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A-1 Self Storage

301 High St, Oakland, CA 94601

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT, SUN9am - 5pm
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Stephanie Stockwell

3 months ago
I stored my belongings here for over a year and had a great experience! It was very clean, safe and convenient off/on highway access. I would rent here in a heartbeat if the need arose in the future.

Cynthia Allison

4 months ago
EXCELLENT Customer Service! Friendly staff and they took the initiative to suggest things that I hadn't considered. Highly recommend A-1!

Nick Khadder

5 months ago
A-1 Self Storage was great! Friendly, helpful staff, spotless and well-organized facility with good security, and no difficulty in ending the lease when I was ready. Also, they were very good about payment options and reminders. I have no regrets choosing them for our storage facility when we needed one.

Brendan Barker

5 months ago
This A 1 storage is the best and had the best prices as well. The whole entire staff is so nice and they help each and everyone. They have great units to store stuff and all i can say is if you really need a storage place give them a call or go down and talk to them they will show you some units and alsp go over pricing

Michael Castricone

5 months ago
Great customer service, quick knowledgeable staff and very helpful. They helped me out with available discounts and set me up with 2 perfect units. Would recommend them highly over Extra Space who are bandits! they send you a letter 3 days after you move in saying they are raising your rent next month! Great location, access and very clean facility. Keep up the good work.

Victor Nazi

6 months ago
I like this place, clean and very organized the crew, Dana amazing service!!!!

Katie Kjersem

8 months ago
Customer service was excellent The Elevators smell so great and it's a beautiful clean and great Location!

Kim Brown

9 months ago
Clean and late nite accessibility! Good Customer service. staff showed they care BUT that wont matter if you don't have the money to pay your bill.

Denise Coronado

10 months ago
A-1 is the only storage facility we use. We keep coming back because of the friendly staff that both Maribel and Marisol show us. The facility is spotless, secure, and easy to access our storage with ease. They're extended hours allow us flexibility when comparing to other storage facilities. I have recommended family and friends and will return for our storage needs in the future. I would recommend A-1 if cost, safety, and peace of mind are important to you.

Spencer Mills

11 months ago
This place will get you for every penny they can. Your bill escalates so read the fine print. When it was time to cancel, they told me they don't do refunds, even though my auto payment had just come out. Girl at the front desk said they require a 10 day cancellation notice. I told her I would like to do that, and get a refund for the remainder of the month, but she said they don't do refunds. When I asked why the 10 day cancellation policy if no refunds, she refused to answer. She gave me Allen McCarthy's phone number and he never returned my call. Basically, they stole 20 days rent from me, and they do this to customers all the time. The Bridge Storage is right down the street. I have used them with my parents before, and they are a MUCH better option than this place. THIEVES!

Mark Towery

1 year ago
Easy rental process Marisol was really informative, fast and knowledgeable. Facility is very clean secure and well lit. So far so good!

EG E

1 year ago
Nice looking building BUT the staff has a BAD attitude. They were not very nice to me. MANY other storage places in Oakland that have staff that will treat the customers correctly.

Jason Diamond

1 year ago
Very clean, well-managed facility. Downside is cost continued to climb over time, roughly 50% over the span of several years. A bit outrageous.

Alan S

1 year ago
My experiences have been nothing but positive while dealing with Maribel and Anna. Whether over the phone or at the facility, they are professional, courteous and on point with their service delivery. Where one leaves off (out of the office), the other picks up, without skipping a beat; from initial (no charge) on hold/reservation to finalization/contract signing, everything went smoothly. Their facilities are clean, secure and each unit is alarmed. This facility, which has entrance and exit gates at opposite sides of the property can accommodate large moving trucks. This is an important question to ask as not all storage facilities can handle oversize trucks.

Toinette M. Eugene

1 year ago
Anna and Marisol were the best!!! Excellent advice re: size of storage container I needed, assistance in recommending a mover when the movers I had contracted with failed to show! Their service with a smile along with smooth professionalism made my dealings with A-1on High Street fabulous! Thanks, Ladies!

Lynn Jones

1 year ago
Great customer service and clean facilities. Definitely feel safe to store stuff here in this great location.

Kim Brown

1 year ago
Clean and late nite accessibility

Enrique Nevarez

1 year ago
Friendly service from the ladies working the front. Clean facility. I recommend to anyone who needs storage space. Pricing is fair for the area.

Judi Venuto

1 year ago
All of the staff were extremely helpful and concerned that our storage needs were met. The feel of the A-1 is like that of a small home town operation even though there's a large number of units. The office is spotless and so was our storage unit. I would highly recommend them.

Mary Sutter

1 year ago
We stored our home items for a few months while we moved. The place was always very clean and we had great service whenever we went there. Highly recommended!

Jean Lee

2 years ago
The service and the staff was very nice and helpful to what I need.

Aaron Smith

2 years ago
Great service...always

vootee1

2 years ago
I had a very positive experience with A-1 Self Storage for over 5 years. Fair price, clean safe spaces and a friendly and reliable staff.

jay will

2 years ago
Cleanest storage I've ever seen

Cornelius Dinkmeyer

2 years ago
The customer service was excellent and the facility was very clean and secure. I would definitely use them again.

