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Payless Self Storage

321 Canal Blvd, Richmond, CA, 94804

Office Hours Now Closed
  • Daily8am - 5pm
Gate Hours Now Closed
  • Daily8am - 5pm

Storage Customer Reviews

Chuckie Gillum

1 year ago
Half price for first 3 months. They have some small, low cost spaces for smaller hoarders.

Dakota Walker

1 year ago
The best storage ever. The people are professional and accommodating for whatever your situation is. Shale who manages the business should receive 10 stars. He has helped me deal with a difficult situation which is now resolved. Doesn't get any better then Payless Storage.

Trevor Picard

1 year ago
Great

Henry Organ

1 year ago
Great people, better service.

KIRSTEN ELAM

1 year ago
the manager, shale is totally awesome!!! units are a little pricey for me, but the location is safe. i've been here 3 years. cj is so nice!!!

Mzima Reiki

1 year ago
Secure. Great deals to get you started. Free truck for move in. Clean.

Todd Pratum

1 year ago
I've been in the book business in the Bay Area for 35 years, and during that time I've used many storage facilities, that is until I discovered Payless about eight years ago. They get five stars for price, five stars for cleanliness and safety, and five stars for incredibly courteous and helpful staff. It's a full service place, right off the freeway, not scary like a lot of other places that I've used, and they have a really great mover there, Dave Franks, (by appointment), who can do any move from helping you in and out of your storage unit to big long distance moves. Overall what really makes this place for me is the staff, how they keep the place running so professionally, I'm grateful.

Brian Markovitz

1 year ago
great deal, easy access fro freeway, very friendly staff. Plus you get tp borrow their truck for free when you move!

Bradon Johnson

9 months ago
If u need a spot for extra space. This is the one

John Tompkins

4 months ago
Best place ever friendly staff

John Christopher Halfacre

3 months ago
AWESOME staff, clean, affordable, convenient.

George Phillips

3 weeks ago
I've had a storage unit here for just about 5 months and the office staff has always been very polite and professional. I've spent lots of time (too much for my liking) moving things into my unit and the staff has never hassled me. I had to call the office today to modify my billing information and again the staff (Silvia) was polite, professional and very helpful. I have had nothing but positive experience with this storage facility.

Vanessa Schirmang

1 year ago
Love this place. Nice people and they will allow 24 hours entry upon approval by owner.

tamika f

6 months ago
* Clean nice * employees decent price

Frank Roosevelt

1 year ago
storage units are great, facility is safe and clean and prices are not the lowest but not the highest either. Only reason I gave it 2 stars is because the people ARE IN THE WORST MOODS EVERY DAY! IT GETS OLD. They will let you use their truck for a day but if you are one minute late returning it (even though they don't need it) they have a fit. You are on camera 24/7 and they sit there and watch your business, then complain if you have taken too long to do what you need to do without bothering anyone. If the people don't like their jobs, they should find new ones so this awesome storage facility can do more business and be a more pleasant place to go.

A Google User

9 years ago
They are in Richmond, across the $5 toll bridge. Don't know anything else about them, other than this is incorrectly listing them as in San Rafael.

Charles Selrahc

5 months ago
One unit had a leakage and damaged the contents in a few boxes and when properly discarded in rest room; was told to vacate the unit. Manager was rude and unhelpful; never return phone calls; one OLD lady at front desk was embittered and seems unhappy with her job. Expensive rate for Richmond location. Had our hand truck stolen while unloading there ;( Stay away!!!!
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Hermetic S.

3 years ago
I'm in the book business, 33 years now. I've used many many different storage places, dozens all over the Bay Area. But about 15 years ago I discovered...
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