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StorageMart

16855 E 40 Hwy Rd, Independence, MO 64055

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 3pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Heather Anderson

2 years ago
I received excellent customer service. Very friendly and even showed me to my storage unit. The price is very affordable. Thank you

Rhonda Grensberg

2 years ago
Amy was very good and knowledgeable. She was pleasant to work with.

Bill White

1 year ago
Great place!

Sharon Spencer

2 years ago
Kept my belongings in excellent condition. Reasonably priced.

Tyler Barker

3 years ago
Extremely friendly customer service. Have worked with me and my crazy schedule since the very first day. Will definitely recommend and if needed use again. Thank you heather for all of your help.

Cindy Hensley

2 years ago
Quick and easy. Great experience!

Tammy Van

1 year ago
The staff is more than prompt, extremely helpful and more than kind. The storage areas are always kept very clean.

Sherryl Kelley

1 year ago
Left a message and within five minutes received a call back from the assistant manager, Elizabeth. She responded to my problem quickly and was promptly available to assist me with my unit. This was most helpful as I was on a tight schedule. Thanks so much Elizabeth for your excellent customer service!

Sharon Ohrman

1 year ago
My experience at Storage Mart has been very good. The staff has been very friendly & nice. Aimee & James have gone out of their way to make sure that my belongings were safe. I had a bad experience in the past & between the two of them they assured me everything would be okay. They have both gone above & beyond their duties. I would recommend Storage Mart. The grounds are kept clean & well lit. Thank you for all you have done.

Deborah Jackson

1 year ago
Very clean and nice hours. People friendly

Nancy Strong

1 year ago
Aimee was awesome. Got an excellent rate to store my camper!

Kaitlin kirwin

1 year ago
We were stressed for time and location. Elizabeth was multitasking with the phones ringing and people waiting. She was still able to service our needs! Excellent service. I would definitely recommend this location and storagemart.

Marcie Mefford

1 year ago
Convenient location, prices are competitive with other local storage facilities.

Charles Luster

1 year ago
The facility is clean well kept and I felt safe with my personal property stored there

David Ezell

6 months ago
ease of use. Great and easy place to work with

Beverly Napper

6 months ago
Its a very nice an clean place... An i feel good about leaving my personal belongs here... An the manager it very sweet an helpful...

billy wilson

3 weeks ago
Lots of space

Nedra Jersett

6 days ago
Very good service. Friendly. .Nice units

Don Habermehl

1 year ago
Everything went fine.

Marcie Mefford

1 year ago
My experience so far has been less than favorable. Once my code was finally programmed I went to move stuff in to my climate controlled unit and it's so dirty. They must not clean the floors, bugs or cobwebs in between renters. What was that admin fee for again? It sure doesn't cover cleaning.

Eric Gilkey

1 year ago
Still not sure. So far off to a not so good experience. Rented storage unit online for $44 a month as stated online got there and conveniently enough they don't have any units for 44 . So i had to rent one for 49 which is the same size as the one for 44. Supposedly there last one, went out to unit and it was still full of someone elses belongings. So they picked another open one. Left to get my stuff and when I got back 30 minutes later they moved me again to another unit that was 53 a month but they weren't going to charge me that as long as they can find me another one which I would have to move my stuff again. Reminder all these units are the exact same sizes but all cost different amounts? And they only had 1 left but have been moved 3 times so if things dont turn around i will be going elsewhere. Dont advertise what you dont have.

Eric Gilkey

1 year ago
Still not sure. So far off to a not so good experience. Rented storage unit online for $44 a month as stated online got there and conveniently enough they don't have any units for 44 . So i had to rent one for 49 which is the same size as the one for 44. Supposedly there last one, went out to unit and it was still full of someone elses belongings. So they picked another open one. Left to get my stuff and when I got back 30 minutes later they moved me again to another unit that was 53 a month but they weren't going to charge me that as long as they can find me another one which I would have to move my stuff again. Reminder all these units are the exact same sizes but all cost different amounts? And they only had 1 left but have been moved 3 times so if things dont turn around i will be going elsewhere. Dont advertise what you dont have.

Danielle Krause

1 year ago
Do NOT use this storage facility. management is very VERY poor and will give you no information. I had $7,000+ of furniture, house hold items, tools, and jewelry STOLEN out of my storage unit, and they have no idea where it went.

Craig Ault

8 months ago
Worst customer service I've ever experienced. Property manager is incompetent. If you can find a facility elsewhere, do so.
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Jim B.

5 months ago
Staff is great. Units are a bit on the high side. I should of shopped around more.

Harry S.

2 years ago
Horrible company. Great website, great looking deal on line, great advertisement about safety and security and peace of mind. However, cameras don't...

Katy C.

1 year ago
Price increases all the time! "Tenants" are treated horribly and the rent is more than for someone who is new. Also mice and rats will chew up your stuff....
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Storage Facility Amenities4 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Truck Rental