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3100 North Mannheim, Franklin Park, IL, 60131

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUN12pm - 4pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Arty mew

1 year ago
Friendly staff. They let you use dollys to move your stuff and it made everything easier.


2 years ago
Great facility. Clean, safe, excellent customer service. We have a son in college and we store his belongings from his dorm. This is our third summer using Storage Mart. Storage Mart's price was cheaper than the other places we looked at. Referred many of the my son's college friends that needed storage over the summer. Had zero problems. Easy paperwork.

Martin Essenburg

2 years ago
When we moved overseas a few years ago, we needed a unit to store a number of our things. We were impressed with the StorageMart concept, particularly with the wide range of different sized climate controlled units that were available, the security of the building, and the convenience to O'Hare airport. We also found the price to be very competitive and the people we interacted with were friendly. When we moved back to the US, we still needed a storage unit, but did not require a unit as big as the one we had. The StorageMart manager was most helpful and proactive, working with us to find a smaller unit that would be acceptable for size and price. Our belongings were dust-free and in the condition we left them.

Kimmie Koz

2 years ago
I moved from public storage to storage mart and have been SATISFIED with storage mart for years. They offered better pricing, very clean, climate controlled, very friendly staff. Always answered all my questions. They always take the time out to help determine which storage unit would be the best fit for me. I would recommend this place to anyone looking for a storage unit.

Joe Montalbano

2 years ago
I did a fairly extensive search and Storage Mart had the best combination of price, quality facility, and excellent service. I've not been disappointed since I moved some things in about 1.5 years ago.

William Loster

1 year ago
Clean and friendly.

don kon

9 months ago

Jamilex Barreto

7 months ago
Rafael Was Very Helpful & He Provided Very Good Customer Service

adrian treyo

7 months ago
Rafael was amazing in helping me pick a perfect size unit , the process was so easy and understandable. I would highly recommend anyone to come to him for help. Very great customer service.

Rakhitha Basnayake

8 months ago
Very friendly customer service. Climate controlled units are the best. Well maintain units. I want to give thumbs-up for the management, they take care of all your concern and provide much help as you needed.

Jon Niewinski

7 months ago
Rafael was a huge help, very friendly and polite. Recommend this place very much

Omar White

8 months ago
Rafael and lora were awesome they really helped me the customer service eas great and the stroage was clean and nice so I.thank.them for.they help

Joseph Parylak

1 month ago
The staff is so friendly and accomodating. I would definitely recommend this place to anyone that needs storage!

adam rose

2 years ago
Clean place to hide things

Marko Polo

10 months ago
Don't go there they keep raising your rent you're looking at a 10 by 15 for $249 after a Year's renting instead of keeping you as a good customer to push you out the door or take your s*** in they always raise you during the winter so you can't move right away call it Lookout on this place four years customer and it's terrible.. You're fighting with the people cuz you park in front of your door or somebody's fighting with you because you're blocking their door always raise rent on the tents

Sofia Krait

3 months ago
Was totalling mislead here- I called to rent a storage unit and was told the price is " 55.99 for a small one " but we will give you a discount of $35 which was totally a bs game. then the woman over the phone claims I have to have insurance for $11 each month, I explained that i did not want insurance so she said fine/ She signed me up, took a deposit and asked me to go in to pick up keys. When I showed up at the storage place, I was told to pay 45$ and that insurance was not an option it is instead a MUST. the older lady manager who was there altho was helpful, she got on the phone laughing with whoever signed me up since their lil stupid game " to tell people what they want to hear in order to go in'" WORKED ON ME. Clearly wasted my day! and had no choice since they wasted my whole day, I had 2 cars full and so I had to pay extra in order to get it done. She lied to me over the phone and instead of apologizing they laughed straight to my face. Do not rent here


6 days ago
Staff is a joke. They always seem to disappear and are never to be found. I gave the lady my driver license to borrow a moving cart and 10 minutes later she's gone with a sign saying will return in half hour which caused me to be late for work. Which I need my license for considering I'm a tow truck driver. When she finally had returned she was with another employee who claimed to be the manager only when I started complaining. He told me they where showing a unit which was a lie considering I went looking all over the property and found not one person anywhere and why does it take 2 employees to show one unit anyways. I call bull. Trying to get a number to reach someone off the website was a waste because it's all animated. There should be someone in the office when taking people's form of identification that need to be returned. All the "manager" could say was we will try to be better. That's all you ever hear when you bring anything to their attention. I've complained multiple times about carts being broken, lights in facility repeatedly failing, that the 3rd floor never gets cleaned only the 1st floor ever does, elevators not up to code and unsafe which i was told they aren't up to code because the phone doesn't work in it, and about other tenants blaring music which can be heard through whole building and even outside. Even though I've mentioned all these things to employees nothing ever gets done. Corporate needs to step in and take charge of these employees before they completely ruin this location all together. I will be changing to another storage company if things can't be turned around.
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Dave R.

2 years ago
I had a problem accessing the site, but once the local manage,net was aware of it, they were very helpful in resolving the issue.
See all 3 Reviews

Storage Facility Amenities7 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access
  • RV, Car, Boat