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4000 South Providence Road, Columbia, MO, 65203

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 2pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Merle Cook

10 months ago
We have rented units before from Nina and were very pleased with the entire operation. This time was no different. They are very professional, yet friendly and proficient in their dealings. We are moving out of state - otherwise we would continue renting from them. I will recommend Nina and Storage Mart anytime I can.

Abby Smith

1 year ago
StorageMart was great!! Loved their help and flexibility! Thank you Nina Pemberton :) As a female I felt safe being there alone because everything was well lit and there were cameras everywhere. The facilities were wonderful. I wasn't nervous about leaving my belongings there in the climate controlled unit. Everything was clean and well taken care of! Great place :)

Michelle Stadler

1 year ago
Nina, and all Storage Mart employees, have been so helpful in my personal storage needs, and house director needs, and so into customer service. "A plus" one. I have been with them for three (3) years and always nice, friendly and smiles with assistance. Last minute, or a few months ahead, well, usually last minute help in my job. Always there and always with a smile. I could not be happier and thankful! They have made my storage needs safe, secure and welcomed. Thank you!

Carolyn Magnuson

11 months ago
WOW! Nina Pemberton is the greatest! I rented my 3rd unit today; I couldn't be more pleased with the efficiency & helpfulness of Nina! Love StorageMart!

Tena Head

11 months ago
Storage Mart is by far the cleanest and safest facility in CoMO. Nina, the property manager, is a delight to work with. It's also very nice to have a facility that you feel secure to visit anytime day or night!

Sharon Ford

11 months ago
Nina was so helpful with all of the arrangements at check in and out. Made it easy for us! Unit was very clean! Super experience for us! Thanks...

Richard Blankenship

1 year ago
Unbelievable service. Nina is your greatest asset. Beautiful facility, clean organized and efficient. A+

tra michael lancaster

1 year ago
Good customer service. Very friendly and really good rates. Very happy with the overall service.

Julie Smith

1 year ago
Great customer service from Nina. Nice, clean units. Highly recommend.

Andrew Moser

1 year ago
great customer service!! Easy to reserve and initial set-up!! Friendly staff and detailed in the process.

Donald Fitzpatrick

11 months ago
The StorageMart experience started and ended with excellent customer service; the facilities were well maintained, secure and accessible; and administration of the account was very easy throughout.

Phillip Rohde

1 year ago
Great service! Fast, convenient. Nina Pemberton is fantastic, an awesome resource!

Noname Noname

10 months ago
Incredible service and attitude even though she was ill. Excellent customer service . Highly recommend this facility. Thank you Nina Pemberton.

Ursula Smith

1 year ago
Clean, helpful and friendly. I was very impressed by how clean and safe the facility is. Also the staff went above and beyond to help us. I will definitely use them again!

Brent Larson

11 months ago
Great please to keep my belongings secure. Nina is always very helpful and friendly.

Spencer Salmons

10 months ago
Great service. The area is gated and best of all located on the safe side of Columbia. Nina is a great listener as well and will find what best suits your needs.

Don Schartman

11 months ago
Nina was super nice and helped me get in and out. I would highly recommend.

Bill Roe

11 months ago
Nina at Storage Mart is so helpful. We stored our furniture and household items while preparing for a move.

Cub Pack Sixty

10 months ago
Renting for Cub Scouts, thanks for flexibility with when we rent and allowing time for us to make a decision!

Destiny Ingram

1 year ago
Good customer service. Extremely friendly and nice.

Jessica Nicole

11 months ago
We really appreciated all the help Nina provided us. She was friendly and welcoming, and we will be renting units here again!

Robert Zufall

11 months ago
It was very easy to get started with our storage unit.

Alexis Endsley

10 months ago
Nina and her trainee Damon gave wonderful service and advice! Extremely nice and helpful!

Flaj Mett

10 months ago
They were awesome people!! Nina pemberton and Damon are great people!

Judi Bloss

10 months ago
How fun wonderful and helpful Nina is. Would recommend this place to anyone

Kurt Otto

11 months ago
This place is awesome! Clean, quick and easy. Thanks Nina!!!

javier landeros

1 year ago
Nina Page was amazing on helping us at the last minute getting a storage for an incredible price. Definitely the place to store your material. Amazing staff.

Tracy Barth

1 year ago
Check-in was easy, storage unit clean. Great value for the money.

Steven Lincoln

10 months ago
Great service. Fast and very helpful. Highly recommend using this place to store your goods.

summer farmer

9 months ago
Nina was wonderful to work with. Professional, nice and fun! StorageMart is lucky to have her. Nice clean atmosphere.

Susan Hazelwood

9 months ago
Nina was efficient and helpful. Prices are high but in a college town with so many students renting units the law of supply and demand takes over. Facility is clean and in a seemingly safe area.

Emily Brehe

9 months ago
Nina Pemberton and her staff were excellent! She was able to squeeze me in at the last minute. Great help!

Deb Cacek

9 months ago
Very helpful staff. Nina was friendly and had everything I needed ready go for my rental. I appreciate all the help!

Nina Ruhe

9 months ago
Nina is phenomenal! She has great service and really takes care of the customers to make sure they have everything they need. She also makes everything very easy to understand, which, for a college student, was just perfect!

Lindsey Adams

8 months ago
Nina was great! Needed a storage unit last minute and she was incredibly accommodating. Definitely a great location and company.

Victoria Gilpin

8 months ago
Nina is friendly and efficient in processing the paperwork to rent a storage space. She knows the business! She artfully helps the new customer and makes them feel as if their business is truly appreciated.

Mark Alexiou

8 months ago
Cannot thank Nina enough for all of the help she gave us in getting our storage unit squared away. Incredibly friendly and a oleasure to work with. Five stars across the board!


8 months ago
Nina is the best!!! I live in California and my daughter goes to Mizzou and needs a storage unit every year. Being so far away Nina always makes sure she takes care of my daughters storage needs. Nina is so helpful and always courteous. Highly recommend Nina at storage mart.

Peggy Ford

7 months ago
I have used Storage Marts in three other cities and am very impressed with this property and the management of Nina. She helped me make decisions regarding renting a second unit to make sure I had adequate space for my antique furniture. I would highly recommend this property to anyone. Thank you.

John Higgins

7 months ago
Nina was great and our unit was incredibly clean and ready to go! Highly recommend Storage Mart on Providence.

Katie Roberts

7 months ago
Nina was very helpful and nice. Would recommend using storage mart. I have been using it for years.

Robert Hoskins

7 months ago
This place is great! Nina Pemberton was very helpful! We were checked in real fast!

Jess R.

7 months ago
Nina Pemberton was great and personable. She got us in real quick and made sure we knew everything we needed to know.

Marco Pantoja

6 months ago
Easy and very friendly. Everyone I worked with in the process of setting up my storage unit was professional and personable. They answered all questions clearly and made the entire process very enjoyable.

Vera Goslin

7 months ago
Nina Pemberton was a great helper on getting me my storage unit. I am thankful for her assistance.

Courteney Pettigrew

6 months ago
Damon was very helpful in helping us find the perfect place to store our things for the summer! Would highly recommend!

Meghan King

6 months ago
Damon was so helpful and made this process so easy! Thanks for helping us find something that worked perfect for us!

Jordan Young

6 months ago
Damon was such a great help and definitely gave us some laughs. Very impressed with the cleanliness of the 5x10 unit I am renting. 10/10 would recommend!

Amira Khader

6 months ago
Phenomenal service. The guy who rented us the storage room was Damon and he was with us every step of the way! Very helpful and will definitely recommend this place!

Lori King

6 months ago
Damon was polite, friendly and very helpful. Appreciate that more these days as it's not he norm In Society these days!

Symonne Sparks

6 months ago
Ever heard of someone saying they love a StorageMart? Well, I do! Damon was so so SO very helpful. This place is always full (which is a good thing), but I was waitlisted. Within minutes of clearing out a unit, Damon gave me a call. We were able to get it processed in no time at all, and I went in yesterday to get everything squared away. Even when Damon was headed out, he came to help me open my unit because I was having trouble. Huge thanks to Damon and the S Providence StorageMart! :)

Kim Wuest

4 months ago
Damon made everything fast & easy service. They also have plenty of supplies for safe keeping your items.

sam gunn

3 months ago
Storage Mart is so great! Nina helped me out so much and will defiantly come back for more business in the future!

Scott MacPherson

3 months ago
Very helpful! Nina was super nice. Really appreciate the help.

Harry Gremore

2 months ago
I was very pleased with the customer service. Nina is truly an asset to the firm.

Christa Schumann

1 month ago
Nina made my move-in headaches go away! She was very efficient with the paperwork and with suggesting a reputable moving company to help me move the large pieces. I highly recommend this facility. *****

Blake Moutray

1 month ago
Great place! Totally will recommend to others! Nina

Daniel Garabrandt

3 weeks ago
Nina was helpful and kind. The experience was painless and smooth.

Amberly Roberts

2 weeks ago
Very friendly service. Would definitely recommend.

Tyrus Sipp

5 days ago
Nina did a great job setting us up and giving us all the details we needed


4 days ago
Nina helped me out a ton. Made every step SUPER easy. Immediate response he day after I applied. Originally had the wrong type of unit selected but she got me exactly what I wanted. GREAT place, heavily recommend.


6 months ago
Damon was very helpful. Great customer service. Only complaint is you're billed at the start of the month and prorated for missed days, so if you need it from the middle of one month to another you'll have to pay for two months.

Chris Battle

6 months ago
Came here to get a storage unit. Was showed a couple and chose the 10 by 25 unit. The unit had a crack in the floor that leaked water. I was fine with that. The guy, Damon was really cool. Only left off a star because the website said first month free but they wouldn't honor that since there weren't that many units available. Overall happy with my visit. Would come again!

Luke Freund

4 months ago
People are forced to leave 5 star reviews or the price goes up. She literally makes you leave 5 stars before checkout. Great experience though.

Michael O'Donahue

5 months ago
I reserved a storage unit online for $69.99 a month with the first month's rent free. When I arrived at the facility to sign the rental agreement, the manager acknowledged that the website had reserved me a unit at the $69.99 rate but she wasn't able to process it through her computer. I ended up paying $85.00 a month without a free month's rent. I signed all the disclosures on the rental agreement and the manager pointed out (and asked me to initial) that I was covered by their insurance coverage for $2,000 worth of damage - but she did not mention either I needed to provide proof of my own insurance coverage or the facility would charge me an extra $15.00 a month for a policy. I did not find out I had been enrolled for a policy and was being charged until my first invoice arrived. I could have spent the time reading the four page agreement (with microscopic contract print) but I did not so that is my fault. I have rented storage units before and have no problem providing proof of insurance - it's a reasonable request for the facility to make. I just would have appreciated having it pointed out at the time I signed my agreement that I was going to be charged an extra fee. When I called the facility to talk about the extra charge and ask about the best way to provide proof of insurance (fax or email) all the manger could say to me was "it's in the agreement..." and did not even apologize for any kind of inconvenience. I only need storage for a short period of time - if I needed storage for more than a couple of months, I would move out immediately.
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Storage Facility Amenities8 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access
  • RV, Car, Boat
  • Wine Storage