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125 S 13th St, West Des Moines, IA, 50265

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 5pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Jeff Neumann

1 year ago
Very clean units, competitively priced and helpful staff. Easy access from anywhere in West Des Moines. The manager was very pleasant and helped me by offering a credit to my account when I closed out - wasn't necessary at all, but was greatly appreciated. i would definitely recommend this location to others.

DW Golay

2 years ago
I was able to rent the unit online. When I went to take possession of the unit at their location in West Des Moines, Iowa the manager took me to look at the unit to make sure it was what I needed before we finalized the agreement. They also sold the different packing & storage accessories like boxes, tape blankets & locks at reasonable prices. So I didn't have to go shopping for supplies. Monthly billing has been easy too. All electronic, quick & precise. Great experience so far. 3 months & still going.

Nathaniel Obinwa

1 year ago
Just nice ppl and good service

Richard Crandall

2 years ago
i have had a unit here for 3 years. I am extremely satisfied. The office staff are friendly and helpful.Security is top notch and the grounds are well kept both summer and winter. 24 hour access is very helpful as I cannot always get there during business hours.

Jim Leggott

3 years ago
Staff very friendly and helpful. Answered all questions and gave very good suggestions.

S.H. Brown

3 years ago
I have had a storage space here for many years. I have always found the facilities clean, snow plowed, and gates in working order. The office staff is very efficient and friendly. A well run business.

Katie Smuck

3 years ago
I have been with StorageMart for about 6 months and so far have had a great experience. The staff are very friendly and helpful. The unit was clean and in good condition. It is a little expensive, but competitive to other companies in my area.

Brandon Tiffany

2 years ago
Friendly and knowledgeable staff. Able to satisfy all of my storage needs with easy access to my unit. Would definitely recommend over other storage companies.

Michael Christl

1 year ago
Wonderful service from the young lady from San Diego - she knew every detail and procedure necessary for my company (headquartered out of state) to rent a unit at their location. Wish more employees at any number of businesses were more like her. Definitely recommend this facility - clean, secure, central location with helpful and knowledgeable staff.

Jassey Thomas

1 year ago
I worked with Aschlei and she provided such an excellent experience. It was my first time storing with this company. She was through with the lease and made sure I understood everything and answered all my questions! It was a quick and easy process and I attribute such great customer service to her. Thanks again Storagemart, please continue to have great associates like Aschlei in the company!

Paul Vanderburgh

1 year ago
I rented two large storage units today being assisted by the branch manager, Aschlei. She presented a most positive, courteous and helpful customer service experience. I intend to be a Storage Mart customer for a long while.

Travis Larsen

1 year ago
The management at this facility is excellent! They are very attentive to any needs and are great to work with!

Sheri Burke

1 year ago
Excellent Service! i was able to pick the right unit and location for me by phone. The units are easy to get to, competitively priced, and secure.

Tiger Hobbes

1 year ago
Friendly service staff. Great rates. Clean, easily accessible storage units. I travel frequently and use storage services regularly; this location is one of the better facilities I've used in the area.


5 months ago
This place is one place I will recommend to anyone. Words can't explain enough about how i appreciate the staff there mainly (Ashley) but the others were awesome as well..When i went threw financial trouble, surgery, trap out of town and all, they wasn't just another money hunger business, they made my problems theirs and work with me. Thanks can't be enough!! Love you guys!

Rhonda McCoy

4 months ago
Excellent service provided at Storage Mart in West Des Moines. I am super impressed with how friendly and professional Aschlei is.....

Angela Rose Marie Nemmers

1 month ago
Ashley and Diane, very accommodating, understanding, and lessening of my personal stress level on moving day. Storage Mart employees at 3 different stores in Des Moines area synchronized my move on Wednesday. VERY pleased and grateful. Prices are splendid also. Move in SPECIAL going on currently

Angela R. Nemmers

4 weeks ago
3 managers assisted in my booking and securing unit that best suited my needs and location of unit if reserving unit for yourself, let the managers know you were referred by Angie Nemmers -google map guide/reviewer thanks

Amber Ford

2 years ago
I was with Budget Storage for years and always had good service. I was not sure of the take over, but so far so good. I feel that the prices are much higher and the services aren't all that different. The staff are very friendly and the facility is always clea!n. I can't ask for much more than that

Amanda Wittmaack

3 years ago
StorageMart is convenient, as well as secure. I've been storing items there for about a year now, and haven't had any issues. They may not answer the phone when you call, but if they don't, they get back to you quickly. They are very helpful - and I would recommend using StorageMart!

Anthony Samuelson

3 years ago
I have had a storage unit at StorageMart for a bout a year now. The ability to access the unit at any time is something that not all storage companies allow. The ease of access and the cleanliness of the facility led us to StorageMart and we are very happy with the unit and the facility.
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Storage Facility Amenities3 Amenities

  • 24 Hour Cameras
  • Climate Control
  • Online Bill Pay