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Security Public Storage

801 Madeline Rd, San Pablo, CA, 94806

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN10am - 4pm
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Shauna Hannan

1 year ago
The last time I visited our storage unit, the complex was being repainted. I was pleasantly surprised with this kind of upkeep. Even more, every staff person I've encountered has been very friendly. I recommend these storage units.

Sophie Cull

1 year ago
Security Public Storage has been a pleasure to deal with. When we first made inquiries about renting a unit they answered all our questions and offered a free moving truck. Registration was smooth and they gave us easy directions to our unit. The electronic gate system is very straightforward and makes it easy to access the unit when we need to. It's great value for money and excellent customer service with Renee and Felix.

Lautrinda Baker

1 year ago
I been there a year I am still there , but I love the people who work there ,they or so nice kind when I come in to payment they always smiling.

Diana elyn

1 year ago
If you got to store "stuff" agha...these new managers provide a safe environment! Paul has been there for a looong time and knows the biz all the way; so friendly and knowledgeable. Am sure if Ron hasn't yet, he will catch on, especially working side by side with Paul and the mangers Janice and Ken. They're friendly, helpful customer focused and the place now has a visually appealing atmosphere. Thanks Janice and Ken!! The cost of the unit however is a bit higher than the storage facility on Harbor Way, Richmond. Am just to lazy to move.

Jackie Cook

1 year ago
i am very pleased with the service

diamond smith

1 year ago
Love this place a long time member.

Natasha Day

4 years ago
This facility is always well maintained and gives very good customer service. Everyone is very friendly especially the manager. Always willing to help,he asks questions and tries to find solution with your needs. I love it! you all are awesome. Thanks for all your help.

Renee Moya

1 year ago
Come see this very nice facility! Best property and Managers around! Great Business location for your Business needs! SPS really stands for SPECIAL PERSONAL SERVICE!!!!!

Alex Huezo

3 years ago
This was my first time using a storage and it was a great experience. Everything went smoothly and going in and out of my storage is very easy. Will definitely recommend!

dan e

1 year ago
Great place, good people and good management

Cy Cuevas

2 years ago
Great friendly staff (Steve, Felix, Renee)! Well maintained location. Would definitely recommend my friends and family here!

kira saldeazzam

4 years ago
This is a convenient and clean facility that we've just started using. Muskie has been extremely helpful and has provided us with extraordinary service! I say extraordinary because it really it out of the ordinary to find folks who are patient, respectful and helpful to customers, especially when you are moving and the frustration, stress and general flustered-ness is overwhelming. I really appreciate the service that we have had here - and would definitely recommend it!

Erika Cofer

2 years ago
Ive been with this place for 4 years, love this place. Renee and Felix are so helpful!! Thank you

A Google User

10 years ago
Their facilities is clean, dry, rates are quite reasonable, and security is first rate Their staff is very friendly and helpful, and occasionally offer great price discount incentives. Excellent service, including a truck and dolly they can provided for free for your move in. I will deffinebtly use them again.

R WS

1 year ago
The facilities: very clean. They recently refreshed the paint. One thing I don't see a lot of is dirty dust and webs. Don't get me wrong, you will see it, it's inevitable, but not like ick you don't want to touch your lock type. They do have individual alarms and if one gets set off they do come around to check it out. The people: friendly, both office staff and others storing stuff. Personal experience: We've stored our stuff here for 2 years now. 2 units, 1 inside and 1 outside. However we've had stuff in storage for over 10 years at numerous places. This last big storm brought some damage and rats to the units. Ken, Janice, Paul & Ron have been absolutely wonderful and helpful in getting us out of the damaged unit and into a new, clean one. Overall: You can really tell a place by the cleanliness of their bathroom. This bathroom is spotless. I'd rather use their bathroom than Target's. If something is dirty, tell the office and they get on it right away. The only downfall is the rent increases. When we first signed on they swore they hardly ever raise prices but we've gotten a notice every year :/ I guess it's to be expected. Everyone else does it.

Eze Stewartz

1 year ago
I always have a great experience whenever I visit the facility or have or go into pay my bill. They are vert friendly and always very helpful. I've never had a problem with my storage unit in the years that I've been here.

Valeria Loyd

1 year ago
Excellent customer service! Keep up the good work. (#478)

Lautrinda Baker

9 months ago
I been there a year I am still there , but I love the people who work there ,they or so nice kind when I come in to MY NAME IS MANUEL WILLIAMS I ALWAYS HAVE GOOD HELP FROM OFFICE STAFF THEY ARE VERY EXCELLENT IN CUSTOMER SERVICE

Joseph Ostrander

8 months ago
Early morning and late night access. Cameras all over and it's 2 story. And pretty affordable for the sizes of the units.

Mikel Estropia

7 months ago
Security Public Storage in Richmond California is the Best in West Contra Costa! Go see Janice, she's professional and courteous...

CECILIA CHULLI

6 months ago
I LIKE IT...NICE EMPLOYEES!!!

queen adams

5 months ago
i need to have stock in here...this is a nice place the the customer service is great. thanxs to ken & barbie

Leek King

4 months ago
The staff is so caring and helpful. Always pleasant to see Ken and janice's faces. I recommend this storage to everyone! Nice and clean spacious units

Azure Rose

4 months ago
Clean and secure facility. Staff is really nice and helpful!

queen adams

3 months ago
i need to have stock in here...this is a nice place the the customer service is great. thanxs to ken & barbie

Phillip Bland

3 months ago
Very positive Husband and wife are friendly and professional I have dealt with them for over a year all positive

Willie Dennis

2 months ago
I really appreciate the service of the staff members here in the Richmond, California office. These guys so friendly and helpful that it sets them apart from all the rest. Thanks guys!

mario ramos

1 month ago
This storage place is awesome. and employees there are very professional Thank you Enrique for you help!

Victoria Fowlis-Porchia

3 weeks ago
I moved to this facility earlier this month. It is very clean, the staff are professional and alert, and all units/grounds are well maintained. I appreciate the fact that there is security for each unit, as well as, the premise overall. A free truck on move in. Reasonable rates. I would highly recommend this facility.

Katrelia Robinson

3 days ago
Great service. Very personable. Units and grounds are kept clean.

Katema Jackson

1 year ago
Great place, nice people and very clean storage unit.

jeff scott

6 months ago
Clean facility and a friendly helpful crew!

Fabio Solano

2 years ago
place is ok , well maintained for the most part but is not very convenient in many ways ! to start , the code pad locations to get in and out of the facility are really uncomfortable to get to and are located in odd ways , they try to impose a one way traffic (which is not stipulated on the contract b the way ) and that makes it a pain not only because of the pad locations and if you are given a unit close to the gate , they want you to go all the way around anyway ! they don't do it in a right way ! I would not recommend this place ! I will vacate soon !
See all Reviews

Princess H.

2 years ago
Great place. Super friendly staff! Renay is amazing at answering all your questions. Got me into a great unit for a good price. I was so stressed out and...
See all 28 Reviews

Storage Facility Amenities5 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental