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StorageMart

620 W Jefferson Rd, Grain Valley, MO 64029

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 3pm
  • SUNClosed
Gate Hours Closes in 56min
  • Daily6am - 10pm

Storage Customer Reviews

courtney martin

1 year ago
They help any time you need it wonderful people

Debbie Douglas

3 years ago
Storage Mart has been very professional in handling my units and out door parking spot. The Manager Heather is completely Awesome, she has answered all my questions and concerns, and is always quick to respond to any emails, or messages.

Valerie Worley

2 years ago
Aimee was awesome. thanks for everything. great experience. definitely recommend this facility.

Kelly Trauschke

1 year ago
Very easy to work with!

Kaitlin kirwin

1 year ago
We were stressed for time and location. Elizabeth was multitasking with the phones ringing and people waiting. She was still able to service our needs! Excellent service. I would definitely recommend this location and storagemart.

Sherryl Kelley

1 year ago
Left a message and within five minutes received a call back from the assistant manager, Elizabeth. She responded to my problem quickly and was promptly available to assist me with my unit. This was most helpful as I was on a tight schedule. Thanks so much Elizabeth for your excellent customer service!

Sharon Ohrman

1 year ago
My experience at Storage Mart has been very good. The staff has been very friendly & nice. Aimee & James have gone out of their way to make sure that my belongings were safe. I had a bad experience in the past & between the two of them they assured me everything would be okay. They have both gone above & beyond their duties. I would recommend Storage Mart. The grounds are kept clean & well lit. Thank you for all you have done.

Deborah Jackson

1 year ago
Very clean and nice hours. People friendly

Marcie Mefford

1 year ago
Convenient location, prices are competitive with other local storage facilities.

Charles Luster

10 months ago
The facility is clean well kept and I felt safe with my personal property stored there

Beverly Napper

4 months ago
Its a very nice an clean place... An i feel good about leaving my personal belongs here... An the manager it very sweet an helpful...

David Ezell

4 months ago
ease of use. Great and easy place to work with

Marcie Mefford

1 year ago
My experience so far has been less than favorable. Once my code was finally programmed I went to move stuff in to my climate controlled unit and it's so dirty. They must not clean the floors, bugs or cobwebs in between renters. What was that admin fee for again? It sure doesn't cover cleaning.

Eric Gilkey

11 months ago
Still not sure. So far off to a not so good experience. Rented storage unit online for $44 a month as stated online got there and conveniently enough they don't have any units for 44 . So i had to rent one for 49 which is the same size as the one for 44. Supposedly there last one, went out to unit and it was still full of someone elses belongings. So they picked another open one. Left to get my stuff and when I got back 30 minutes later they moved me again to another unit that was 53 a month but they weren't going to charge me that as long as they can find me another one which I would have to move my stuff again. Reminder all these units are the exact same sizes but all cost different amounts? And they only had 1 left but have been moved 3 times so if things dont turn around i will be going elsewhere. Dont advertise what you dont have.

Eric Gilkey

11 months ago
Still not sure. So far off to a not so good experience. Rented storage unit online for $44 a month as stated online got there and conveniently enough they don't have any units for 44 . So i had to rent one for 49 which is the same size as the one for 44. Supposedly there last one, went out to unit and it was still full of someone elses belongings. So they picked another open one. Left to get my stuff and when I got back 30 minutes later they moved me again to another unit that was 53 a month but they weren't going to charge me that as long as they can find me another one which I would have to move my stuff again. Reminder all these units are the exact same sizes but all cost different amounts? And they only had 1 left but have been moved 3 times so if things dont turn around i will be going elsewhere. Dont advertise what you dont have.

Danielle Krause

1 year ago
Do NOT use this storage facility. management is very VERY poor and will give you no information. I had $7,000+ of furniture, house hold items, tools, and jewelry STOLEN out of my storage unit, and they have no idea where it went.

Craig Ault

6 months ago
Worst customer service I've ever experienced. Property manager is incompetent. If you can find a facility elsewhere, do so.
See all Reviews

Tammy V.

1 year ago
The managers of this particular store are absolutely more than professional and kind. I had a family tragedy happen and they were so helpful. The facility...

Debbie D.

1 year ago
Storagemart took over this property from Safety Storage a little over 3 years ago. I have been storing my things on this property for over 20 plus years....

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Climate Control
  • Drive-up Access
  • Mobile Storage
  • Online Bill Pay
  • RV, Car, Boat