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StorageMart

1015 North Halsted Street, Chicago, IL, 60642

Office Hours Closes in 30min
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUN12pm - 4pm
Gate Hours Now Open
  • Daily7am - 7pm

Storage Customer Reviews

Matt Maschek

1 year ago
Great place to store. Cool historical building.

Antonia Asimis

1 year ago
Helpful staff, convenient location and fair pricing. Its a very big facility and you are able to access 24hrs, very nice.

Brian Peterson

1 year ago
Been using this storage for my construction company for about 5 years now. Everything you want from a storage. Its clean and 24 hour access. Need no more

yadira pabon

2 years ago
I had the pleasure of being serviced by Joey he is very thorough and made the process simple. Great customer service and was knowledgeable about the facility. Good Job!

Andy Watson

2 years ago
Very easy and professional.

IsiTovar06

2 years ago
I like the customer service Emily gave me.

Travis Laukhuf

2 years ago
Joey was very accommodating to our needs and very flexible to what we needed.

Lisa Green

2 years ago
The staff was great, they where very helpful and professional.. Thanks Joey and the rest of the team

Ashley Miller

3 years ago
Dropped my car keys down the elevator shaft with a car load full of stuff & baby in tow! I cannot thank the staff here enough for their quick problem solving. Totally saved the day! My company has had a large unit here for years & the employees are always friendly & quick to help. Definitely recommended!

Adrianna Czyzewski

3 years ago
I have had storage units in many places, but this one is by far the BEST! Joey and his staff always go above and beyond to make my life easier with anything I need help with. It's a great location, 24/7 access, and very clean.

Alexandria Breuer

2 years ago
Thank you Storage Mart! Easy to use, friendly staff, clean storage units!

Alex Goykhman

2 years ago
Best storage spot for small business. Great helpful staff.

Terry Flowers

2 years ago
Great service and good units.

Milan Milojevic

2 years ago
Love this storage place the people are nice and very helpful. The facility is clean and easy to access they also have 24 Hr access !

Michael Mattick

3 years ago
Great Location, great value, great staff and a well run facility. Highly recommend.

Igor Mekhtiev

2 years ago
Great, clean, nice storage.

Dennis Tom

3 years ago
The prices were much cheaper than some of the other storage facilities in the river north area (by as much as half). All the staff that work there, including the assistant manager Benny, were extremely kind and helpful.

Patrick Liapes

1 year ago
Really wonderful facility. The staff is incredibly helpful and accommodating. Michelle was enormously helpful when showing me units that I was interested in; and wasn't overbearing in trying to get a sale. She was professional and courteous throughout the entire process, and seemed to be genuinely interested in trying to help.

Jennifer Spadaccia

1 year ago
Very helpful and friendly staff! The facility is very clean. We enjoyed the complimentary ice water, coffee, and jolly ranchers also.

Tania Campos

1 year ago
Quick + easy storage. Great location - right in the middle of the city.

Chapo Yomomma

10 months ago
Great space, very clean and easy to access units

Regina Arendt

6 months ago
Could not have been better. The unit was clean and the paperwork was painless. They were efficient and concise. A true pleasure.

Lisa Pinc

2 months ago
Nice and clean there's good service and elevators it's a metal elevator decent price you can purchase a lock inside or you can choose to buy one and bring it

Anthony Smith

1 month ago
Clean and nice service.

Jesus Campos

2 days ago
Walked in over the weekend to purchase some packing items, and the staff was really great, very welcoming.

Chicago Events

3 years ago
My company has been renting a large unit from Storage Mart for 3 years. The team at StorageMart is always friendly, polite, and willing to help. We receive a number of boxes and the team there always moves the boxes safely into our unit. We've also had pallets and other large items delivered and they are always willing to help receive the delivery and the items safely up to our unit. I also have to leave a box or bag in the office for someone on my staff to pick up and they are gracious enough to allow me to that as well. They have rollings carts in their office that make unloading/loading my car helpful. I also think the building is well lit and safe (I visit after office hours quite a bit). The only drawback in the building is that the elevators can be tricky. If the doors aren't all the way closed, the elevator won't move when called. A lot of of times this is the fault of other tenants in the building not pulling the doors down behind them. I'm not sure how StorageMart could fix this without taking the elevators out of commission and I'm sure the cost would be astronomical (and likely the costs would be felt to some extent in unit rentals). Overall, our 3 years at StorageMart has been positive and we have no plans to move.

Scott Kahle

3 years ago
The location is ideal with my home just up the street, but be sure and arrange for after hours access if you expect to get into your unit outside standard business hours

Johnny Slaby

1 year ago
The employees are nice

JeeJog Van Hoffa

1 year ago
Access is only 7am to 7pm, the only way to get around this is to call the office, which closes at different times on different days. This is very inconvenient for someone who works a 9-5 type of schedule. Other than that, it's a secure storage facility

Kirill Manufta

8 months ago
Good overall, but: during the rush hours, very hard to make left turn from the storage to Halsted. Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. No trash cans. The gates always open, however, surprisingly safe place. Like it overall.

Robert Sandy

7 months ago
My experience has been terrible. The male staff and management members are rude, actually mean, homophobic, and they are bullies. The female staff members have all been extremely kind and professional. So many crazy things have happened, but until I leave this facility I do not feel physically safe to document them publicly. The worst Injustice, however, is that I just learned that my monthly autopay was never processed and that my payment is now 15 days late and $60; more than it was. This is ridiculous. I have been hospitalized for nine days and had assumed the payment had been processed. I have no doubt certain staff members had something to do with this. My payment account has had sufficient funds for payment this entire time. I can't even call to complain because I will be treated with such disrespect that it would serve no purpose.i realize now that by ensuring my payment was not made on time now lose the $20 monthly promotional discount I received during my sign up. It's all about greed and making things as bad for me as possible. This nightmare grows worse. Do not ever rent from this facility if you can about it. If you would like more detailed information I will happily provide it privately to potential new renters only via email.

Robert Sandy

7 months ago
My experience has been terrible. The male staff and management members are rude, actually mean, homophobic, and they are bullies. The female staff members have all been extremely kind and professional. So many crazy things have happened, but until I leave this facility I do not feel physically safe to document them publicly. The worst Injustice, however, is that I just learned that my monthly autopay was never processed and that my payment is now 15 days late and $60; more than it was. This is ridiculous. I have been hospitalized for nine days and had assumed the payment had been processed. I have no doubt certain staff members had something to do with this. My payment account has had sufficient funds for payment this entire time. I can't even call to complain because I will be treated with such disrespect that it would serve no purpose.i realize now that by ensuring my payment was not made on time now lose the $20 monthly promotional discount I received during my sign up. It's all about greed and making things as bad for me as possible. This nightmare grows worse. Do not ever rent from this facility if you can about it. If you would like more detailed information I will happily provide it privately to potential new renters only via email.

Kirill Manufta

4 weeks ago
Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. Often security system failure - cant get into the building if office closed. But the gates to the lot are almost always open. No trash/garbage bins. Poorly trained and not really professional staff. Yes, they are smiling but won't help you with any issues. Instead they are trained well to lie to the customer and make money on their excessive charges. The only good thing about this outdated and dirty place, is its location. Would not recommend to anyone. Do not support poor service with your money!

Kirill Manufta

6 days ago
Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. Often security system failure - cant get into the building if office closed. But the gates to the lot are almost always open. No trash/garbage bins. Poorly trained and not really professional staff. Yes, they are smiling but won't help you with any issues. Instead they are trained well to lie to the customer and make money on their excessive charges. The only good thing about this outdated and dirty place, is its location. Would not recommend to anyone. Do not support poor service with your money! UPD. The district manager contacted me about the review. Promised to refund the unfair fees, but probably forgot.
See all Reviews

Nicholas G.

2 years ago
The staff here is very friendly and helpful. The location is absolutely central in Chicago, so it's easy to get to from the loop or surrounding...
See all 15 Reviews

Storage Facility Amenities7 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat

Storage in Chicago, IL