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StorageMart

24200 W 43rd St, Shawnee, KS 66226

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 3:30pm
  • SUNClosed

Storage Customer Reviews

Stephanie Ross

2 years ago
The customer service at this location is exceptional! Ryan is always helpful, nice and professional.

Brandon Hill

3 years ago
Ryan was very informative and knowing that I was in the middle of a work day he got things working very fast I recommend this place to anyone needing a place to store or needing moving supplies They Are The Best

Alarmn2551

3 years ago
When StorageMart bought the facility they asked me if I had any issues I would like to see resolved. One issue I had was lighting, it was not as well lit as I would have preferred. They installed lights, alot of lights, along with their cctv system. I feel that my stuff is secure. Ryan in the office is very friendly and knowledgeable about their property and services. Would definitely recommend to my friends.

Alan Rust

1 year ago
Excellent experience! Clean and easy and efficient! The Manager Javier is a perfect first impression. You can tell he loves the company! Highly recommend!

Cassidy Kearney

1 year ago
This was a wonderful experience. We even forgot to cancel our unit after we had moved out and they had already taken care of it when they noticed it was vacant. The manager was always very kind and even offered to meet us on off hours if we needed.truly a good business.

James Arnold

2 years ago
My complaint is about the central call center, not the Shawnee location. I specifically asked if there was room to get an 18 wheeler, full size semi directly to the unit. I was told yes. Then the agent went into a long speech about how she has family in the trucking industry, so she knows what we have to deal with out here. Yet when I arrived at the facility, there was NOT enough space to get to the unit I had reserved. However, the young man working in the office at the Shawnee location was very apologetic and friendly, but he did not have the authority to alter rates to compensate for the call center error. That being said, I have been in contact with a manager. The problem has been fully resolved. I definitely recommend StorageMart. But I suggest confirming in person and on location before taking information from the call center at face value. The location staff and area manager for this location are spectacular!

T. Hawkeye Mitchell

2 years ago
Nick and Herman were great! Love the atmosphere and I get good deals. Thanks for the help guys!

Christopher Brown

3 years ago
This is a great location. The units were very clean and the grounds are well lit at night. The manager Ryan is very attentive and goes the extra mile to provide quality service. I would highly recommend this location if you live or work nearby.

TJ Fitzgerald

10 months ago
Javier has been very helpful and proactive in working with us to meet our current storage needs. It was refreshing to have experienced good customer service in a time where that can be scarce.

Fuzzy Meyer

9 months ago
Great customer service & excellent check in process. I did not need to enter physical location for any paperwork whatsoever. Easy, fast & the unit was spotless clean.

Tess Aurora Jenkins

9 months ago
Extremely polite and helpful staff.

Priscilla Williams

6 months ago
Love the customer service from this place!! We were not only given a great deal, but we were also helped out in a time of need. I will never use another storage facility, and we use them often due to many military moves. Thank you Storagemart for putting customers first, and not just caring about a profit. I hate that I can't remember the gentleman's name behind the counter at the 43rd St location in Shawnee, KS, but he far exceeded my expectations.

Priscilla Williams

5 months ago
The customer service provided to us was exceptional! I can't thank Javier enough for the wonderful experience, and for proving to us that there still are companies out there that mean it when they say the customer comes first.

Ronald Edwards

4 months ago
The manager of the facility is the best guy can get to run that storage unit high quality good service like a very nice place to store my RV but security cameras is nice and you couldn't found a better place unit 1627

Rachel Anderson

5 months ago
Walk into positive fast response customer service. The units are clean as well as the property, also security, safety, and trustworthy company to use.

Adam Langhofer

1 year ago
Male employee couldn't have cared less about helping people. Too busy squawking on his cell phone with his girlfriend. Poor service.

Alarmn3

1 year ago
Had been doing business here for years. They would run my card every month and send me my statement without my involvement. This summer they forgot one month. I didn't find out til they sent me a late notice and a bunch of fees and jacked up my rate. While they admitted they forgot they would not credit me back the fees. Dirty dirty business practice. There customer service has really gone down since Ryan left. I moved to Store Here on Meadow View dr. They treat people with respect.
See all Reviews

Priscilla W.

5 months ago
The customer service provided to us was exceptional! I can't thank Javier enough for the wonderful experience, and for proving to us that there still are...

Patty S.

3 weeks ago
This is a great place to store your things. The management is very helpful and the units are clean and dry and secure.

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental