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2500 N Hub Dr, Independence, MO, 64145

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 3pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Roy Studyvin

11 months ago
The renting experience was very easy. Sam was professional and explained all of our options and gave us the best deal possible. The premises is well kept and clean. This was by far the best experience we have had using a storage facility. I recommend them to anyone that needs to store something.

Lois Carswell-Hands

1 year ago
We rented from this Storage Mart and then when we needed to rent a second time, we went to another company because the price was lower, but it was awful...two months later we moved our stuff over to Storage Mart with Janice. She is an amazing worker. In all my years of renting units, I can say unequivocally that Janice is the absolute tops to deal with. She is very understanding and knew how to get us into the size unit that we needed that was within our price range. The property has always been kept clean and the units are dry. She does a fantastic job of keeping her customers happy. She always has a smile and positive attitude.

Reanee Nelson

1 year ago
I recently sold my house and needed to put my stuff in storage before my new place was available. I called around and found Storage Mart. Janis was wonderful and I would recommend this facility to anyone that is looking for a storage unit.

Kevin Poole

1 year ago
The staff at this facility are simply phenomenal. I recently had a financial setback, and Janis worked with me to come up with a payment plan that was more than satisfactory for both the company and for me. I cannot recommend them highly enough!

Patty Piel

1 year ago
The experience hear has been wonderful. Janis our manager has been good to deal with. Very Helpfull . Lots of space between units for turning around. Plenty of light at night. Outside. Light on inside would be helpful in the back especially. Like paint the back wall so headlights reflect off. Like highway signs. Be inexpensive compared to putting in lights. Outside is our storage. And the only other thing I can think of. A porta potty somewhere would make it perfect. Sometimes you are there for a few hours. And.are miserable when you leave cause. You got to go. Over all our experience has been pleasant.. location is easy to find

Linda Sidney

1 year ago
I have been at the storage for almost a year ,and it is the cleanest storage in Independence, customer service is perfect her name is Janice she's very prompt and helping and anything that you need very polite and very respectful so I'm giving this storage at five star and I highly recommend anybody to rent from them Linda Sidney

Tom Fielder

1 year ago
Polite courteous professional

Katt J

2 years ago
Love this place....Janis is wonderful! !! My unit is nice! The property is well maintained! I would definitely recommend this place to friends and family!!!!

Frank Arena

1 year ago
Clean, very friendly, always helpful. Rented the space after a nightmare of another storage facility that was bug infested and rude. This has been an amazing place for the past 8 months.

Melissa Keene

1 year ago
It was a great experience, roxy was very helpful and they were fast and efficient. I went to public storage first and the service and information was horrible. I would recommend storage Mart to anyone looking to store their belongings in a safe friendly environment.

Neffew Da Menace

1 year ago
I love it and the lady that works their is super nice

Cynthia Durham

2 years ago
Excellent customer service!! Janis is sweet and very helpful. Highly recommended!

James Smith

2 years ago
Janis was very helpful and very professional with all of our concerns and questions. Very good employee.

Michelle Eads

1 year ago
Quick, awesome customer service..

Tracy White

1 year ago
I have a storage unit at this facility and I had an emergency crisis and I couldn't pay my storage on time and the manager Janet... Was so kind as to help me and work with me so I wouldn't lose my things,...She is the most sweetest person ...and the facility is always clean,and you have access to your unit 24 hours a day...the prices are very reasonable... Thank you for all your help...

Renee Davis

1 year ago
This facility seems very secure, staff very easy to work with. I like the free insurance until I could get mine in place.

Wd T

2 years ago
Great customer service. Janis called after I had trouble with the website and helped me find the unit I needed for a great price.

Tammy Warner

2 years ago
Great location, lots of storage units. Wonderful Staff, & Roxanne is so & Helpful & Awesome ..

Darin Smith

2 years ago
Everything from start to finish has been great. Janis has been more than helpful and flexible. The prices are great. Clean. Well-lit. If you live on the east side of Independence, this is a must. The others near this area are just not up the same professional level as Storage-Mart. Thank you for everything!

Marquita Hutchinson

1 year ago
Janis was very nice. Appreciated her service.

Michael Smith

9 months ago
Excellent service! Sam was awesome helping me out! I really appreciate it!


9 months ago
Great price and service!

Tonya Ryan

8 months ago
This place seems very secure, the staff is awesome, Sam helped us he was very professional and helpful.

Desiree Bailey

7 months ago
Great experience nice location great customer service

Wanda Jackson-Balami

6 months ago
Sam is blessedly awesome! Thank you so much for your help!

Jack Smith

4 months ago
I went into this branch and the assistant manager Elizabeth was phenomenal. She provided great service and answered any questions I had. She was the most friendly person I have interacted with as I'm currently comparing various storage facilities for my mother. If service was the only thing that mattered I would come here for her alone!

Colorado Eberhart

4 months ago
Elizabeth was the silver lining to a dark cloud. She had no units available in the size I needed but was all too happy to refer me to the 40 highway location and set it up for me.

Skye Paige

2 months ago
great service. clean. secure. accessible.
See all Reviews

Storage Facility Amenities5 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Truck Rental