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Napa Storage and RV

1111 Soscol Ferry Rd, Napa, CA, 94558

Office Hours Now Closed
  • MON - SAT9am - 5pm
  • SUN9am - 3:30pm
Gate Hours Now Closed
  • Daily6am - 8pm

Storage Customer Reviews

Gene Armstead

4 months ago

Raymond Victorio

3 months ago
Dianna is awesome! She was amazing and supportive!

M Steffen

3 months ago
Due to some immediate changes, I was able to work with them on change my contract. It was easy, they were super helpful and accommodating. When I need a storage unit again, I'll be back.

Kenneth Shiu

2 months ago
Diana is the best. I needed a receipt and Diana pulled the receipt and emailed it to me before we even ended the phone call. That's only 1 reason for the 5 star. Diana answered the phone in a polite, professional, and informative manner. I never give 5 star reviews but Diane made the difference. Thank you Diane.

Paul Engelhardt

1 month ago
Having lost our home in the Atlas Peak fire, my wife and I needed a place to store the few things we were able to salvage. Diana, the assistant store manager, was super helpful and provided us a storage unit free for one month - it was exactly what we needed. Thank you so much for your help in our time of need!

Muhammsd Tariq

1 year ago
Price is to high

Lisa Muschetti

8 months ago
Nice place but need to close later

Danny Diamond

5 months ago
This facility is aweful. They told me they had an open unit and reserved the unit. When I arrived with a truck full of stuff to store they told me they were full. Terribly managed facility.

Peter Vogl

5 months ago
I've stored a boat here for two years with incremental raises. Next month they raise the rent 25%!! IM OUTTA HERE!! Too expensive!

Misst Valenz

6 months ago
Never returned my remaining amount due for storage. It's a tiny expensive place.

Robert Kaltreider

3 months ago
Be very Leary under new ownership. My vehicle and boat has been tampered with many times. Vandalism and side mirrors stolen from vehicle. The latest damage 4200.00. Very unhelpful place

the dude

1 month ago
First of all youre going to tell me STORAGE PRO if I want to discuss this matter further to contact your VP blah blah blah blah blah I hope the property owner is reading these reviews because this Storage Unit used to be the BEST one in Napa the BEST in Napa well that ISNT TRUE anymore since storage pro has taking over. They are rude, unprofessional, inconsistent have no idea what their job is Im talking about Office person all the way to management. They have changed policies that have been in place for years!!!! And when asked they shake their head like they really dont care. This is the worst thing that you guys could have done. Professionally managed by storage pro LOL the only thing professional Storage pros has accomplished is pissing off your loyal customers of years and forcing them to leave like myself I havent given my notice yet but trust and believe at one time I rented the most units and spaces you had. I paid in the +1,000s. But Im packing and leaving because of the new management we were loyal to you guys wish it came back in return. I hope youre reading this and I hope you guys see it for what it is and get rid of them and Im sure will all come back. Clearly my negative review isnt a isolated incident you never had negative reviews before now you got three or four in just a few months. How much more proof do you need..?!? PS -dont bother with your rehearsed response Im not speaking to your VP for anything...

the dude

1 month ago
First of all youre going to tell me STORAGE PRO if I want to discuss this matter further to contact your VP blah blah blah blah blah I hope the property owner is reading these reviews because this Storage Unit used to be the BEST one in Napa the BEST in Napa well that ISNT TRUE anymore since storage pro has taking over. They are rude, unprofessional, inconsistent have no idea what their job is Im talking about Office person all the way to management. They have changed policies that have been in place for years!!!! And when asked they shake their head like they really dont care. This is the worst thing that you guys could have done. Professionally managed by storage pro LOL the only thing professional Storage pros has accomplished is pissing off your loyal customers of years and forcing them to leave like myself I havent given my notice yet but trust and believe at one time I rented the most units and spaces you had. I paid in the +1,000s. But Im packing and leaving because of the new management we were loyal to you guys wish it came back in return. I hope youre reading this and I hope you guys see it for what it is and get rid of them and Im sure will all come back. Clearly my negative review isnt a isolated incident you never had negative reviews before now you got three or four in just a few months. How much more proof do you need..?!?
See all Reviews

debbie m.

1 year ago
I was looking for a storage unit that my daughter could store her vehicle while she was stationed in Korea she is in the Army, and we just found out that...
See all 5 Reviews

Storage Facility Amenities7 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access
  • RV, Car, Boat