Israel Ramirez

2 years ago
The staff is great, they are really helpful I've been buying merchandise from this location for a few years. They are always fully stock. Great prices I recommend this place to anyone that is looking for moving supplies..

Yoshika Hedberg

2 years ago
Very clean and safe environment. Staff has been very friendly the past years I've been using the storage space here.

Timothy Petoskey

2 years ago
Best storage facility in the area. Top notch, you wont be sorry about keeping your junk and valuables there. And, no, I wasn't paid to write this!!!

Matt O'Neill

3 years ago
I started my search for storage by using online reviews. With a little leverage on locations, I soon found my attention drawn to A-1 Storage High Street. I asked for a space quote online, and found it reasonable. I went into the location the next day with a packed van, and 10 minutes later was moving in my stuff, with size and price exactly as indicated. The team is always super pleasant, the space remarkably clean, and the access entirely satisfactory. I've even walked from Fruitvale BART from time to time and found it accessible. The fun music had me dancing on occasion, and I'm hoping the security cameras didn't catch that part :-) Moving out, when the time came, was also as simple and transparent as could be hoped-for. I will definitely be doing business with these fine folks again--I just wish they'd go national.

Cindi Griffin

3 years ago
I have been a customer at this storage facility for years unfortunately, and I recently had a terrible experience with them. They increased my rent on a unit that was $362, for a 20 x 10 ( not cheap to begin with ! ) to $385. without writing me and giving me any notification of this, and even when I paid over the phone with the head Manager she did not bother to mention to me that my rent was increased by $23. /month. REALLY NOT COOL and they have made plenty of money off me and I have only been late with a payment maybe twice in 5 yrs.

Yong Sook Rogers

3 years ago
Clean. Good location. Workers are polite and helpful. A little bit pricy!

Brian Yap

3 years ago
great experience setting up our space. The team was super friendly and organized. Thanks!

Christine Doan

3 years ago
Not the cheapest of all storage facilities but they will try to work with you as best they can. It is indoor and very clean. Moving back to the Bay Area from the east coast my fianc and I needed to find a place quick for our things since he will be deploying soon. The girls here for us in and showed us some options before we rented out anything and made sure we got everything we needed before we left. I appreciate the customer service that is provided here 100%!!!

Rodney L Best

4 years ago
Great and knowledgeable group. There leadership was direct and precise. I will tell all my friend to make this your first stop, when you need storage.
See all Reviews

Mario T.

1 week ago
Mark was a big help. I was renting another unit in Oakland and it was broken into. So I went searching with the help of the employee from the other storage...

Erik H.

1 month ago
Clean and secure with great customer service. Easy access to loading carts help make any job easier.

Pam K.

1 month ago
Dena and Mark were so helpful when I obtained my unit. They made it seamless! The place is very clean and all kinds of accessories to buy!

Alexandra M.

1 month ago
The staff is wonderful! Informative, professional, friendly, PATIENT, just all around terrific. The office is so clean and so well organized you immediately...

Ruben R.

2 months ago
Place is clean, Mark was great helping me with all the paper work and explaining how to go in and out of the facility as well as what procedures to follow,...

Lorraine J.

3 months ago
Great customer service;Service with a smile; offered assistance every step of the way. Clean environment.

Josephine C.

3 months ago
Mark helped me get 2 giant units to store 40 years worth of furniture while we look for a new home. He was meticulous with the paper work, as well as super...

Allison R.

3 months ago
I called only days in advance and representatives at A-1 were helpful and efficient getting me an available space. Their prices are one of the better ones...

Armando H.

4 months ago
Very helpful and knowledgeable of the place and how to help me so it wasn't such a hassle when it comes to moving.

Jon L.

4 months ago
Excellent experience. We left furniture and storage boxes here for several months while moving/consolidating households. The staff was always friendly,...

Robyn B.

5 months ago
We are having a great experience here at A-1!! No complaints and everything we needed at the right price. Friendly service!

David F.

5 months ago
I have to say that from all of the self storage facilities I've had to use, this has been by far the best experience. Mark checked me in and was very...

Spencer M.

11 months ago
This place will get you for every penny they can. Your bill escalates so read the fine print. When it was time to cancel, they told me they don't do...

Kim C.

1 year ago
I'm not sure how a storage facility can be awesome, but this place is great! I'm selling my condo, so everything needed to go in storage. I had made a...

Yelp Fan F.

1 year ago
Anna is a wonderful person, so kind and professional. I intended to shop around but was so floored by her calm and friendly demeanor that I signed up....

Itika D.

1 year ago
In the process of moving I needed to put some items in storage and began to check rates in the area so I wouldn't have to go far. I saw A-1 had a good rate...

D C.

1 year ago
Marisol and Maribel are very professional and helpful. Our family rented previously and came back because of the great customer service and facility. I...

Carol C.

2 years ago
The staff is very helpful and the facility is new and clean. The location is convenient and safe and even has water views. The storage units are armed...
See all Reviews

Storage Facility Amenities7 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • Se Habla Espanol