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Storage Outlet is helping you find friendly locations in areas we do not serve.

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A-1 Self Storage

2900 Monterey Hwy, San Jose, CA 95111

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT, SUN9am - 5pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Stephen Thomas

3 months ago
My my experience was awesome and courteous.this place is well organized.and the staff there are very polite.

Delia Corchero

3 months ago
This storage service is professional and clean. There were always staff available to help. I had a bad experience with a lesser storage place before I came to A-1. The sense of reassurance I had every time I came to retrieve something and all of my possessions were still there safe and sound. I am glad I gave them my business for 2 years. I highly recommend this company to anyone who needs safe keeping of their items.

Keo Price

4 months ago
The ladies in there are very rude. They have 0 customer service skills. Its like they hate their jobs. Take your money somewhere else these guys are not easy to deal with.

Luz maria Garcia

4 months ago
Very badly service,someone stold my stuff from the elevator and the cameras dont help see who was it

Thomas McClaughry

4 months ago
Nice, clean facility very well run by the site manager!

Rena Clark

5 months ago
Excellent facility with a great staff. I looked at several places but rented from this place because it was clean, they had good storage options/ prices and the staff members were helpful. There are flat carts you can borrow if you need them. I stored my items for 18 months and whenever I contacted them - usually by email -they were quick to respond. Thank you A-1.

Bob Gaebler

6 months ago
Moved right in, but they don't have good latches, so they sell circular padlocks with smaller metal bar diabeter, to swing into the little holes in the too-small latches, that were put in, so the bigger diameter padlocks cannot fit in, just the ones A-1 sells onsite.

liz joblin

8 months ago
Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a list of things that were taken. I haven't done this. I didn't have anything really valuable in there because I had already started removing stuff and taking it to Salvation Army. What's left is old pictures, old cds, old school work and old equipment like an overhead project etc. He ransacked some of the boxes. The rest were clear plastic. you could see what's in there -- a bunch of nothing. Before you rent here make sure you have an inventoried list of everything you put in storage with pics. Update: Was contacted by A1 and they are working to add new security and checking to see if they can do more to prevent theft. I appreciate that.

liz joblin

9 months ago
Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a list of things that were taken. I haven't done this. I didn't have anything really valuable in there because I had already started removing stuff and taking it to Salvation Army. What's left is old pictures, old cds, old school work and old equipment like an overhead project etc. He ransacked some of the boxes. The rest were clear plastic. you could see what's in there -- a bunch of nothing. They said two units were broken into and it happened after 10pm. Before you rent here make sure you have an inventoried list of everything you put in storage with pics. Don't leave anything valuable there.

Yolanda Brown

10 months ago
Awesome Customer Service- These Joselin and Angela were very dedicated to there job.If you not sure on what to look for when storing your personal belongings. After describing our situation they did a wonderful job making sure we got everything we needed including saving us some money. It was a very "CLEAN and SAFE ENVIRONMENT WITH HUMOR ALL IN ONE". The last place that we had our belonging-stole my mother n laws personal belonging, an it torn me into two-knowing that she has passed away 3 years ago. So for me and my husband, they will always be our number one choice. You both need a "raise" You can not find good customer service like this and know the job.

Robert and Martha Sorter

1 year ago
Professionally handled. All questions were answered and information given. We were shown the storage areas available and selected the one that was appropriate for our use. Very easy and well done. Thank you.

Cintrella Owens

1 year ago
Nice, friendly, clean establishment, even the bathroom. Also good price

Heather Stokes

1 year ago
Great staff and prompt service and ease when I emptied my storage unit. Thanks

tina roper

1 year ago
Staff I found rude and alot of home less people in here after business hours bathing in bathroom that dont rent here how do they get gate codes

Christina Cervantes

1 year ago
I'm impressed with your services!! Thanks

kc nguyen

1 year ago
Staffs there were very helpful and friendly. I got to the office just 5 or 10 minutes before closing. They were helping me with a smile on their faces the whole time. They had to stay 15 minutes after closing I think. Friendly, professional, helpful, knowledgeable, patient. Oh, the office was clean, organized and smell fresh. They even have the coffee and water for customers. Was my first time there and like it a lot.

Jacob Milenbaugh

1 year ago
Very convenient. Super nice staff. Moving in and moving out was hassle free. I live in the U.K. so I wasn't able to be there when moving company moved my stuff out of storage, the staff was there to help me through the move. Very appreciative of their support. Would recommend to a friend.

Josh Boyens

1 year ago
Units are clean and well insulated/temperature controlled.

Steven Sharp

1 year ago
Offer large storage spaces although they are very expensive and no power or lights in the outside units. But they sure have lots of spiders and cockroaches that get into your unit, because it is right next to a landscape material company.

Elaine Wright

1 year ago
To whom it may concern : My service with A1 Storage was Satisfaction for my needs and I would recommend A1 Storage To Family and Friends.

