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US Storage Centers

7000 Aloma Ave, Winter Park, FL 32792

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 9pm

Storage Customer Reviews

Joseph Donohue

1 year ago
Amber Lee is the best! She was friendly, quick and knowledgeable. She made the whole process very easy. I thought the rates were very reasonable and enjoyed doing business with her.

Christian Jester

1 year ago
Excellent storage service at a great low price. The lady at the front desk was very helpful and friendly; we were well taken care of! The facility and storage units are also very well maintained. I highly recommend this place.

Kay Ford

1 year ago
Amber is so nice and helpful. People like her give you hope for the world...there is another lady and gentlemen there that are also very friendly. All in all this is a wonderful place to rent storage. I have a storage unit and a parking spot i have been renting for the last 8 months. The price is right and the service is outstanding

David Yohan

1 year ago
Because Amber Lee was a rockstar energy drink and was just energetic and a cool person. She was both professional and frivolous. And the golf cart ride was fun. I recommend this place to everyone.

VP Drift

1 year ago
Extremely helpful staff! Especially Amberlee! Got me moved into the perfect storage unit for my needs, and a great parking spot for my trailer! Been coming here for several years and wouldn't go anywhere else, Very secure facility, never had 1 single problem. Highly recommended!

Royal Asylum Universe

1 year ago
Amber gave wonderful service. Shes awesome.

Larro Tidwell

1 year ago
I'd like to thank US Storage for a great experience and clean facility. The managers are very knowledgeable in there jobs. Ms. Ann Alday was very helpful and went the extra mile to assist me experience there. Thanks again I'll be sure to tell all my friends!

Jeffrey Wyant

1 year ago
My experience with us storage was made very simple by amber Lee's help. She was friendly efficient and thorough she took the time to show me the things I needed to see and help me to understand about the things I would be storing and how I could store them I would highly recommend that anyone going to u.s. storage please look for her to help them she is a really great person and has a Charming personality .

Dana Neal

1 year ago
I was there today and Amber Lee was outstanding and very professional!! Service for my needs at the storage facility was second to none!!! Thank you so much!!!

Thomas McLoone

1 year ago
US Storage was very clean and nice. The storage center was perfect for when we had to put our house for sale so we could de-clutter. Amber was awesome and was helping 5 customers by herself at the same time. They even have a large truck to use to help with your move. Thank you Amber and US Storage!

Alicia Tuel

1 year ago
Great service from Amber! She was very helpful making changes to our unit and very pleasant. Highly recommend talking to Amber and US Storage Centers!

Katharine Merola

1 year ago
This place was so easy to work with! They helped us get a unit very quickly, and the free move-in truck was really helpful. Great experience so far!

Zach Bowden

1 year ago
Great service, reasonable pricing. Best storage place around!

jon smith

1 year ago
Awesome experience at this storage facility and Amber Lee was extremely helpful and knowledgeable about what she was talking about.

Donald Black

1 year ago
Amber Lee was very courteous and professional.Also the property is well kept and clean.

Eric Davis

2 years ago
This place is amazing. I've dealt with a few storage facilities during my time int he military and this place is far and away the best run I've ever done business with. They are professional, clean, and flexible. I highly recommend them :)

Jose Aguayo

1 year ago
Awesome customer service very funny outgoing staff I love them all

Cheryl Munn

2 years ago
Michele was very friendly and helpful. Best prices in the area. 06/2016 New account. Fast friendly service. Still good prices.

Christianna McMichael

2 years ago
Edwin Rodriguez is awesome! He went above and beyond to make sure everything I needed was done in a timely manner. The units and the surrounding areas were clean and maintained. I would highly recommend this place to anyone and everyone.

Jp P

2 years ago
Great service and excellent price. Helped by Ann. Everything went great

Oscar Torres

1 year ago
The manager Amber Lee real good person even that i dont know full inglish i could understand her

Sherry Gunn

2 years ago
I am a firm believer that when someone is kind, courteous and knowledgeable of the business they're in that people will naturally want to become a customer with that company. Alex Ruiz is friendly and knows how to make someone feel welcomed. He helped me choose the best option for my situation and I am excited to let others know about my experience there! Nice job!

Laura Gomez

1 year ago
Amber lee Excellent care and very good in his work

Tom Barile

1 year ago
Very smooth rental experience. Liked that they gave me a few free hours with their truck as part of my rental.

Eric Boonstra

1 year ago
Awesome experience! Amber was super helpful.

Raymond Shaw

2 years ago
Excellent customer service, excellent rates and an overall great facility! We rented a 10x15 unit for much cheaper than anywhere else we could find and the free moving truck was a terrific bonus. The fast and efficient staff at this location made the experience even better. Thanks a lot Matt for all your help and your professionalism while serving three customer simultaneously! If you are looking for a storage unit, I definitely suggest you give this US Storage facility a try!

Kassie Lovelace

2 years ago
Today I was making a payment was having a hard time with the automated service and Amber definitely help me out and when she saw that my payment went through she immediately called me and let me know everything was good that they received my payment Amber definitely did great customer service love this place great customer service

Francisco Rodriguez

1 year ago
Ann and Amber were very sweet and professional. I will come here again! :)

Jacob Gleaaon

1 year ago
So helpfully and nice ann really knows what she is doing helping me get the right size unit for all of my stuff thanks guys you rock.

Debbie Wood

1 year ago
What GREAT customer service! Thanks to the help of Amber Lee, I am a happy camper for the second time at this U.S. Storage location. It's such a rarity these days to meet an employee who cares about their customers' needs as well as maintaining the facility where they work! Bonu$, too--- I'm actually saving money!

April Brown

1 year ago
Amber Lee was wonderful! Huge help! Very informational! Very impressed with the prices and all the units! Very nice property! Very friendly and polite would most DEFINETLY refer anyone and everyone to come check it out! Very impressed! You will be too! Come on down!! :):):):)

J T

1 year ago
Great service here! Amber Lee was super helpful and answered all questions that we had! They have AC units and will show you around whenever you're looking for the right unit size for you. 10/10 would recommend!

Bertie Auman

1 year ago
Absolutely great service. Amber lee really helped me out explaining everything from the units to the information on the paper work.and giving great advice on what I should do. Thank you so much Amber!

Rachel Mclean

1 year ago
Jean and Amber were awesome. They took their time to show me several units and helped me determine what I really needed. Thank you and I highly recommend them

Skylar McKenzie

1 year ago
All I can say is EXCELLENT service! The Property Manager is very professional and took his time to go over the details with me and help me estimate what size I needed. I really appreciated that.

Henning Fine Art

1 year ago
The Storage Facility is very clean and well maintained! Amber in the front office is very professional and nice offering a valuable addition the the company. Fair prices & HIGHLY Recommended!

TIME IS OF THE ESSENCE

1 year ago
My experience was amazing, he help me right away and I was able to get all the information I needed in a timely fashion. I would definitely recommend this place to my family and friends, The service was excellent!!

Marissa Scott

1 year ago
Amber Lee was an awesome sale associate, she helped me find a nice storage unit for all my greys anatomy collection, Definitely keep her in mind for the future!!!

Ebony Grittani

1 year ago
I called about 3-4 different places this week and begin to stress because no one had inside storage. But thank goodness I waited because I got a good deal with US Storage. I also received excellent customer service with Amber!! She was very Nice and thoroughly explained everything in detail. Great price + great customer service= Winning.

Productions Team

1 year ago
Awesome customer service, he was very thorough with details of the transaction. I had clear understanding what was expected of renting unit and my obligations. It was economical in comparison to other storage facility. Thumbs up to John the manager.

Lena Ramirez

1 year ago
Excellent customer service and an awesome price!! Very clean facilities, just needed it for two weeks to storage my kids stuff during UCF summer break but will keep using it in the future!!

Heather DeBice

1 year ago
Edwin gave me great customer service. The facilities are clean, secure and easy to drive through. He went above and beyond to give me a very competitive price and great discounts on top of that! He personally showed me how to work the locks which are a great benefit to this storage center. Won't rent anywhere else in the area and hope this gem doesn't fill up and stay full. They give everyone else a run for the money! Best A+

Nadia St. Surin

1 year ago
I was surprised by the service and great attitude John displayed. He was beyond helpful. I recommend

Raymond Rodriguez

1 year ago
Amber provided great customer service. Best prices and deals around. A+

Imperium Title

1 year ago
Great affordable pricing!.... AMAZING CUSTOMER SERVICE....made my hard situation better. Thanks again your staff is wonderful.

Rhonda Hayden

1 year ago
I am getting ready to move to Winter Park and could not decide if I wanted to rent a Pod and have them store my furniture or rent a storage unit- I met Amber last Sunday and because of her excellent customer service skills and the time she took with my daughter in law and myself I decided to rent the storage! Customer service is hard to find now days and Amber was fantastic -

Luis Alberto Nieves Colon

10 months ago
John was the best. Thanks for all the help. Great storage facility

mark devasto

10 months ago
John is the best, he help me out a lot and fast too. Great storage place, cameras all around. Customer service is great and security too!! Thanks John!

Paris Clark

10 months ago
Jean "John" is wonderful! Very personable and makes the signup process easy. Walked us through the facility and pointed out key features. We had questions about different places around the area and he was knowledgeable to point us in the correct direction. While we were in the office he multitasked between a few different customers with ease and acknowledged everyone.

Gus Salmon

10 months ago
John is a great guy. He works hard and is always eager to lend a hand. One if the nicest managers to run this place since I took procesin of my unit/s. 5 stars!

helmsleyy

9 months ago
Just rented a unit. Office is 1st class. Attendant very nice and can talk football. Sastisfied so far.

Luis Rodriguez

9 months ago
Jean was a very Super great help in me finding me a great unit to rent , I highly recommend you to see mr Jean and he will assist you in any thing that you may need

jin d

9 months ago
I was moving needed somewhere to store my whole house til my new home was finish being remodeled. I went at US storage centers on Aloma ave. Immediately i was impressed by the cleanliness and security. The Manager John was very professional and helped us pick the right size storage unit. The price was fare and the whole process was painless. 5 stars

Hernan Matos

8 months ago
John and Amber were amazing! They took good care about explaining everything to us.I will recomend this place to my friends!

Vonelle G

8 months ago
A++ service all around. In less than an hour Amber got me sized up, signed up, and out the door. The place is secure, clean, and the price cant be beat for the location. Thank you again Amber, you are a gem!

Michael velazquez

7 months ago
Jean was very fast helpfull and professional i will b most deff coming back if i need a unit again

Judy Hanlon

7 months ago
Ron is very helpfull with check in and calls to follow up with check in. Nice place and very conveniently located.

Sherlock Nelson

7 months ago
I am very happy I found this place. Jean gave great service

Paula Gamba

7 months ago
Jean was really nice and hopeful! We got a really good deal. Highly recommend!

Braden Arnold

7 months ago
Jean gave me great service. Storage is clean and secure. 5 stars

Sterling Skye

7 months ago
Jean was great! Answered all my questions and got me the perfect size unit.

MAGDA I FEBRES

6 months ago
Still love this place. The manager very helpful. Ask for Jean

Felipe Lopez

6 months ago
Terry is the best person Ive worked with in renting a unit its the second unit Ive rented cause of the great customer service

Lauren Quackenbush

6 months ago
John was great to deal with! Had everything ready for me when I got to unit! No issues , unit clean and easy to get in and out!

Gilbert Ortiz

6 months ago
Jean was very helpful, informative and understanding to my situation. Great customer service by Jean.

Sunnie Stearman

5 months ago
John was amazing!!!! Very helpful and cheerful person with great customer service :) Im very happy with this storage and would refer it to anyone!! Good job John thank you for all your help and thank you for greeting us with a amazing smile

Roberto Carro

5 months ago
I have been waiting to get in this storage. Jean called and gave me the good news. They had a 10x20 available for me. It was worth the wait. Great service

Robbie McCarty

5 months ago
Jean was awesome and got me into a unit quickly. The price was spectacular. Go there

Brandi Shramo

5 months ago
Excellent service from John today at this facilty. Very helpful in choosing what unit. Also showed us the unit and made sure we were comfortable with the location . Would definitely recommend this location to others

DrewOnLifeTV

5 months ago
One of the nicest customer service Ive experienced in while. This one lady named Theresa showed me around the whole unit with her go cart, explained in very detailed for what I was getting into and answered all my questions and she even was about to go to lunch but saw me and decided to help instead. Please give this place a chance if you havent!!!

Laly Roman

4 months ago
Best place to go with amazing customer service. Jean was very helpful. This is my second time going to them and I recommend them to anyone thats looking for a public storage units.

Manny Dominguez

3 months ago
The process took 10 minutes and prices were awesome! Nothing more to say. Great option to store stuff!

Maria Chen

3 months ago
Terrific service! My truck was delayed for a few days. Jean was very accommodating and holds the unit for us. Awesome! Clean and secure place!

Dylan Anderson

3 months ago
Theresa is amazing and helped me with all my questions. I got my storage unit here and had a great experience as well.

