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StorageMart

280 N Church Rd, Pleasant Valley, MO 64068

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 3pm
  • SUNClosed
Gate Hours Closes in 33min
  • Daily6am - 10pm

Storage Customer Reviews

Nina David

1 year ago
Friendly, efficient service. Storage unit is clean. Facility appears very secure and safe. Seemed to go "above and beyond" what was necessary, which was much appreciated! This is my first experience with a storage facility, but this one seems great! Cant wait to begin moving some things from my house into the storage unit.

Jennifer Werbalis

2 years ago
Thank you Cody for your awesome help. I don't how you new how distraught I was.you must have esp...lol. Any way tho you are an Angel. What you have done for me goes beyond measure. You Cody went above and beyond your job to make sure I was satisfied with the unit. With your expertise storage mart in Liberty Missouri is the best place to store your stuff. I cannot say enough about your customer service! Thank you Cody you are really number one Folks you will not be disappointed with this facility!!!

Alek Schmidt

2 years ago
StorageMart is SO lucky to have Cody on their staff. I can't even begin to describe the experience she was able to provide. Her patience, understanding, knowledge & guidance immediately made me feel confident that I came to the right place. She helped me secure a space & lock in a great move in special, which is undoubtedly the first, and much needed break my family & I have gotten in a long time.

Darren Putman

2 years ago
I have been using this storage unit since April of 2016, the staff is nothing short of amazing and been able to help me with everything I ask and then some... Cody and Britton have both been awesome and I highly recommend this facility... I have even been unable to pay the rent in full or on time, on a couple occasions. I talked to them and they are very understanding and helpful. I still use this company and intend to for the foreseeable future- awesome people & good company - it's rare these days to find real folks that work in a larger corporation anymore, not just someone out to take your money and disappear- thank you guys, your help is very much appreciated

Jacob Arnold

1 year ago
Insurance has you covered except for nuclear fallout. Great help. Easy service.

sue reuvers

2 years ago
Thank you for helping me in a pinch ,very helpful and easy to work with...

Jill Greim

2 years ago
Having worked in the service industry myself, knowing the importance of how you present yourself & what you are selling is important to the success of the business, i was thoroughly impressed with the experience Cody gave us. The process was fun, quick & easy. I absolutely recommend this facility and the people who run it.

Cecelia Clark

1 year ago
Britton the manager at storage mart was very knowledgeable and courteous i recommend this facility to any one loooking for storage space.

Rosa Dolven

2 years ago
Very helpful, friendly staff. All of my questions were answered clearly and concisely. In addition, the operation of the security gate and the storage unit door/lock were demonstrated so that I wouldn't have any problems.

Michael Coca

1 year ago
Service here was excellent. Britton did an excellent job assisting me with getting the correct storage space. He was very professional and knowledgeable.

Karen Wallerich

1 year ago
Excellent experience. Would advise this Storage Mart to anyone and I have advised it to friends in the past. Very clean, well kept!!!!!! Britton is excellent and very helpful!

Lisa Sydow

3 years ago
Awesome place to store your stuff. Lucas was great to work with and very knowledgeable. I recommend storing here.

David Chester

2 years ago
Great customer service!

Colette Kingston

3 years ago
Great location. Love the new management. Very helpful and easy to deal with. When we had a problem with our door they worked quickly to fix it.

Brian Stiffler

2 years ago
The young lady at the front desk was very helpful at the store and willing to go way out of her way to help me find what I needed even though it was not at her location

Anthony Raysik

2 years ago
Everything about this place has been wonderful. I currently rent multiple units here, and I am confident my belongings are in the right hands. Britton and Cody both have gone above and beyond their normal expected duties since day 1 to help with all my requests, no questions asked. They'll have my business for a long time. I appreciate the accommodations and consistent service with a smile I always receive. I recommend using this facility.

Stacy Blohm

3 years ago
This location recently changed hands and has gone under some changes, for the better! Lucas, the new manager is great!! Communication and customer service are a big deal to me and Lucas goes above and beyond with those! Other than that, the facility is being updated and I have no complaints. I highly recommend this particular facility.

Eric Myers

1 year ago
Britton was great to work with. He was very helpful and accommodating. Very friendly and courteous! I have used StorageMart in the past and they were great to work with and everything they said was true.

Shawn Lewis

2 years ago
Had a really great experience at the N. Church rd. storagemart. Cody is a wonderful woman that helps above and beyond the call of duty. Really clean units and grounds.

Thomas Skillman

1 year ago
Great service and awesome people.

Geno Moore

2 years ago
Great staff. Cody and Britton. Thaxs guys for your help!

Angela Cain

2 years ago
I researched and booked a unit online and it was super easy. When I arrived at the facility they were careful to make sure I was assigned to a quality unit which I appreciated. Both gentlemen were professional and pleasant.

Kathleen Rahner

2 years ago
I would highly recommend this location if you are looking for a storage unit in the Liberty area. The costumer service here is excellent. Cody was VERY helpful in helping me setup my account. She is very knowledgeable about the property and filled with tips on how to store your belongings. She happily showed me several different unit sizes to see which one would best fit my needs. I really appreciated her help! The location is very clean and well maintained. 5/5!

M. Holt

1 year ago
Great Experience all the way around. Very good experience with the management team who helped with questions and were flexible when I had to change units. Would recommend this facility to anyone needing storage space.

Amanda Kain

1 year ago
So easy to work with and very customer-centered. We have had nothing but positive interactions- the manager has worked diligently to ensure that we are happy at every turn. I can't say enough great things about this place!

david santiago

1 year ago
Went there today 3/29 the gentleman in there treated me outstanding help me anyway he could excellent service.

Becky Drew

9 months ago
I love this place. Britton is a great manager. I would highly recommend this location for your storage needs. There should be more people like him.

Geraldine Stephens

9 months ago
The personnel are very helpful and courteous. They go out of their way to help in moving in to your storage unit. I recommend them highly.

leanne rand

5 months ago
Great managers on Sat 4/21st......but too pricy for elderly...previous owners were wonderful...and as RETIREMENT Pays usually on 3rd of mo...this company gives late fee after day 1 of month.....THAT WAS SAD!!

Frank Vargas

5 months ago
Management was excellent!! Very helpful in problem solving some issues we had getting our belongings to the storage in a timely manner. Other storage places we've used were not very available for questions or concerns. Storage as expected. Very satisfied.

Michelle Stanley

2 months ago
Brittany at store 163 is hands down the best at customer service we have ever experienced! We truly were having a horrible day and she not only turned it around but was super helpful and not pushy or rude like a few other places we looked at. If her boss sees this please Praise her for doing such a great job!!!!

Shawn Beckwith

6 months ago
They fixed the issue I had. That's what matters.

Alex Marshall

2 years ago
My boyfriend and I had this unit for less than 8 months and they raised our rent twice, without notice. They tried to say that they had emailed me and that I must have just forgotten but I had every single email and invoice I had ever gotten from them and a notice my rent was being raised was not one of them. When I went up to the unit to talk to someone who worked there about what was going on with the rent, there was a sign on the front door saying that the manager was on site and would be back in 10 minutes. I waited about 15 minutes before a car pulled up. I just assumed that they were also waiting on the manager. 10 minutes after that a man got out of the car that had pulled up and I was shocked and appalled to find out that he was the manager. I was furious because not only had I sat there for 25 minutes now. But he KNEW someone was waiting there to talk to him and still decided to sit in his car for whatever reason. I closed my unit that day. We immediately started moving all the stuff out of the unit. not even 2 hours later, still well within the open hours, as I was getting the last load of stuff, I noticed that once again the "manager is on site and will return in 10 minutes" sign was up. yet as far as I noticed, there was no one else on the site besides me and my boyfriend emptying out our unit. The staff is incompetent, rude, and irresponsible, and quite frankly the units aren't even that great. This place was not worth my time or money, and trust me. It isn't worth yours either.

Danny Gatlin

1 year ago
The websites was misleading and management would not honer what,thw website says was a most dishonest place to rent from wouldn't rent a storage unit from them uf my life depended on it
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Jenny F.

4 months ago
Whitney did an amazing job providing information that best suited our needs. Very courteous and professional. Explained the process throughly; noting...

Kent O.

3 months ago
Where to start. I am moving over an hour away and we are moving ourselves instead of paying over $1000 to a moving company. I had been toying with the...

Storage Facility Amenities5 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental