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StorageMart

1015 North Halsted Street, Chicago, IL, 60642

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUN12pm - 4pm
Gate Hours Now Open
  • Daily7am - 7pm

Storage Customer Reviews

Matt Maschek

1 year ago
Great place to store. Cool historical building.

Antonia Asimis

1 year ago
Helpful staff, convenient location and fair pricing. Its a very big facility and you are able to access 24hrs, very nice.

Brian Peterson

1 year ago
Been using this storage for my construction company for about 5 years now. Everything you want from a storage. Its clean and 24 hour access. Need no more

yadira pabon

2 years ago
I had the pleasure of being serviced by Joey he is very thorough and made the process simple. Great customer service and was knowledgeable about the facility. Good Job!

Andy Watson

2 years ago
Very easy and professional.

IsiTovar06

2 years ago
I like the customer service Emily gave me.

Travis Laukhuf

2 years ago
Joey was very accommodating to our needs and very flexible to what we needed.

Lisa Green

2 years ago
The staff was great, they where very helpful and professional.. Thanks Joey and the rest of the team

Ashley Miller

3 years ago
Dropped my car keys down the elevator shaft with a car load full of stuff & baby in tow! I cannot thank the staff here enough for their quick problem solving. Totally saved the day! My company has had a large unit here for years & the employees are always friendly & quick to help. Definitely recommended!

Adrianna Czyzewski

3 years ago
I have had storage units in many places, but this one is by far the BEST! Joey and his staff always go above and beyond to make my life easier with anything I need help with. It's a great location, 24/7 access, and very clean.

Alexandria Breuer

2 years ago
Thank you Storage Mart! Easy to use, friendly staff, clean storage units!

Alex Goykhman

2 years ago
Best storage spot for small business. Great helpful staff.

Terry Flowers

3 years ago
Great service and good units.

Milan Milojevic

2 years ago
Love this storage place the people are nice and very helpful. The facility is clean and easy to access they also have 24 Hr access !

Michael Mattick

3 years ago
Great Location, great value, great staff and a well run facility. Highly recommend.

Igor Mekhtiev

2 years ago
Great, clean, nice storage.

Dennis Tom

3 years ago
The prices were much cheaper than some of the other storage facilities in the river north area (by as much as half). All the staff that work there, including the assistant manager Benny, were extremely kind and helpful.

Patrick Liapes

1 year ago
Really wonderful facility. The staff is incredibly helpful and accommodating. Michelle was enormously helpful when showing me units that I was interested in; and wasn't overbearing in trying to get a sale. She was professional and courteous throughout the entire process, and seemed to be genuinely interested in trying to help.

Jennifer Spadaccia

1 year ago
Very helpful and friendly staff! The facility is very clean. We enjoyed the complimentary ice water, coffee, and jolly ranchers also.

Tania Campos

1 year ago
Quick + easy storage. Great location - right in the middle of the city.

Chapo Yomomma

1 year ago
Great space, very clean and easy to access units

Regina Arendt

9 months ago
Could not have been better. The unit was clean and the paperwork was painless. They were efficient and concise. A true pleasure.

Lisa Pinc

5 months ago
Nice and clean there's good service and elevators it's a metal elevator decent price you can purchase a lock inside or you can choose to buy one and bring it

Anthony Smith

4 months ago
Clean and nice service.

Jesus Campos

2 months ago
Walked in over the weekend to purchase some packing items, and the staff was really great, very welcoming.

PJ McGuire

2 months ago
Michi and RD are incredibly helpful and super professional. She showed me multiple units to make sure I picked the perfect size and layout for my small business. With their help, what would have been a stressful move was easy.

Carlos Hernandez

1 month ago
Joey, RD and Michi were fantastic in their services. The place is very clean and secure. If I ever get back to Chicago Ill definitely use them.

ryan riedel

1 month ago
Michi, RD, Brittney, and Joey are the absolute best. So helpful, so kind to me and my family whenever we come by, and we come by often. I would highly suggest that anyone looking for storage space come here -- great staff, great access, great location. Especially the staff!

chiara tonoli

1 month ago
We just rented a space, had a little problem and Joey found immeditely a solution for us. Great Customer Service!!!!!

Patricia Woods

1 month ago
Been with the company over twenty years. Clean, safe,secure place. I highly recommend them. My family uses them also throughout the years.

Maria Cardenas

4 weeks ago
The staff here know the meaning of customer service. They made the mundane task of renting a storage unit easy and enjoyable. Thanks, Michi! (Also, this facility may be an older building, but it is CLEAN!)

Chicago Events

3 years ago
My company has been renting a large unit from Storage Mart for 3 years. The team at StorageMart is always friendly, polite, and willing to help. We receive a number of boxes and the team there always moves the boxes safely into our unit. We've also had pallets and other large items delivered and they are always willing to help receive the delivery and the items safely up to our unit. I also have to leave a box or bag in the office for someone on my staff to pick up and they are gracious enough to allow me to that as well. They have rollings carts in their office that make unloading/loading my car helpful. I also think the building is well lit and safe (I visit after office hours quite a bit). The only drawback in the building is that the elevators can be tricky. If the doors aren't all the way closed, the elevator won't move when called. A lot of of times this is the fault of other tenants in the building not pulling the doors down behind them. I'm not sure how StorageMart could fix this without taking the elevators out of commission and I'm sure the cost would be astronomical (and likely the costs would be felt to some extent in unit rentals). Overall, our 3 years at StorageMart has been positive and we have no plans to move.

Donald Smyth

1 month ago
Have stored at many facilities in Chicago over my 20 years, and have been with this Storage Mart for some 4 years now due to it's great centralized location, access, cleanliness, price, & helpful employees. Recently needed to upgrade to a larger unit (for all my growing clutter!), and manager Joey made the transition smooth & painless, employee Michi ensured I found the right type of unit I needed, at the right price-point, & close to the needed big elevator. Now speaking of which - this is my only negative about SM & why I can't give 5 stars - the 2-door elevator system that other ppl never care to close, which leaves me trapped on the 7th floor, or having to climb 7 floors to find where the elevator doors have been left open, and/or is stuck, is my biggest frustration. Please implement an open door noise sensor so ppl are forced to close both elevator doors, and SM will rock. Oh, and a drink/water vending machine would be great too - I get thirsty after climbing up & down 7 floors, sometimes multiple times/visit. thanks.

Scott Kahle

3 years ago
The location is ideal with my home just up the street, but be sure and arrange for after hours access if you expect to get into your unit outside standard business hours

Johnny Slaby

1 year ago
The employees are nice

JeeJog Van Hoffa

1 year ago
Access is only 7am to 7pm, the only way to get around this is to call the office, which closes at different times on different days. This is very inconvenient for someone who works a 9-5 type of schedule. Other than that, it's a secure storage facility

Kirill Manufta

11 months ago
Good overall, but: during the rush hours, very hard to make left turn from the storage to Halsted. Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. No trash cans. The gates always open, however, surprisingly safe place. Like it overall.

Robert Sandy

10 months ago
My experience has been terrible. The male staff and management members are rude, actually mean, homophobic, and they are bullies. The female staff members have all been extremely kind and professional. So many crazy things have happened, but until I leave this facility I do not feel physically safe to document them publicly. The worst Injustice, however, is that I just learned that my monthly autopay was never processed and that my payment is now 15 days late and $60; more than it was. This is ridiculous. I have been hospitalized for nine days and had assumed the payment had been processed. I have no doubt certain staff members had something to do with this. My payment account has had sufficient funds for payment this entire time. I can't even call to complain because I will be treated with such disrespect that it would serve no purpose.i realize now that by ensuring my payment was not made on time now lose the $20 monthly promotional discount I received during my sign up. It's all about greed and making things as bad for me as possible. This nightmare grows worse. Do not ever rent from this facility if you can about it. If you would like more detailed information I will happily provide it privately to potential new renters only via email.

Robert Sandy

10 months ago
My experience has been terrible. The male staff and management members are rude, actually mean, homophobic, and they are bullies. The female staff members have all been extremely kind and professional. So many crazy things have happened, but until I leave this facility I do not feel physically safe to document them publicly. The worst Injustice, however, is that I just learned that my monthly autopay was never processed and that my payment is now 15 days late and $60; more than it was. This is ridiculous. I have been hospitalized for nine days and had assumed the payment had been processed. I have no doubt certain staff members had something to do with this. My payment account has had sufficient funds for payment this entire time. I can't even call to complain because I will be treated with such disrespect that it would serve no purpose.i realize now that by ensuring my payment was not made on time now lose the $20 monthly promotional discount I received during my sign up. It's all about greed and making things as bad for me as possible. This nightmare grows worse. Do not ever rent from this facility if you can about it. If you would like more detailed information I will happily provide it privately to potential new renters only via email.

Kirill Manufta

3 months ago
Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. Often security system failure - cant get into the building if office closed. But the gates to the lot are almost always open. No trash/garbage bins. Poorly trained and not really professional staff. Yes, they are smiling but won't help you with any issues. Instead they are trained well to lie to the customer and make money on their excessive charges. The only good thing about this outdated and dirty place, is its location. Would not recommend to anyone. Do not support poor service with your money!

Kirill Manufta

3 months ago
Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. Often security system failure - cant get into the building if office closed. But the gates to the lot are almost always open. No trash/garbage bins. Poorly trained and not really professional staff. Yes, they are smiling but won't help you with any issues. Instead they are trained well to lie to the customer and make money on their excessive charges. The only good thing about this outdated and dirty place, is its location. Would not recommend to anyone. Do not support poor service with your money! UPD. The district manager contacted me about the review. Promised to refund the unfair fees, but probably forgot.
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Nicholas G.

2 years ago
The staff here is very friendly and helpful. The location is absolutely central in Chicago, so it's easy to get to from the loop or surrounding...

Wesley C.

3 years ago
Friendly and helpful staff. Getting started was cake. They even sell moving supplies (however boxes, etc. are cheaper at Uhaul) Overall, probably the...

Rosie E.

7 months ago
Me and my company, Mosaic Sales Solutions, have had the privilege of using 6+ units over the course of the past few years at Storage Mart on Halsted in...

Brooke M.

3 months ago
Great staff! They explain everything clearly, are good at following up, very friendly and helpful. Easy parking. They have made my not-so-fun work project...

Ken H.

2 months ago
This is the first time I've used a storage facility and didn't know what to expect. I couldn't have been more pleased with the service RD provided in...

Jake T.

1 year ago
Great Facility! Manager and staff are helpful in explaining the process, the area and facility are very safe and well lit. The only reason why this review...

Charlie H.

2 years ago
While I've generally liked the facility and the location, they simply do not have enough carts. There are only four in the entire 7-story facility....
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Storage Facility Amenities7 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat

Storage in Chicago, IL