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11510 North Main Street, Kansas City, MO, 64155

Office Hours Closes in 45min
  • MONClosed
  • TUE - FRI9:30am - 6pm
  • SAT9:30am - 3:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Dameon Knowles

1 year ago
I would highly recommend StorageMart. Mark (Property Manager) was super helpful and worked with us to make our experience as smooth and easy as possible. I spoke with Mark earlier this month when we were moving everything out of the storage (when we were moving into our new home) about closing out my storage unit and he recommended just leaving the lock on the door in case something came up and we needed it since we were paid up until the end of the month. I forgot to set a reminder to close out the storage unit and he took the time to call me today and asked me if we still wanted to close our unit from our conversation we had earlier this month (very impressive). Mark is a stand up guy and I'll definitely be back when we need storage again.

jason jordan

1 year ago
Mark was the best help. Was fast on my time and helped my out with a great unit

Winding River

1 year ago
Mark -- super job on coordinating the installation of new doors. More than a cosmetic improvement, it has made entry much easier. And, a lot better on the ears -- the old doors were like scratching a chalkboard. (P.S. I've used Storage-Mart environmentally controlled units for many years and have been very pleased with their facilities and management.)

Ken Helmick

1 year ago
Mark went above and beyond on a sunday i really needed help and he is a great employee thanks ken helmick

Paul Zink

2 years ago
Rented garage for 4 months: the manager (Mark) knew my name and unit number from day one... Mark kept empty units clean and free from mice and bugs - had neither my entire period.. Door spring broke; Mark had it fixed quickly - left my key with him and had no problems even though I had some high priced tools stored.. I'll rent from Mark again in a NY second... Thanks

Bret Harvel

2 years ago
Mark is great guy who made the entire process of getting a unit a breeze. The lot is well lit and seems very safe and secure. The climate controlled unit is very clean. Over all I'm very happy.

Joe Marquez

1 year ago
Mark gave excellent customet service. Very easy to deal with. Made my move simple and fast.

Jason Edwards

2 years ago
Mark has been very helpful for me and the company I represent. I've worked with many storage facilities in my time and Mark by far has been the easiest and most helpful to work with!

Heather Weir

1 year ago
Mark, the owner was very quick to get a hold of me once I submitted my request for a unit online. He was able to tell me exactly what he need from me and I was able to go in the very next day to sign papers and see the unit. He was very accommodating and let me have the unit a week early. Mark is kind and I really feel like he cares. That's different than most business owners I'm used to. So far, I highly recommend this storage mart location.

Dawn Summers

1 year ago
We used storage mart for our transition during a move. Mark, the property manager was fantastic to work with! We had a great experience and would highly recommend them.

Charles Parr

2 years ago
It's not often these days that you get good customer service and this was amazing service! The unit exceeded my expectations as well. It was super clean and everything worked properly. The security around the facility looks great too. Mark the manager of the facility went well above and beyond to make sure that all my needs were met and did so even on a holiday weekend! I can not say enough how grateful I am for how easy and smooth this has made my move.

Shane Crees

1 year ago
Great service! Mark did an excellent job getting my new storage unit to me in a quick and timely manner. Very thorough in explaining the facility to me and how everything works. I would highly recommend.

matt sole

1 year ago
Mark - the property manager was extremely helpful and personable. He took the time to get to know us. He had all of our information and paperwork ready when we arrived with no hesitation. I would highly recommend this location for storage needs.

Jay Sparks

1 year ago
Friendly service and the storage units are very clean. Mark did a great job explaining everything and is very personable. I highly recommend.

Paul Jr

2 years ago
I wanted to wait to give a review until I had a few months of experience I have to say it's really been great Mark, manager, is friendly and customer service oriented. Security really cannot be much better than having someone actually living on the premises I highly recommend this location, it is clean and well managed. Our movers had a 55 feet tractor-trailer which was able to get in without any problems I'm the main isle.

Nathan Gulledge

2 years ago
I could not be happier with my experience with the StorageMart at 11510 N. Main St.!! Mark, the facility manager was always courteous, helpful, informative, and made sure that he made himself easily available if anything would have gone awry, which it did not. The facility was very well kept, clean, and easy to use for its tenants and all of my property was just the way I had left it when I stored it back in June of 2016. Thank you, Mark, for an excellent experience and all of your help while my family was transitioning to KC while I transferred jobs. I would definitely recommend Mark's StorageMart facility to anyone who needs self storage needs, big or small!

chris culbertson

1 year ago
Mark was very quick to help me out when I was in need and when I needed to upgrade he gave me a great option. Excellent customer service.

Steven Pahls

1 year ago
Mark was wonderful to work with, very helpful. Appreciate all of his help in deciding the right size and in working with us on what to do.

John Kauer

2 years ago
Mark is the most customer oriented and friendly person I've dealt with! Love storing at this facility. A+ service!!

Brent Plumer

2 years ago
Mark the property manager was top notch. Extremely helpful and he is actually appreciative that people stay at his facility. I always looked at this as a situation that if I had to I could move if I was not happy, but Mark has made it where I will never leave. Customer service is a lost art these days and Mark has what it takes. It was a pleasure to work with him. Hard work is also hard to find in this day and age and I always see Mark out on the property picking up trash and making the place clean. Mark is a great employee and person.

C Retche

1 year ago
Mark the property manager was AMAZING and so helpful. He has a cheerful demeanor and very informative. We've used other Storage Mart before but this one is by far the best one ;)

Jennifer Young

1 year ago
Very clean facility and friendly manager (Mark) and telephone representative (Sue). I was able to get a storage unit the same day that I inquired about one. I recommend Storage Mart to everyone.

Peter Alfano

2 years ago
After a multi-day trip with all our belongings, it was refreshing to be greeted by someone with a smile and good attitude. Mark was efficient and helpful in getting us situated in our unit on one of the hottest days of the year. Thanks Mark!

Cindy Schieber

1 year ago
When I arrived to store a company vehicle, I was in a major time crunch to catch a flight back to FL due to approaching hurricane. I called Mark ahead of time and he went out of his way to make sure all paperwork was prepared, all I had to do was sign, put the car away and we were done in less than 15 minutes! I made the flight! Thank you, Mark! I would highly recommend this StorageMart, they know what customer service is.

Nick J

1 year ago
Mark, the property manager, is super helpful. I'll be renting here if I need a storage unit again. I highly recommend giving him a call.

Devin Helmich

1 year ago
Mark is a very helpful manager getting me back into storage with storagemart. He walks me through everything in a very detailed fashion and makes sure by the time you leave you are ready to go. The new doors and paint job makes the place look much nicer. Great job Mark and team!

Darrin Wilson

1 year ago
We had a WONDERFUL experience with Mark! There was not one question that he couldn't answer immediately. While we were in the middle of a move we started with one storage unit, needed another, and then another!! He had no problem finding units quickly for us! The units are spotless and they are in the middle of putting brand new doors on them. The property is beautifully taken care of as well. This is a great place!

Jane Reed

1 year ago
I would not have believed that Mark's customer service could get any better, but it did! When the cross-country moving truck arrived early in the morning to deliver my belongings, the truck was too large to navigate to my storage unit. Mark--on his own time--took care of the situation by re-locating me to another unit that was accessible to the truck. He made sure everything with the unload went smoothly and has continued to follow up every time I have visited the unit. He is extraordinary--I've never seen such "go-out-of-your-way" service for customers! Thanks so much, Mark and Storage Mart! :--)

Jane Reed

1 year ago
Mark was AWESOME!!! From the minute I walked in, he treated me like a valued customer. He took time to make sure I understood everything and answered any questions, as well as showed me around personally. I so appreciate his friendly, professional manner! I know my stuff is in a great place run by great people! :--)

Shalean smith

1 year ago
My husband and I are just getting out of the military life. We are moving home to Kansas City and Mr. Mark at storage mart on N. main st was absolutely amazing!! He gave me a number to call because we were getting into town late and I had to stop several times due to being newly pregnant. He came to the office to help us at 10 PM!!!!! He made sure the gate code worked and even gave me a hug (which by the way) was very needed after the trying day we have had! Thank you so much mark for all your amazing help and the wonderful kindness you showed to myself and my family!!! It won't be forgotten!!! I would suggest this place to anyone looking for storage!!! I give a solid 6 out of 5 stars!!!

Andrea Borders

1 year ago
Many of us need to store some of our very cherished and personally precious belongings, not just unwanted overflow... we have peace of mind because of Mark the property manager of this facility. He responded and arranged storage for us IMMEDIATELY, he followed up with a courtesy call the following morning after we rented. He is customer service and security minded! Really just a pleasant person to have business with. Thank you Mark, God Bless....

Donald Cotton

1 year ago
We moved from the East Coast and arrived on a Sunday pulling a u-haul. We weren't aware StorageMart was closed on Monday. As it turned out, we had to have our rented trailer back by Monday or, accrue additional charges. We called the storage facility and left a message. The property manager, Mark, called within 30 minutes. This happened to be his day off. When we told him of our circumstance, he was more than willing to help us. He gave us his personal cell number to call when we got to the storage facility. As it turned out, we didn't need to call because he was already there to meet us. He went above and beyond to see that we were taken care of. Unfortunately, you rarely see that type of customer service anymore. Thank you, Mark, for giving up your time to take care of perfect strangers.

Dana Mullin

1 year ago
Absolutely wonderful experience with Mark and StorageMart. It was the first time we used storage, and since we were storing the contents of our entire home in between moves, we were quite apprehensive. From the moment we inquired about units, we felt at ease with Mark and his team. They patiently helped us determine the ideal unit for our needs, and were always available to answer questions (including when we misplaced the gate code). The location is secured, tidy, and well-kept. Most importantly, for us, at least, was the presence by Mark and his team. Thanks for everything!

Patty Champagne

10 months ago
Shelly was extremely helpful and patient with me. She worked with me to make sure I got the right sized unit for my household items. I highly recommend this location for your storage needs.

Shea Simmons

10 months ago
Shelley was very helpful in getting units that fit our needs. Very friendly. Love the easy gate access. Clean, nice units.

karl shikles

7 months ago
The facility is clean and well maintained, the manager (?) Was super friendly and competant and the facility person who was there even got out the golf cart that had doors on it so we didn't have to walk in the zero degree weather to go look at the different units. Can't recommend them highly enough.

Mark Fiorino

5 months ago
Manager on duty was very helpful and made sure I rented the best storage space for my needs. Well maintained

Shawneen Frieson

1 month ago
We rented a large unit here for over 1.5 years - during that time, new doors were added, units were repainted, and a new entry/exit gate was installed... 24-hr access is most convenient, as is the monthly autopay... when we were done renting, Shelly was very accommodating, due to our difficulties getting a U-Haul to move our stuff out... highly recommend!

gary kelley

3 years ago
Fair price,clean facility and excellent customer service from Deborah and now Mark. What more can I say! My only issue is with customers that park in middle of aisle making it difficult to get to my unit with a trailer.

Aaron McCully

1 year ago
Decent place.

Game wolf

7 months ago
Convenience is key to this location. Its easy to get to. The units seem the same as any other location.

Karen Teed

3 months ago
Rude, my mother paid for a storage here for many years. Her stuff became mouse and rar infested and water damaged. Nothing we could do since we didn't notice til after my mother passed. Also charged family-honestly could had rented a 1-2 bedroom home for as much as this cost -an increased amount upon learning our mother had passed. The on site manager was rudd and reminded me of a drug addict.

Penny Graham

1 month ago
Way over priced and more that double your rent if your late
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Patty D.

2 years ago
Mark at StorageMart was extremely helpful. He made sure that the particular unit that we needed was reserved for us as soon as it became available. The...

Jackie R.

4 years ago
We just decided to check into rental rates, and we stopped in to check out this facility, and are happy with what we saw. We look forward to using the...

Houston D.

3 years ago
This property has had many issues. The property manager is very nice, beyond that, this is not much for me to recommend. The rent goes up on a regular...
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Storage Facility Amenities7 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat

Storage in Kansas City, MO