Xochi Lugo

2 years ago
US Storage & their Winter Park team was GREAT!! I was relocating from NYC during a hurricane/tropical storm, and Amber helped me with my process from start to finish. She confirmed and reserved the storage unit for me after my initial request online. The day prior to move in she called me back to confirm my appointment, which I wasn't sure I would be able to make my 10 AM appointment due to be stuck in North Carolina during a tropical storm. Amber reminded me that as long as I came in on the same day I was scheduled for the time was flexible, and I would still qualify for the move in discount. Upon my arrival, Amber showed me the unit in question, showed me a slightly larger unit for my comparative value and walked me through my entire lease process. My experience was great and I would absolutely recommend this facility to family and friends. The only thing that would have made my experience better would really have been if the facility was indoors, as I did move in during a tropical storm system, I got soaked.

James warren

9 months ago
I originally gave them five stars because they gave me a deal. I would continue to give them five stars for service but there are a couple things that worry me. 1. There is a homeless community that lives there. So if you have a camper and are thinking about parking it there I would look elsewhere. Also on more than one occasion I've been approached and solicited for money buy people actively smoking drugs. This is within the gates. I have notified them I'm sure others have as well. I get this is going on after hours but at least hire temporary security to trespass these people. This is why I am giving them 3 out of 5 stars. 2. I am on the second floor and they have this plastic covering the ceilings. I guess because they have a leaking roof. Again, I'm just guessing but every time it rains I hear tons of water dripping onto this plastic. Now it might be engineered to work like this but the sound of that water dripping onto the plastic makes me very nervous. I've been there for about 6 months and have not noticed any leaks. So I'm not going to take off any stars for that.

Three Sixty

11 months ago
We have 5 days from the first to make a payment. Yet the manager is calling me in the middle of work on the 3rd day demanding payment. I am pulling my belongings out next month! All the reviews here are fake. Immediately When you sign up for a new unit they tell you to sign into your Google account give them a 5 star review.

Three Sixty

11 months ago
We have 5 days from the first to make a payment. Yet the manager(Amber) is calling me in the middle of work on the 3rd day demanding payment. I am pulling my belongings out next month! All the reviews here are fake. Immediately When you sign up for a new unit they tell you to sign into your Google account give them a 5 star review.
See all Reviews

Domino M.

2 years ago
I made a reservation on line and set up an ally to go see if the size I picked was going to be big enough! We were running late and so I called to push the...

Harry H.

1 year ago
My landscape company needed spaces for mowers, equipment, trucks and trailers. Amber Lee, assistant manager helped with securing the proper size spaces for...

Tia R.

2 years ago
Painless! Edwin was awesome and I got my unit of choice the same day... This is my second time moving in Florida, so I'm back! I have always been impressed...

Debra W.

1 year ago
What GREAT customer service! Thanks to the help of Amber Lee, I am a happy camper for the second time at this U.S. Storage location. It's such a rarity...

Amber H.

1 year ago
Amber and Jean they are such a big help with renting a storage facility I would recommend this facility to anybody they are very personable and helpful and...

Zayas M.

1 year ago
Never had a problem with them. Great customer service.

Boon D.

1 year ago
5 stars so far!! I had called in and spoke to Amber to get a quote on a unit and she was so happy to help with all my questions. Came in later that day with...

Adam M.

9 months ago
Had a good experience. It was quick and painless to get a unit. Edwin was great and I will definitely be coming back if I need to store items in the future.

Christina C.

3 years ago
Alex, the assistant manager was so helpful and efficient when I needed to unload my moving truck in a small time restraint. I recommend this place for fast,...

Kathryn N.

2 years ago
Amazing Service! Made reservations online and Assistant Manager Alex R was very helpful. We were in and out in 15. This was my first time renting a storage...

Gloria P.

5 months ago
Everyone in the office was very professional and kind. We made jokes and had a really good time. I would recommend this office to anyone who needs storage...

Gloria P.

4 months ago
Everyone in the office was very professional and kind. We made jokes and had a really good time. I The Storage unit was clean and very nice. I would...

Jen U.

3 months ago
Great customer service and gave me a good deal

Angelica L.

1 year ago
Well done did the best they could to honor the online price but be aware that the protection plan is not included within the rent price for every month!...

Rhonda H.

1 month ago
Very nice and friendly ( if you can find anyone in the office ) until you get ready to leave- I was told that as long as I gave notice I would only be...
See all Reviews

Storage Facility Amenities8 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • RV, Car, Boat
  • Wine Storage