

2 years ago
rating 4.0
Always a pleasure to use their sevice I was set back a bit when we were quoted $ 65.for Parking our 5 th wheel and when went to pay it became 90 something.

REX COOK

1 year ago
rating 4.0
Amber was great, she explained different options, as well showing me different size units. Allowing me to make an informed decision , on what would be right for me. One improvement, would be E transfer payments, for all us on line people.

Kimberly Magnus

1 year ago
rating 4.0
I booked my unit over the phone, very friendly and answered all my questions. Unfortunately because I could not add my Dad's name to my lease so he could drop off my stuff I had to make the drive from Edmonton to Airdrie and back to Edmonton just to sign some paperwork so he could have access. I will say when I got to the office the lady that helped me was very friendly, really informative and gave me a better deal which I appreciated. I would definitely use them again. Thank you.

Gary Bourget

1 year ago
rating 4.0
So far they are pleasant, polite, happy bunch. Everything only took a short time to set up inside the super clean office. All the storage units are really clean even the garages you get to back into to do your stuff. Also has trollies and so on. Best choice, I've made in a few mix-ups, HAHA

Gary Bourget

1 year ago
rating 4.0
So far they are pleasant, polite, happy bunch. Everything only took a short time to set up inside the super clean office. All the storage units are really clean even the garages you get to back into to do your stuff. Also has trollies and so on. I do think however prices are higher then most and there is a StorageMart on Country hills Blvd, I had told them on the phone I am new to this area and thought Airdre was my closest option. Guess I should have drove around first. It's not their job to lose customers but still.

Jason Firth

1 year ago
rating 4.0
Really enjoy using their service as it's extremely flexible, clean, and well organized. I will say that in order to get a 5 star review the payment plan could be a little more flexible and the process and paper/tree killing at registration should be streamlined.

Jason Firth

1 year ago
rating 4.0
Really enjoy using their service as it's extremely flexible, clean, and well organized. I will say that in order to get a 5 star review the payment plan could be a little more flexible and the process and paper/tree killing at registration should be streamlined.

Nola Ginther

4 months ago
rating 4.0
Went got a storage unit on Saturday, awesome quick service. Very friendly and knowledgeable. Thank you.

Dan McEwing

11 months ago
rating 2.0
Sketchy Business practices... I inquired about getting a storage locker and was told that I would get the first month free. When I went in to sign the paper work they rescinded that offer. I sent an E-mail to get them to rectify the situation and they never responded to me. Not how you start a business relationship.

M H

2 years ago
rating 1.0
These pieces of work are running one heck of a dishonest business. They are worthy of a negative review and I would give them 0 stars if I could. This is personal experience with these POS's. I first rented a 10x10 unit on my own for a about 8 months. After moving out to Airdrie with a friend I upgraded to a 30x10 unit so my roommate could store his stuff after his divorce. We had that unit for about 6 months before he moved to a new place and I downgraded to a 10x10 unit again. Unit #639 to be specific. I had a lease there for well over a year at a rate of $198. That's after taxes and hidden charges all their bs, that you later discover on your invoices... That's not the reason for this review though. So after renting from this company for 2+ years, I found myself in situation where I only had one week during a short shutdown to travel back to Calgary and to deal with the storage until that I was just throwing money away for minth after month. I drove from Fort St John B.C. to Calgary/Airdrie rented a uhaul to haul the crap in the unit away. I called the day before; granted this is short notice but that is the wsy the oil patch operates. I was told that something would be worked out. Well was in for it. So i arrived with the uhaul I picked up the southend of Calgary to clear the unit out on May 9th, 2017. I went in to talk to the customer service and the smug woman proceeded to tell me with a smirk on her face I had the option of paying the full rent for May 2017 or paying $20/day again this is on the 9th of May. She asked condescendingly which option I chose. I then lost my cool and asked her if they were f'ing kidding me. This is how you treat a loyal, reliable customer you has paid hundreds to store my crap there over two years?! The fat, puffed up manager then csme out and got in my face and said you can leave and not get your stuff... bad move by the way. I am not the type of guy you wsnt to take that approach with! And I am not the guy you rip off like this either!!! So after some arguing I did gain access to my stuff agter paying $170 to vacate! Oh but that's not tge end of it because today May 23rd, I get an invoice for $397 for this incompetent group of ____'s for past due rent. When i specifically demanded that I got a statement stating on it that the unit was cancelled on the day that I vacated. I have since called twice to the 888 number for storagemart, it apparently been passed to corporate but here I am and there has been no phone calls to resolve this. No appology from anyone. If after reading this you chose to give your business to this company then you know the assumed risks! These pieces of work running this company are staring at a furure lawsuite if they think they can treat any customer like this, let alone me!!! MATTHEW HARSCH Thank you for reading

Loren Cleveland

2 years ago
rating 1.0
Absolute worst service in Alberta Ive experienced. Due yourself a favour and dont go here.

Humanityabolished

11 months ago
rating 1.0
I reserved a storage locker and received the email from the residence the next morning asking for more info. Instead of asking for more info; inform the person renting or thinking of renting they may find it easier to book at the beginning of the month rather then charge them 2 weeks and waste their time.
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rating 1.0
3 Reviews
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Andrea B.

1 year ago
rating 1.0
I am using every opportunity I have to warn fellow RV enthusiasts away from StorageMart. We paid for storage at a location for 9 months. The unit was only...

Joe A.

3 years ago
rating 1.0
Prices are generally reasonable but access hours are limited & the gate may not open after office hours. Angry customers may line up trying their pass codes...

Pierre D.

4 years ago
rating 1.0
I have been renting storage space at the Airdrie Storage-Mart for 6 years. Recently the management has changed for the worse. Monthly fees have been paid...
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