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Security Public Storage

2975 Pinole Valley Rd, Pinole, CA, 94564

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN10am - 4pm
Gate Hours Now Open
  • Daily7am - 7pm

Storage Customer Reviews

Georgette Jakes

11 months ago
The very first time I entered the business I was approached with smile's and positive vibes. No doubt that I had found my temporary placement of my new treasures. I would recommend that if you need temporary placement or even long term, this is your place. Great smile and friendly staff. Sara and I have become friends. I look forward to her BEAUTIFUL smile. 5*****'s from this local girl.

Andrea Ortiz

1 year ago
I have been very confident leaving my belongings at security public storage. They really do a great job of keeping the building secure and have two gates with access codes. I have been very pleased with their customer service as well, they are always so friendly and helpful!

Turgay Catak

1 year ago
I rented a unit from this facility a month ago. I am really satisfied with the service, location and other issues. It is so close to the I-80 that makes easy to reach the facility. The place is clear and organized nicely. Staff is so helpful and professional. Also I did not hear any security issue about the facility. Overall I recommend this unit to everyone. Thank you.

Juanita Munoz

11 months ago
I was have totally satisfied with the service I have been given at this location. The managers have been helpful and courteous which goes a long way with me as I am in sales as well. I give them a 5 star review.

Anne McDonald

1 year ago
Very clean and safe facility. Staff is super helpful and accommodating. Michelle has been great in finding units to fit my needs for two downsizes. Love the online bill paying option - very convenient. Easy and quick access into and out of the facility. I do not worry about having my things stored here and have never had any problems during the past 2 years.

Tracy Dean

2 years ago
I've been a HUGE fan of Security Public storage for over 15 years... But I have to say this time around has been the best...Michelle & Sarah sure know how to treat a gal.....I came in frazzled and just about ready to never rent again and Sarah sat me down and talked to me 1 st about how my day was going.. Then she slipped on into the business..... She probably doesn't know but she right away when she asked how I was doing... My experience has been great since then so much so that I referred a friend who now rents and another one will next month.. Thank you to both you Ladies for carrying about us as humans 1 st and then customers!!!!!

Algeria Color

1 year ago
Sara was and is awesome!! Got me in lightning fast as I was in a hurry to get set. Sara got me a 50% discount for the business I was doing and that's helped A LOT. Safe neighborhood, clean facility, easy access in and out and what a great experience because of Sara that deserve a compensation for the way she handle the business. Got the space I wanted and was in and out really quick. No fuss, no pressure and a smile on the face. Thanks Sara!!!

Jane van Zutphen

1 year ago
I am very pleased with the facility at Security Public Storage in Pinole. The units are super clean and well taken care of by the staff Michelle and Sara. They go above and beyond to answer any questions you might have in regards to storage and really show that they care about their job and satisfying the customers. I would recommend it to anybody. Keep up the good work Michelle and Sara!!

Christine Ochoa

1 year ago
I have had an amazing experience at Security Public Storage!! Everything went smooth, I got just what I needed and at an affordable price!! Great staff and it's nice to have peace of mind knowing my things are safe and secure :)

Patrick Nabors

1 year ago
Great friendly and staff. Easy access and has lots of security cameras.

Dina Jacobs-McGee

2 years ago
Great Staff, Very helpful- Storage is clean and located close to my home!

sara marie

2 years ago
This storage facility is in an excellent location in the heart of Pinole Valley. This place is a clean affordable alternative to storing your property in your garage or backyard. This facility is mostly indoors and offers you storage space by the foot so you never pay for more than what you need. The office is open 7 days a week and they have some money saving specials on their website. I have had a 5x9 unit here for several years now and I am very pleased with the professionalism of the place in a whole. Boxes and other moving supplies are readily available for a fair price. Ample parking and security gate make this storage facility stand out from the rest. My unit has an alarm on it and I think that is a huge selling point in my opinion. On site live in manager gives me that added feeling of security and protection. Check this place out before making your final decision of where you want your valuables to be stored.

Kathy Konig

1 year ago
They have Excellent customer service. Sarah is awesome!! I got a great value and I would absolutely recommend this business to anyone needing storage space.

Steve Dias

10 months ago
I was provided with excellent service. Sara is extremely friendly and helpful. Ask for Sara, she will make the whole process painless!

