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Trojan Storage of Surprise

14924 W Yorkshire Dr, Surprise, AZ, 85374

Office Hours Now Closed
  • MON, TUE9am - 6pm
  • WEDClosed
  • THU - SAT9am - 6pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

Jeff Watson

2 years ago
Great people at front office clean storage facility decent prices

Jack Heinricher

2 years ago
Selected Trojan Storage because it was close to home and not in the congestion of Bell and Grand construction. Very pleasantly surprised by the customer service, friendliness, and special effort. Would recommend them to anyone.

jeff shaughnessy

1 year ago
Best price. Also a clean facility

Deven Gray

1 year ago
Love the friendly service and very convenient location.

Jacquelyn Ellis

1 year ago
Trojan Storage was reasonable, clean, efficient and Steve was most helpful and professional. Moving and storing your belongings for a period of time can be stressful and my experience helped me not worry about that part of my move!

Sue Coscino

1 year ago
Hidden storage... So glad I found it. Great customer service. Thanks guys!

Kathleen Schwartz

2 years ago
We recently rented a Trojan Storage unit in Surprise. The owners were friendy and efficient. We were impressed with the security systems. The unit was very clean. I highly recommend them.

Sean Hughes

2 years ago
Nothing short of a great experience with friendly, professional people. Would suggest using this organization over others due to the happy and easy going atmosphere.

Edward Schoolcraft

2 years ago
Great people in the office. Good prices and very helpful.

Barry Dufek

1 year ago
I have met a lot of Ambassadors in my day and John is by far, The Best Ambassador ever. Most excellent customer service too, he definitely sets the standard in the business!

robert deford

1 year ago
Trojan Storage is awesome!! They are extremely polite and courteous, and do their best to accommodate your needs. Definitely worth a try!

John Williams

1 year ago
Staff is outstanding and very responsive to needs. Facility was adequate as well.

Judy Hyland

1 year ago
I am extremely pleased with the service level and help I received regarding my storage unit.

Scott Vietzen

10 months ago
Very clean and good security and Great price.

Eric Sanchez

10 months ago
Great customer service

P H

9 months ago
Great and curtious customer service. The place is clean and easy to get to. Easy in and out accessibility. I felt very safe using the property to store my belongings. I highly recommend Trojan storage.

Mike None

8 months ago
Excellent customer service. With enough room to maneuver around if you have a vehicle that's a little out of the norm.

Ryan Young

8 months ago
We called around for a few days and weren't sure who to go with. We went to tour Trojan Storage and met John. We didn't need all too much space, but figured our best bet was to choose Trojan because of how well the property is managed. Kept clean, secure and absolutely the Best service around!

Trevor Rueb

7 months ago
From the initial set up to adding an additional unit through moving out it was a pleasure to work with Trojan... they have the best manager in town... super accommodating and eager to help in any way!... I will use them ANY time I need storage in Surprise, AZ!!

Diane P

7 months ago
Having to move my Father In Law was no easy task. Long days, bad attitudes and ready to throw in the towel. We are not from Arizona, making the stress grow by the moment Saving Grace sent us the most helpful gentleman. The manager here definitely made everything easier. Having traveled throughout the lower 48, no one Ever has given such top tier service as much as John has. If and when I need storage, personally I will be ending up at a Trojan Storage.

Jean Moody

7 months ago
The service is excellent. We were moving to Surprise from out of state and arriving on Sunday. Even though the office is closed on Sundays, the manager, John, made arrangements to meet us so we could start unloading when we got here. We also had tire problems on the road which made us late getting here, but John made arrangements to meet us. The establishment is clean and well kept and we can't say enough about how great John and Trojan is!

Linda G

6 months ago
Cleanest bathroom from coast to coast. Friendliest and most helpful staff on site. Convinient to SCG and West. Best Storage in the West Valley Thank you John + Trojan

Sue Myers

6 months ago
We had a wonderful experience at Trojan Storage renting a unit. John showed us around to two different sizes before we made our choice. So pleased to find a place to store our things much closer to home. Thanks John for your help!

Amber Brice

4 months ago
The most friendly and helpful storage!! The sweet woman is always helpful, and the younger man is the Best around. We have been here for a few months now, zero issues Cant thank you enough Trojan!!

John Clarkin

3 months ago
Used facility for 6 months. Good prices on storage units.

Sandra King

2 months ago
Very good storage unit facility. They really maintain it. Very clean and we have never seen a bug in our unit .

Taylor Hampel

2 months ago
The service here is exceptional. They really go above and beyond to make their customers feel comfortable and make it a very quick and extremely easy process. As a first timer for renting a storage unit, this process couldn't have gone easier for me, and they instantly make you feel like family. I will recommend them to anyone I meet here who is in need of a unit.

Thomas Rogers

1 month ago
Service, sincerity and safety. My wife and I have been with this property for years and years, but are now moving away to somewhere a bit cooler. Changing from company to company, Trojan came in a few years ago and have not looked back. I do not know where they find their working staff, however I have never been so overly pleased with a simple service such as storage. The manager treats everyone like family, even bringing out cold waters for us on hot days. Never an issue. Have sent many friends to them, and will continue. God Bless

Sonya Hall

1 month ago
Expensive but worth it. Units secured with alarms. Management is extremely friendly and helpful!

Diana Stuart

2 years ago
Friends have a unit at Trojan Storage and recommended it to me. I'm glad they did! With all the stress of moving to a new place, it was comforting to have a very pleasant experience renting my unit. Mr. Murray was very friendly and helpful. My unit is clean as are the premises. I know my belongings will be safe while they are there.

Robin Chilson

2 years ago
We are currently storing some items in your unit and feel safe in that you have security and someone on site to help keep tabs on everything.

Mario Rodarte

1 year ago
The guy who answered the phone was very sarcastic when I was comparing his prices to others because they want to charge you mandatory insurance on top of the cost of the unit. He laughed and said "you get what you pay for." I get it but we're talking about storage right? It's 4 walls and a roof. If the roof leaks and ruins my belongings then it's their insurance that should cover it, and beside I have nothing that can get ruined. The other reason why I gave them 2 stars was because they are way overpriced, 4 other facilities offer 10x20 for under $150. He said theirs are normally $185 + insurance.... Ouch! Also no need for the condescending tone, you never know if people will change their mind and call you back. I sure won't, not with that kind of farewell.

Karen Gullish

11 months ago
Very Bad experience with the manager when renting a U-haul truck.. never again..
See all Reviews

Duane B.

1 year ago
Easy access to the facility. Location is good. No problems with the billing.
See all 10 Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental