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US Storage Centers

3975 W 16th Ave, Hialeah, FL 33012

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUN10am - 3pm

Storage Customer Reviews

Brian Lachira

1 year ago
This place has great customer service and good prices. Rita attended really good

Yaneidy Vazquez

1 year ago
Thank you Rita for being so attentive and helping me find the space I needed!

Keila Diaz

2 years ago
Augustin made the sign up process easy and enjoyable. Totally recommend!

Rina Ayala

1 year ago
This is a very nice place clean and very helpful I will recommend

Aylin Perez

2 years ago
Was looking all over the place for a storage facility my boyfriend found it on craiglist and came right over. Rita the clerk was very friendly and very helpful and place was clean and smelled great . I would definitely recommend this place to my friends

Willy Campos

1 year ago
Rita at the front desk will give the best assistance. Everything straight to the point and a very nice person. This storage very much recommended!

Michael Green

1 year ago
I had great service and excellent pricing at U S Storage 3975 W 16 ave Hialeah office. Mr Agustin Verde was super helpful friendly with the move in experience. I have recommend to all my family friends

Fernando Bayas

1 year ago
I was helped by Rita Garcia, she was very proffesional and provide me an excellent service. I was really satisfied with the service provide by her.

Edward Cruz

2 years ago
Thank you Rita Garcia for all her help. Very nice.

Arthur McCoy

1 year ago
Made a new friend who really helped with the process thanks a lot Rita Garcia!

Heidi Del Carmen

2 years ago
My experience was amazing, Rita has great customer service skills and was very attentive and helpful to my needs. I highly recommend this place as I felt very comfortable with the quality of services offered and the excellent communication.

Kelvin Mendoza

1 year ago
Good costumer service bu rita garcia and releable place

Richemar Apostel

1 year ago
Don't know exactly what to say but man awesome service Rita Garcia the manager has always helped me to the max with their service since 2010 till now in 2017 /my storage property

Karina Perez

1 year ago
Good place to rent. Service was quick and professional.

David Bernal

1 year ago
Great service, always look for there specials they're really good.

Joanna Morales

1 year ago
Made reservations online not really knowing the size in its actuality.I came in to the office and was greeted by Rita Garcia (asst property manager). Once inside the office she asked questions as far as how many thing I planned on having inside the storage, I explained and she recommended me a bigger unit. She gave me a tour and after seeing the unit I originally reserved, i couldn't help to agree with her that I needed a bigger unit. She mentioned the sales they were currently having and made things very comfortable for me. I have no regrets reserving my unit with US Storage. Rita made sure it was smooth sailing for me. She's friendly, knowledgeable and very welcoming!!!

Kira Ramirez

1 year ago
I was over here looking for a storage center to place my things . I was in hurry to find something. I came here and Rita was working the front desk helping multiple people simultaneously. She was extremely helpful and she was very fast . She was able to take care of me in no time , and I was able to find a place to store my things .

Carlos Pineda

1 year ago
Once i arrived to the storage office, i was welcomed so heartwarming by Rita, she was really exited to lead me to the storage and explained to me how things work around here, she really looks like a nice employee. Great place and everything overall.

Stephanie Pena

1 year ago
I was helped by the most helpful and professional person named Rita Garcia. She was super nice and made me feel right at home. All in all I had a great experience and look forward to recommending this location.

Gabriel Pineda

1 year ago
I rented with a worker called Rita Garcia, she was extremely helpful and so kind, she explained to me everything and got me a generous offer, she the kindest employee I have meet, she's the best!

Ja'paul Williams

1 year ago
I came over here looking for some storage . I friend of mind referred me to this place and I'm extremely glad they did. There was a really nice lady named Rita working the front desk doing her thing helping a few other people in front of , but she was able to get to me pretty quick . She was able to find a place for storage really fast . To be honest with you I really wasn't expecting it to be that easy .

German Vega

1 year ago
Good prices greats special profesional attention

Manuel Rodriguez

2 years ago
Great service. Friendly service. Exceptional

Michu Michu

2 years ago
Excelent customer service , mr. Agustin verde

Rosalia Alvarez

2 years ago
Good job!!!! Great. Im happy with the service. Thank you

Dinorah Conde

1 year ago
First time here and loved the experience ! Very clean facility and awesome customer service ! Rita Garcia was very friendly and very patient !! Really great experience !! Would recommend it to everyone !!

Ariel Rodriguez

1 year ago
Rita at the front desk will give the best assistance. She is a very nice person. This storage very much recommended!

Rafael Batista

1 year ago
The place is very clean, security very good and, Rita, the customer service, was very helpfull and profesional.

Cindy Fernandez

2 years ago
Rita is amazing! She is so thoughtful and professional, she was helpful with me going through the stress of the moving process. She treated me with such kindness I will never forget

damary mendez

2 years ago
I rented here before with Rita they have very good service and are pilot. I came back to rent again and i enjoy there service and very clean

wint ro

2 years ago
Great service Rita was very nice and i recommend this place to everyone.

Venus Cortinas

1 year ago
Excellent service, they helped me with everything that I needed and I was in and out in no time. Would definitely recommend this place to everyone.

zSphnx -

1 year ago
The service was great and very professional, was attended by Rita Garcia. All my questions were answered with a lot of patience she was very nice. I will definitely rent this place again.

jose fernando valderrama

1 year ago
I spoke to Rita and she provided an awesome service. She cares about the service she provides and makes sure you are satisfied with it. Very tidy space.

Geraldo Ortiz

1 year ago
Rita Garcia was awesome showing me and my wife around the facility and she was very nice. Thanks to her for the welcoming us

Blanca Madrigal

1 year ago
Very helpful. Excellent customer service. Rita was very attentive and guest friendly. Thank you for continuing excellent customer service

Michelly Barrios

1 year ago
loved the atmosphere! the woman helping me, Rita, was super friendly and helpful. she helped me out with selecting the proper size for my storage unit and made sure i had exactly what i needed. (:

Mikey Morales

1 year ago
Great experience, very nice and friendly, helped with prices. I highly recommend. Also, clean and neat place. Thank you Rita for your assistance.

Ana Alarcon

1 year ago
Rita was the one that helps me with my rent and she also complimented me with a red nose for my girl and her costumer service was wonderful.

arielcfgoscuba

1 year ago
I just rent a unit with Ms Rita Garcia she was great, give me a very competitive price on an unit. Great customer service A + for her!!

Lemuel Dayana Marquez

1 year ago
We've had a wonderful experience at this storage. Rita (the attendant at the front desk) has an awesome customer service and she is very helpful. We recommend this location.

Blowntwice

1 year ago
I would have given US Storage Center at 3975 W 16 street , Hialeah Florida 10 Stars , but 5 Stars is the highest rating. I would like to Thank Rita Garcia the Assistant Property Manager for her Professionalism and Excellant Customer Service. After looking for a storage unit for a couple of days , I couldn't find a better place then US Storage. I like the fact that it has CCTV Camera's and Secured Gates and it's located close to where I Live. Thank You. Humberto Vazquez AKA Blowntwice

Tanija Fernandez

1 year ago
Come back after years Because of the excellent service Rita have given me! I recommend US Storage Center 100 Percent!

Jose Perez

1 year ago
I loved the personal attention from Rita and Maria Elena. Very pleasant people and gave us a special for 4 months. Great company and great service.

Zehzyy

1 year ago
Rita and Maria treated me with good respect and they helped me with everything and they answered my questions. I am very pleased with the attention that I resieved.

Osnel Linen

1 year ago
Rita treated me very kind by showing me and my mother a very spacious garage storage.

Diana Darias

1 year ago
Rita has the best personality ever. Her office is always clean and organized. I enjoy talking to her every time.

Yuleiny Gonzalez

1 year ago
Great customer service. Rita and jorge were amazing. such kind loving people !

Vanessa garcia

1 year ago
Very pleased with the service, Rita assisted us and was very nice and helpful. Made us feel comfortable.

Miguel Cruz

1 year ago
Very Good Service. Rita Showed Me The Storage Pleace and Offered me a Good Deal on it .

Manny Martinez

1 year ago
I came looking for a storage and as I walked in a worker name rita was very nice and professional and we rent it the place thank you rita.

Peggy Mendez

1 year ago
Rita was very helpful and gave us a very good deal on our storage unit. I am very happy with the place.

chris purcell

1 year ago
Coming here relieved so much stress after loosing everything in irma. Rita met us with a warm smile and a great personality that really helped us get through this move

Arelis Guillen

1 year ago
Excellent Customer Service! Treated us like family Highly recommend! Rita and Francisco were awesome!

Emmanuel Acosta

1 year ago
Excellent customer service. Frank was very helpful. Pricing also good.

Adrian Acosta

1 year ago
Great service and employee Frank was super helpful and quick about renting my unit, was out in a few minutes and answers all my questions.

Ruben Moreno

1 year ago
Very good customer service. Everything VERY well explained. Will use again and refer to others.

DENNIS YELVERTON

1 year ago
Just booked several units here. Rita was very pleasant and helpful. Thank you so much !!

Jeffrey Rodriguez

1 year ago
I cannot state how content I am with the level of customer service I receive at this location. Whenever I come to pay my unit I look forward to seeing Rita and Francisco as they make my time here not enjoyable but smooth and pleasant. Their charisma and attention to detail is the reason why I continue to drive out of my way to store my personal possessions here at this location plus they always call me family which feels nice. :)

Michellevm622

1 year ago
I am very pleased with this center. It is kept very nice and clean. We had amazing customer service from the gentleman Frank. He had a very good attitude and he is very clear on everything. Definitely recommend!

yeni abreu

1 year ago
Great service. Rita was amazing she knew what she was explaining and made everything extremely smooth.

Carlos Decembirale

1 year ago
Let me start by saying this is the best experience Ive had in a storage place. The person that helped me, Frank Cardona, went the extra mile to accommodate my needs and make sure I was extremely happy with the service and the outcome. I wouldnt recommend any other place! Thank you Frank and US Storage Center!!

Jose Rafael Marin

11 months ago
Frank was amazing. You have to ask for him. Really, amazing service and very good specials. I got 3 months 33% Off.

Mario Sevilla

11 months ago
Erika assisted me in renting the perfect storage i needed. Great customer service!! This is the second unit i rent here and will definitely continue to conduct business here!

Maylen Llanes

9 months ago
Ericka and Rita were great!! What a team. Nice to see smiles and such great customer service, specially now. Thanks so much ladies!

Twerk4Brii

9 months ago
I highly recommend this place for storage! I came today to rent a 5X5 storage and it was bigger than I expected! The assistant manager, Rita was the one who helped me. VERY nice and explains everything well. This place is super clean, organized and vice versa. Totally will recommend to anyone else. This place is awesome

Kirenia Alfonso

9 months ago
Cheaper than most places and offer you special units. I came today to rent a 5X5 and it was bigger than i expected!! Highly recommend this place to anyone!! The assistant manager Rita was the one who helped me. Shes the absolute best!!

Daisy Abreu

9 months ago
Ive been using US Storage Center ever since they opened. They have good prices, clean, and spacious. Rita is great!!!

Joey Oyola

8 months ago
Just got a storage unit great price Mr Agustin helped me out great service quick and fast. Highly recommend!

Dennis Delgado

8 months ago
Hello, I came to rent my storage space and was attended by Rita Garcia. I honestly have to say this is was the best experience Ive had. Prior to this I almost rented at public storage near my house and because of bad service I decided to come to US storage center. I recommend this storage to anyone. Thank you US storage - Vanessa

Keyla S

8 months ago
Thank you for helping me rent a storage unit at a great price. I love the location and the help. I was helped by Rita at front desk and she was amazing... very patient and agreeable. I love my new storage space. Thanks again!

liliana abreu

8 months ago
I have a storage rented, and I highly recommend for any customers if ever need a storage to come here very pleasant and Rita the employee very kind and very sweet! Love this place!!

Nicole V

7 months ago
First time using a storage unit because of a recent move and I have to say that if it wasn't for Alex and Rita (the absolute sweetest two individuals) being so helpful and made me feel like family, they made a difficult and stressful situation, easy. The location is safe and clean. If I could give them 6 stars, I would for excellent service!

Eugene Loggins

7 months ago
ALEX and RITA were wonderful, informative, and precise. The facility is clean and new looking. The special was fantastic. I enjoyed the experience and look forward to great service!

Daisy Abreu

7 months ago
Ive been using US Storage Center ever since they opened. They have good prices, clean, and spacious. Rita is great!!!

Jennifer Nunez de la torre

6 months ago
Rita is the best! I have come and left this storage for over 8 years. I always come back because of Rita's great service, fast response and caring attention. I will always come back here for my storage services.

Yasmi Casado

6 months ago
Thank you for helping me rent a storage unit at a great price.I was helped by Rita at front desk and she was amazing... very patient and agreeable. I love The great service she provided and price highly recommended

xKellykinsx3

5 months ago
Rita has one the best customer service I have encountered, she very friendly and helped me find the best deal for me! Very happy I came here, I had a great experience!

Bueno Apparel

5 months ago
Finally found a place that makes sense. Rita assisted me in the right size unit and was very professional. I used a 25% offer and saved money. The place ic CLEAN!!! Air conditioning is cold. I highly recommend USSC.

Carmen Carvajal

4 months ago
I had an excellent experience! Very friendly and professional. The nice lady in the front, Rita, was also very helpful and knowledgeable. She was very sweet. I would definitely recommend this place!

Barbara Rodriguez

4 months ago
Quick and very helpful with what I needed for size of my home by Jorge Cardona. Helped me with affordable pricing. Highly recommend

Norma Lopes

4 months ago
Great customer service!! Jorge was very nice & clear explaining and showing me different sizes rooms before I signed the contract. VERY CLEAN AND ORGANIZED! Totally recommend US STORAGE CENTER.

Massiel Effron

4 months ago
Rita is the best employee in this center. The customer service is excellent I went for a quote and I will be back to use them. Highly recommend.

Nathalie Acosta

4 months ago
GREAT PLACE! Rita was extremely helpful she helped me choose the perfect storage and advised what would be best for my needs. Thank you Rita!

Jessie Martinez

3 months ago
Very good customer service. Rita was very helpful and prices were very fair. Very good atmosphere :)

paola ciaranella

3 months ago
I was referred by a friend and was assisted bu Rita and I was bery pleased by her customer service and treatment, she explained everything with details and the place was spotless. I absolutely would recommend as the best in the area, I am a superb satisfied customer

Christina Arenas

1 month ago
The team at Us Storage is always so helpful. Stephanie your always a pleasure to talk to! Thanks for all your help! Anyone who needs a clean, well maintained storage facility, I highly recommend!!

Arturo Toala

2 weeks ago
The great experience the manager is really nice and friendly, is my second time doing business there Thanks

GUS CANAMERO

1 month ago
Rita was amazing. Very professional. Followed up with me promptly with what I needed.

TattoosByGhost

3 months ago
As soon as I came in, the people in the front desk were very polite. Jorge went ahead and showed me the unit i had rented. Offered me a deal as a new customer. Very pleased i came here

JD ginarti

4 weeks ago
I came 3 times , no manager available or the assistant manager, if you have a problem do not count on them
See all Reviews

Ashley N.

3 years ago
Love US Storage Centers they have been great to our family and we have stored here for the past 10 years!

Joanna M.

1 year ago
Made reservations online not really knowing the size in its actuality.I came in to the office and was greeted by Rita Garcia (asst property manager). Once...

Elizabeth H.

1 year ago
Sale reviews We provide the service of writing reviews from our accounts Accounts of real people we use vpn Perhaps reviews google ,facebook Yelp reviews...

Guadalupe S.

1 year ago
Best place to leave your stuff at this storage. Rita was super nice. Was very detailed and honest. Do recommend

Marcos G.

1 year ago
Awesome service! Rita was the best! She gave me a great special on my storage and she was really nice! I am very satisfied with this place and fully...

Lester P.

1 year ago
I recommend Rita Garcia at US storage they have great personality clean and friendly place

Yuly S.

1 year ago
Great customer service. Rita and jorge were amazing. such kind loving people ! They treated me like family helped me find a cheap storage for the price I...

Arelis G.

1 year ago
Great experience renting our storage for our store. Rita and Francisco were so welcoming. Made us feel like family. Highly recommend.

Maylen L.

9 months ago
Great customer service! Very helpful. Rita and Ericka are a great team!! Everything went smooth with the rental of my storage unit.

Nicole K.

7 months ago
First time using a storage unit because of a recent move and I have to say that if it wasn't for Alex and Rita (the absolute sweetest two individuals) being...

Kelly M.

5 months ago
We came here for the first time and Rita helped out so much! I couldn't have asked for better customer service, she accommodated our needs to the best her...
See all Reviews

Storage Facility Amenities10 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol
  • Truck Rental
  • Wine Storage