Shawna Huffy

1 year ago
A1 service

Cj Acevedo

1 year ago
This place is great. clean well maintained the staff is very polite Alona and Sabrina wear very helpful I'm definitely going to recommend this place to other people.

theresa melzar

2 years ago
Excellent and clean facility. Very friendly and helpful office staff.

Steven Sharp

2 years ago
There are cockroaches and spiders that get into your storage unit. And they are way over priced. No light or power in the outside units. I wasn't even there two weeks and they raised my rent.

mark salazar

2 years ago
This place is awesome the girls wear very helpful and kind. Coming from another storage I am very satisfied that I switched to this storage it much cleaner and like that I can come to my unit till ten and the Girl Sabrina who helped me was very polite and nice.

Christopher Estrafa

2 years ago
The girls wear really nice clean and friendly I'm going to recommend this place to my friends

Scott Simon

2 years ago
Great size selection, helpful staff, worked great for our needs.

Josie Vidal

2 years ago
The staff is great helpful and nice the facility is nice and clean

Primetime Cassnova

2 years ago
Thestaff here is very friendly with great hospitality compassion Esp the mngr miss ALONA WHO COORDINATES. ALL ASPECTS OTHER MANAGERIAL POSITION HERE WITH DEDICATION DEVOTION N GTEATMANAGERIAL SKILLS N HAS A VERY PLEASING APPEARANCE AND A GREAT PERSONALITYAND IS AN EXCELLENT A-1mngr here na-1needs more staff like her nitsa safe environment torrent a unit from also

jaime meily

2 years ago
Great onsite management!

Jorge Lopez

3 years ago
Great staff.l and affordable unit. Oh yeah and Maggie and Alona are the best

Andrew Favroth, Jr.

3 years ago
I have only been at the facility for a few days but on my initial visit the people were quite pleasant and informative. I have already recommended a few friends on this facility.

April Rostran

3 years ago
What a wonderful storage location, facility, and staff! This is me and my husbands first storage unit and we were a bit worried about our first location. However, Maggie was brilliant and very inviting and knew just how to make us feel at home! The pricing per unit was also affordable and this entire place is very reliable. This place is secure, fast, and convenient and you won't be disappointed. :-)

Jon Mojica

3 years ago
Maggie is the best super nice and help me remember to pay on time so I Don't get late fee. Place clean and easy. .

Boris Marcel

3 years ago
Like to say I had a great experience with a1 storage in Monterey customer service is excellent specially Giovanna she went out of her way to make it a good experience for me the place is very clean I'm very pleased . I recommend a1 storage on Monterey for anyone who's looking for a good place to keep their valuable safe I'll give it a 5 star for excellent customer service thank you again.

DatNigga Ivan

4 years ago
Exelent!!! Specially Maggie!! Great customer service and very respectful great employees!!
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Meera G.

2 months ago
No follow up, no nothing. It's all about the money..... its a shame. So there you are, one less star and more words because yelp says my review isn't long...

Meera G.

3 months ago
Staff is evasive. I went to sign my vacate form today and the lady straight up looked at me and walked away. Even the other employee at the counter stated...

Veronica V.

5 months ago
A-1 Storage was super helpful in getting me checked into a unit when . I am gong through a rough personal time. The attendant was very helpful and made me...

Linda E.

5 months ago
Wow this is some bs .... My son violated the terms and conditions and within 3 days of paying 125.00 cash they told him he had 2 days to get his stuff. I...

Angeleah W.

6 months ago
I never receive anything less than stellar service from the associates. They are always helpful and friendly. Sometimes the people hanging around are a...

Abdula G.

6 months ago
This is my first ever self-storage experience. The place is very clean and access to your storage is super easy, no matter if your storage is outside...

Liz J.

9 months ago
Staff is professional and the place is clean. Everything was going well since 2014 until about two weeks ago when my unit was broken into. They asked for a...

Toni Y.

10 months ago
This place is clean as a whistle. Everything is organized, well-maintained, and super secure. The carts were always available for use, which is key when you...

Sonya H.

1 year ago
The young woman at the front desk really helps to sell this place! She is so friendly and helpful! I'm so sorry I can't remember her name but she was great!...

Doris C.

1 year ago
Awesome friendly service! Came in today looking for my first storage space. The lady who helped me her name is Joanna. She was very helpful and gave me the...

Nina C.

1 year ago
Excellent service! The office is clean and welcoming! The two representatives who were there were absolutely lovely. When I was taken to my reserved space,...

Michael H.

1 year ago
Awesome and accommodating staff. I only needed space for one month. Signing up was smooth and ending the lease was just as easy and hassle-free. Highly...

Doreen R.

2 years ago
Came here to rent a space for my items which were involved in a fire at a local Public Storage. Only smoke damaged thank God. They were helpful and rented...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat