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For Availability & Pricing please call: (855) 483-5013

Storage Outlet is helping you find friendly locations in areas we do not serve.

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1311 East Kent Avenue North, Vancouver, BC, V5X4T6

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT, SUN9:30am - 5pm
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Maria Criscuoli

8 months ago
We had an amazing experience with StorageMart! We were really impressed by the cleanliness of the place and by how easy it was to rent the unit. They have great customer service and the manager showed us the facility and clearly explained the rules and what to expect in case of long-term storage. Thanks you StorageMart for going the extra mile to make us feel welcome!! I wholeheartedly recommend this place to solve your storage issues!

Brian Joe

9 months ago
Had a great experience while renting space at Storage-Mart. The facility was accessible 24x7, well lit, clean and very well maintained. Management was helpful and courteous. I recommend Storage-Mart to any one needing space and will do business with them if needed in the future.

Joyous Zhao

11 months ago
Have been a long time, repeat client with this storage. Very convenient with great customer service there. Thanks a lot!

Margie Savigny

1 year ago
We just emtied our locker after two years. We could not have been more pleased with our experience with StorageMart. It was clean, secure and the staff were always pleasant and helpful.


2 years ago
I had rented a locker for about 4 months and each and every time I had a question or request, the staff was extremely helpful and accommodating. Unfortuantely, I don't remember the male and female staff's name, but they seem to be the only ones there most of the time. I decided to go with StorageMart for the price, location and 24 hour access. The friendly and helpful staff was a big bonus. The lockers and the entire place was clean, secure and well-lit. I would definitely recommend and rent from this StorageMart.

Dorie Dimoff

1 year ago
My husband and I needed storage in a hurry! And without any fuss. And that's just what we got! We set up an appointment with Barbara. Dropped in for a twenty minute tour of the facilities. Barbara was so very patient with our many questions about cost and availability. She showed us 3 storage units - those that were close to the elevator and those that were less expensive a little further away. The lighting is great. The temperature is cool, which is great if your hauling boxes around. And the whole place is super clean. But the best part about our experience was Barara!

William Alex Watts

1 year ago
It a good experience and will need to up grade to a larger unit as i need more space.

Svetlana Avramova

1 year ago
The customer service and the storage space were excellent.

Kari Beaudoin

6 months ago
Staff here are great. This location is also very clean.

Russell Kling

2 years ago
Clean, fair-priced, front desk very helpful. Not sure anyone should expect anything more from a storage facility, but I've been very impressed with the service provided to date. Couldn't ask for more, would recommend them to friends and family in a heartbeat.

Csaba Knezy

6 months ago
The location is close to the Knight Street bridge and easy access off Kent. The place is very clean, professional active pest control, professional and courteous staff. If you are looking for a good - reasonably priced place to store furniture while renovating, this is the place for you.

Luther Fairbairn

1 month ago
The place is clean and cared for. The staff are helpful and courteous. No problems with access or loading. All this and competitively priced. Thank you, Storage Mart!

John S.

2 years ago
We chose this company and location because it is clean and bright; not because it was the closest or the least expensive. The staff have been very helpful and informative. The only negative is that we had a short wait for a cart. Don't know how many moving carts are available but I guess at month end/month start they are all being used.

Middy Liao

1 year ago
The customer service here is great. The only con is the company raises rent too often, in my opinion.

Alexemilio Cajan

6 months ago

Greg Fenrick

1 year ago
We returned an unused, still flat box, with a receipt and they claimed it wasn't one of their boxes and gave us a hassle. They finally processed the Visa charge, but had to phone a supervisor to approve it. Very strange.

Gennifer Miller

9 months ago
After about 10 months, they jerk up the rent. And the last time I was in there, she had the NERVE to ask me to up my rating from three stars to four. I was GOING to wait until I was finished with them to do it and describe my experience, including the fact that as a transit rider, that location sucks, second only to truly inaccessible places like that one on Mitchell Island. But, since I HAVE to be out by the time they jerk up my rent, I don't need to worry about giving them 4 stars anymore, now do I? You're supposed to REWARD your long term tenants, not penalize them!!!

t tung

1 year ago
They are different when you join them and do not give accurate info. Later turn their faces. Ad is misleading. Prorated is only when you join, when you leave, they charge for full month, even if you leave on the 1st date of the month. Whenever you go there, they are begging to ask for good reviews.

Pacifico Martin

6 months ago

Larry Serpa

1 year ago
Supposedly open 7 days a week 24hrs a day. First they only let you in at 6am and no later then 11pm. Anything more then that you need special permission. Went there and they didn't give access on the holiday! Then not until 9:30am the next day. Bathroom is disgusting... Don't use it!!!
See all Reviews

Sharon T.

2 years ago
Do your research and ask all questions prior to booking. Their website is very misleading. They advertise that first month is free but when you call it's...
See all 3 Reviews

Storage Facility Amenities7 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access
  • RV, Car, Boat