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9821 Douglas Ave, Urbandale, IA, 50322

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 5pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Mere Majors

2 years ago
Great secure place and awesome customer service. Kortni was fantastic and very helpful. Everything my family needed to transition our move. Highly recommend this location and company!

Faith Shively

2 years ago
I HIGHLY recommend Storage Mart, especially this particular location. The staff member Kortni who helped me was super friendly and very helpful. My unit was clean and spacious enough for all my storage needs and priced fair compared to other storage companies in the area. Kortni was extra helpful in helping me find the perfect sized storage unit for my needs. I felt safe at the facility even after hours. Great Storage Mart location!! I will definitely rent from them again in the future!

Scott Spehar

1 year ago
Loved this location and the staff was incredibly friendly and helpful. Ashley in particular was very helpful and she followed up within one day of me cleaning out my storage unit to make sure everything was ok. They obviously watch the facility closely and check up quickly if anything appears out of the ordinary. Highly recommend this location!

Edward Ngugi

1 year ago
Ashley was wonderful. She helped me save alot of money by informing me of the one month free deal they had. She also helped me choose the right storage with easy access. Professional, friendly, and helpful. Great experience.

My Karma

1 year ago
The costumer service was outstanding. All questions were answered. They also went out of their they to help out.

William Deskin

2 years ago
We needed to move to a larger storage unit. The people working for StorageMart especially Courtney were more than helpful in taking care of this situation for us. She kept in contact with us throughout the move to see if there was anything else they could do to help. I would highly recommend StorageMart to help with your storage needs.

Raven Skinner

2 years ago
Deborah was amazing! She was able to suggest several units that would suit my needs, and last minute. The units were clean, well lit, and it felt like a safe place to store my belongings. Thank you Deborah and storage mart!

Dragonhunter 12246

3 weeks ago
Facility was extremely clean. Tara, was friendly and very accommodating. Flexible and explained the contract with me. Would recommend this storagemart to anyone.

DeeDee Schumacher

2 years ago
Since this storage facility has changed to Storage Mart things seem to be running much smoother. I haven't experienced the same billing problems that I have in the past. I would recommend this storage facility.

Scott Fisher

9 months ago
Nice facilities but rude staff. I felt very unwelcome when I stopped in.

Dwight Thomas

1 year ago
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Jeremy F.

9 months ago
A while back I had a chaotic move. My house closing got pushed back multiple times, and I was unable to extend my my lease at my apt, I ended up finding a...

Storage Facility Amenities3 Amenities

  • Climate Control
  • Online Bill Pay
  • 24 Hour Cameras