Therese GEORGE

10 months ago
Sara is always extremely helpful and friendly. Storage buildings are well taken care of; always clean. Of utmost importance to me, is the security. I really do feel my belongings are secure in this facility, and it's not too terribly far from home.

Kima Joseph

8 months ago
The staff is friendly and courteous! They are always trying to find ways to help me save money and the facilities and grounds are clean!

Paula Smith

6 months ago
Michelle was very helpful and respectful she explained every thing in detail she showed me around and made it easy for me to get around the place. Thank you Michelle

Greg Canepa

6 months ago
Sara and Michelle were so helpful in explaining the rental process. Office open 7 days a week. Large selection of packing supplies available in office. Very clean location and highly recommended

Sophia Mammo

5 months ago
Sara has been amazing! As a first time user, she has made my experience very seamless. From creating a map to my unit, to helping me with my auto-pay and to simply providing an above and beyond customer service; she is an asset to the company. Thanks again Sara!

Monica Mitra

5 months ago
Sara has been so helpful with helping us throughout these past few months! The place is clean and a very safe to come to. I would definitely recommend coming here to anyone.

Roan Makishi

5 months ago
The people here are great, we've had the storage units for almost a year now and we never have trouble. It's very secure and I'm happy about it. I just hope the hours a bit longer as our schedule is hard to accommodate to be there between 7-7. But I guess it's for good reason, that way no one is there late at night.

Yashika Williams

4 months ago
This storage is very clean. Love the staff as well. Michelle and Sarah are AWESOME. Very courteous and attentive. Professional demeanor as well.

Christine Norman

3 months ago
Excellent storage facility. Sara at the front desk is very helpful. They keep this location very clean renting was a breeze.

B.Syeen Accessories

2 months ago
Sara is AWESOME!!! The whole team is great! Super helpful. I wouldn't use any other storage facility. Thanks so much!!

Thyda Puppy

1 month ago
Good facility. Very clean and the managers are really nice and take good care of the building

Cher Duke

1 month ago
The staff is always friendly and courteous. Facility is clean and units are easily accessible.

Marissa Bustos

2 weeks ago
Sara is so helpful and friendly . She is fast and courteous. The units are always clean the office has free coffee .

Barbara Bye

2 weeks ago
Security Public Storage in Pinole easily gets 5 stars. It's a great facility. Management is very competent and professional. Staffers Michelle & Sara are outstanding, very helpful, friendly & pleasant. Location is great, near Highway 80, shopping center, library, etc. Facility is very secure, clean, well-maintained, well-organized. Highly reccomended.----Signed, Michael Moss using computer of friend Barbara Bye

Jason P

2 weeks ago
Michele is great she has been watching my property for many years. Sara is also helpful. Office is nice and prices are affordable

Angela McMahon

1 week ago
Great Customer service! Staff is always friendly and ready to assist! I would highly recommend this place

leah arnold

4 days ago
I am highly recommending this storage facility to everyone! Besides being very clean, safe and well kept- the office staff is ALWAYS efficient and professional - but very friendly! I want to thank Sara who spent an extremely long time helping me figure out how to pay my bill online. It's something I attempted to do on my own in the past- with no luck. Sara reassured me that she was happy to help me, even tho it was time consuming for her. She patiently took me through it step by step, never once making me feel inept for not being computer savy. Instead- by the time we were finished and it was completed- she had me feeling empowered! I just want to let you all know that the staff and this facility really do care about us and the safety of our belongings!

Precious Arnold

4 days ago
I was having trouble paying online and Sara went above and beyond by helping me and talking me through everything. something that I couldn't have figured out on my own. She is great.

C Marie

9 months ago
Excellent customer service. They are very knowledgeable & friendly. The facility is clean & I felt safe walking around alone.

shelley crenshaw

8 months ago
Sandra in Pinole was so helpful. I had a problem with my unit and she contacted Drake immediately and they addressed the issue very quickly!! Great experience!

Meghan McCann

7 months ago
Very good. Longer hours than a lot of other Public Storage locations and the area itself is well maintained and clean
See all Reviews

Eddy P.

11 months ago
Moving out of my apartment and needed a storage unit for my stuff for a few months. Wanted a safe and secured place. Searched on Yelp and found this place....
See all 69 Reviews

Storage Facility Amenities4 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras