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US Storage Centers

9304 North 43rd Avenue, Glendale, AZ, 85302

Office Hours Now Open
  • MON - FRI9am - 5:30pm
  • SAT, SUN9am - 5pm

Storage Customer Reviews

Jason Gordon

11 months ago
Was only here for 9 months, but the prices are good and the staff (especially Sofia) were always friendly and made sure I knew everything I needed to know for move in, and move out. Some places I've seen will string you along with fees, but this place makes sure everything operates smoothly and easily. Would do business here anytime!!!

ReeAnn Maitland

1 year ago
Sophia was the kindest, sweetest, person I have ever dealt with in customer service. She's a gem. Great find hiring this lady US Storage! Not only do they have the best deals on rentals but they make it easy and quick.I highly recommend choosing this storage facility for your all your storage needs. I'd give 10 stars if it let me.

Tina Daniels

11 months ago
I have been using this place for a few months. The lady at the front desk Sofia I think is her name. She is polite and always friendly. This place is cheap and affordable. I would recommend this place to others.

Rod 808

11 months ago
What a great experience! Jay provided me with great customer service and you can't beat the great prices and storage selections. I highly recommend US Storage Centers for your storage needs!

J Stone

1 year ago
Customer Service is still Alive and well US Storage Centers. I find it rare these days to find a business that treats it's customers with respect and is patient with questions about the service/product. I was referred the US Storage by a friend who had the same great experience I did. Sofia and Lucas are great at their job, they found me the perfect unit and even had a truck I could use to move my stuff (at no additional charge!!!) Even if I lived 25 miles away from this location I would still store my things here. A++++++++ Company!!! Need a safe well maintained place to store some stuff? Call them today!! Jason Stone

Ace of Alvarez

11 months ago
It's a great clean & safe place to store personal property. And the men & women who work there are very helpful. Especially Sofia thank you!

Angela Tibbott

1 year ago
I have been researching storage units for a while and this one is by far the best deal. The Assistant manager Lucas gave us a tour, was friendly, answered all questions and even gave us additional information about other services they have. Best deals and a free moving truck. I highly recommend this place.

Holly Thompson

11 months ago
Sofia was so friendly and helpful! She showed us around and helped me pick the perfect storage unit. I'm glad we found US Storage Centers.

Timothy Odom

11 months ago
Sofia was amazing. Great customer service and very family like business. Would recommend here for anyone who needs storage.

mike preston

1 year ago
I like the employees Customer service Sophia was very knowledgeable and helpful great secure place to do business the units were very spacious. Sopbia was very awesome she really sold me on renting the unit

Clif Hall

11 months ago
It's awesome,! Its clean, well maintained, excellent management and facilities. Competitive rates and convenient hours. Very professional and courteous.

Lisa Taefu

11 months ago
It's most convenient with the rental trucks they offer and Customer service is awesome. Very helpful people.

Tina Calhoun

1 year ago
Great customer service. Sofia was very informative and helpful. Good prices too!

Jawhn Dotcom

1 year ago
Very helpful - allowed me to move to a different similar sized unit once I measured the first unit and it was just barely too small (in width) to fit my stuff.

Maggie Vardian

11 months ago
Super easy and convenient. Everyone always knows whats going on. Was able to quickly come in and pay and be done. Restrooms were clean and sophia was very kind and sweet especially with my daughter.

Sarah Hernandez

1 year ago
Love this place! Great rates, great service, I would recommend this to anybody.

Ash Johnson

11 months ago
Very friendly Sofia help me as fast and affordable as she could with the extract storage I wanted I highly recommend this place to anyone looking overall very satisfied

Brenda Gomez

11 months ago
Had a great experience was helped quickly and kindly best customer service highly recommend to ask for Sofia.

Robert Beranek

11 months ago
I just opened an account to rent a space for my vehicle & I found the lady working there (SOFIA) to be very helpful & thorough in letting me know what was wanted & needed to rent the unit. She was SUpER busy, but was courteous & cheerful during the entire time.

keoki wags

10 months ago
Sofia is the best!! Super helpful with showing the size of the units before renting and she made renting the unit a breeze. I came to this particular US Storage because of the reviews and was not disappointed at all! If you need to store items, this is the place. With super competitive rates and professional service, you cannot go wrong.

Daniel Ziskin

9 months ago
Sucely Ortiz was very helpful, efficient and professional. She got me everything I needed. She even went over and above and attempted to get me 13 months for prepayment of 12 months like I used to have but the new owners were not be as nice as the prior owners. Otherwise. all was fine.

Maritza Diaz

9 months ago
I had an amazing experience, Sucely is a great manager although she was busy she let me know she would be right with me . She was fast and efficient , there should be more people like her in the customer service Industry. Over all a very good experience on my first storage unit, very informative and professional will recommend family and friends to rent here!

Jay Cecil

9 months ago
I have rented here since 1985 and it is the safest and best place to store your stuff check out the great deals and go ask for Sucely tell her I sent you she will give you a great deal !

alissa nagel

9 months ago
The manager Sophia and her awesome coworker Sucely, they rock!! Clean, professional people!! However, security personnel suck. The guy in silver bmw!!, is not professional!! He's compensating for areas lacking - & is a jerk, he is not a security presence more like a whiny newborn!!! Possibly profiling people unfairly...not good with people skills.. But management and ops are awesome!!!

Michelle Odum

8 months ago
Came in with my husband to check pricing since I felt that the other storage across the street was horrible . We are so glad we came in the manger sucely was very informative and had great customer service . She made us feel so welcomed and secure with storing at this facility . I definetley recommended this storage center for anyone looking for good pricing and good customer service.

Eva Rose

7 months ago
Sucely was so helpful and friendly. She made me feel comfortable. She give me a great deal. Thank you for everything..Eva

Angel Jurado

6 months ago
Very polite employees! Sucely is an amazing employee! She answered all my questions and I walked away satisfied and extremely happy with!

Samantha Eskam

5 months ago
Sucely had great customer service , she's very friendly and very helpful in showing s the difference in the size of the units and the advantages to going with the larger unit.

Gano Brothers

5 months ago
Jay was very courteous and helpful in finding us the right storage unit for our needs. He was the only person there on this hot Saturday and we appreciate him being there to be able to help us find what we needed and on short notice. Not to mention pricing is great as well. Thank you again Jay.

Justin Thompson

4 months ago
The experience I had at this facility was top notch. The associates that assisted me, Sucely & Vivi, were very courteous, knowledgeable, and professional. Things occurred more smoothly than I anticipated and the pricing was fantastic. I would definitely recommend this facility for your storage needs.

Freddy Yanez

4 months ago
Very very nice management they work with you and its a clean enviroment. And Vivi its cute an a great person. :)

Tamara Chestnutwood

7 months ago
I haven't needed to rent a storage unit for almost 20 years and was pretty stressed out when the time came 3 months ago for me to find the right place to store everything I own. I checked out other places and opted not to store with them for various reasons. Then I was referred to US STORAGE on 43rd Ave. and went to check them out. I was immediately satisfied with the facility and the customer service. I am so happy I rented from them. Because of Sucely, every step of the way has been effortless and way above par. Sucely is completely on top of her game and so efficient and polite and professional. All of which are highly important to me. Everything about renting a storage unit from US STORAGE has been a positive experience and I would absolutely recommend this facility for your storage needs.

Brett Herron

3 months ago
Wonderful customer service great storage facility fantastic rates stop in and see Sucely she will take care of you

April Kelly

3 months ago
Jay was great! He greeted us promptly. Was very knowledgeable and professional. He quickly helped us to determine what we needed and showed us the unit just to make sure. Great customer service!! Happy to call myself a customer!

Novelyn Gomez

1 week ago
Nice employees, they got deals and very affordable prices compare to other storage units out there.

Novelyn Gomez

1 week ago
Nice employees, they got deals and very affordable prices compare to other storage units out there. It's better to go to the storage unit during the daylight because they just have this one light next to you area, I wish they brighten the place up more inside by attaching more lights but that one light illuminates enough. If you go there at night, make sure you bring a good flashlight.

stewart Baringer

0 days ago
They've been amazing w/our situation & couldn't ask for a better facility /staff Sucely is awesome!!

Brian Ayliffe

1 year ago
Sofia was so much help, and the fact that I can use their moving truck for free up to 50 miles! That's great

Ricky Neel

9 months ago
Only reason for 4 stars is no carts for the inside units. Other than that great staff. She was super helpful and in a great mood. ( hard to find in people that deal with the public anymore )

Lenny Kautman

4 months ago
Home away from home, Unless they catch ya, then they'll kick your butt out. Thats the best part

shiloh .b

3 months ago
Jay, the manager who signed me up is a very nice person and provided excellent customer service . The complex itself, if I am being honest is pretty scary at night. It is very dark and the units have no indoor lighting. I don't think as a female you should go there alone after dark. But if you are looking for fast and affordable with friendly staff, This place is great.

Kelli Miller

6 days ago
Customer service is fablous. Being able to use the moving truck is a blessing and savings.

Anthony Hudson

4 months ago
Not bad but continuously raise the rent so don't get used to the price you were quoted...

Dan LeBarge

6 months ago
I change my review!!!!!!!! Left my deceased fathers items in a locked storage unit behind a pass coded locked gate for 4 months to show up with a uhaul truck only to find out the unit had been cleared out. This facility is not secure. Do not put your stuff here if you want to keep it. The lock was picked and relooked. I can only assume that the staff was involved.

MARYSIA Trojanek

11 months ago
My unit was broken into and the property manager Sofia, Senior manager Gabby, and District Manager George didn't do a damn thing about it nor did they care. I DO NOT RECOMMEND THIS STORAGE UNIT TO ANYONE!!

Jacob Justice

1 year ago
My unit was broken into and the management can care less. When brought up I was rudely rushed off the phone with no solution?! Why am I paying extra for your security when it doesn't work?! Your gate was wide open not working the other day, the week before that your cameras were down! Horrible. Still no answer for my stolen goods. Do not store your belongings here as they are not secure. I'm turning to law enforcement as the management is useless.

Brandon LeBarge

6 months ago
Thousands of dollars in items stolen from our unit. Not a safe place for anything more valuable than a cabinet or two.

Amy Page

6 months ago
Wondering if my friend will ever have the prices they were quoted honored... I dislike hearing about companies taking advantage of individuals!

paul choate

2 months ago
Renting here was a horrible experience. The people are rude. Our unit was dirty with spiders. The police were there once a week because units were broken into. Couldn't leave fast enough. Dont rent here!

Today's Disciples

1 month ago
Worst experience possible. Within a week of my start date my unit was robbed. I filed a police report, but the manager refused to submit my claim until the police report copy was obtained. The cop told her this is a 2 month process and she told me I would have to wait. After giving her a copy of the police report and all the claim information, I'm still waiting. All information including the police report was given in late August. I still am yet to get to the next step in the claim. Never has the manager followed up with me. Terrible security, terrible customer service, terrible insurance, worst storage unit possible!
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Danielle L.

2 years ago
I would love to compliment this facility. Great customer service. Jim the manager is big help. He knew what to recommend Great prices comparing to other...
See all 9 Reviews

Storage Facility Amenities5 Amenities

  • Drive-up Access
  • 24 Hour Cameras
  • Truck Rental
  • 24 Hour Access
  • RV, Car, Boat