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2701 West O St, Lincoln, NE, 68528

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Mary Amon-neimeyer

1 year ago
very pleased so far. John is very helpful and personable

Dani Lenahan

1 year ago
it was really good!! john was extremely helpful and nice!! he made the experience really good!! we are happy with the service and our storage unit!

Linda Smith

1 year ago
I had a blessed time, so friendly and warm. Thank you

Leslie Graves

1 year ago
StorageMart provided great customer service! They were more than willing to help and were very friendly.

Sarah Masek

1 year ago
Clean, helpful and friendly!

Caleb Stanley

10 months ago
Great customer service every time I'm in.

Wendy Tucker

1 year ago
This is to commend Mr. John Eiberger, Manager of Storage Mart 1451, in Lincoln, NE, for sincere and helpful guidance.

James Thomas

1 year ago
John was helpful, polite and on the ball.

Greg Keown

1 year ago
They were quick and very friendly. John at the front desk was about as helpful as you can get. Very pleased

Joe R

1 year ago
Friendly and helpful, and very clean storage unit. Paper work was a little excessive.

Michael Crelin

2 years ago
Fantastic through and through. I've been a customer here for 16 months. I first found them because they had the cheapest rate in Lincoln (and I did a pretty thorough search). I was then a little concerned when they changed ownership, but it's only been an improvement. The customer service is fantastic, the new online payment portal is very easy to use, and I couldn't be more pleased. Best of all, after returning for my things, for the first time in over a year, they were all in great condition. No water damage, no theft, everything was just as I left it. I also can't say enough about the Facility Manager, John. I had a last minute window to terminate my agreement and gather my items and he was extremely accomodating. He provided us flexibility and truly went out of his way to assist us. I would highly recommend this place to anyone looking to store items in Lincoln.

John Jackson

10 months ago
Manager John was very helpful and nice. Renting here was so quick and easy. I will recommend this facility to all my friends and family. 5 STARS

Jeff Laass

9 months ago
John is very personable, kind and knows his product & business well!

Sam Hidalgo

9 months ago
The manager, John, was incredible helpful, thorough and nice. It was quick and easy to get the exact unit I needed at a great price. I just feel like I got a lot of messages from this company once I called - many phone calls the first day (after I scheduled a reservation) and a lot of emails after as well. Can't beat the service though - thanks guys!

Samantha Niemeyer

8 months ago
Very friendly service from the manager John! He was over-the-top helpful in trying to meet all of my storage needs. I would recommend the service their.

Elizabeth Zaleski

8 months ago
John was understanding about my change of plans and was willing to make a small exception for me without my asking. Very appreciative.

Hayley Haakenstad

7 months ago
I have nothing but great things to say about this place. John is fabulous to work with, extremely personable, and very organized altogether. I would absolutely use this service again and recommend it to anyone in Lincoln that is in need of a storage unit!

Lindsey Hetrick

7 months ago
Great staff, and had a great experience while storing my stuff here. Will definitely use them again when moving the next time.

Kelby Harris

7 months ago
I wrote a review just after initial rentals and this is the follow-up only a few days after vacating my units. My assessment was positive initially and continues to be positive now. The facility was always clean, functioned as described, and the staff was always helpful. This was a very pleasant experience.

mariah tucker

7 months ago
They were amazing :) my mom and I shared a storage for 5 years. My mother passed away and I decided to clear out the storage. They were very helpful and answered all my questions with a smile. If I get a storage unit again I will for sure go back to them :) the payments were reasonable and the staff is amazing. Thank you :)

Dennis Bravo

7 months ago
My wife an I rented a storage unit and upon arrival to fill out the paper work we were greeted by the 2 people that manage the facility. They were both very friendly and helpful in assisting us in deciding the size of a unit that would fit our needs. We would recommend this facility to anyone needing storage space! The place is very secure, clean, the doors have good seals to keep dirt and rodents out and the touch pads at the entry work which was an issue we had at another facility that we had rented back in Texas.


6 months ago
A friend recommended StorageMart because he had used them in the past and had a positive experience. I did a little searching around and after reading some reviews on other storage companies I decided to give them a try. Walked in, was treated well and could tell they took their reputation seriously, their rates seemed fair and they covered all of the fine details of the contract and answered all of my questions. If you're looking for a storage unit check these guys out. I use the West O location and their facilities are well kept, I truly feel my property is safe and secure.

Samantha Peterson

5 months ago
Absolutely the best customer service I've experienced in a long time, it's so so refreshing. John greeted me with such warmth and genuineness. They have very clean and organized buildings where I feel safe no matter when I'm there and I know if I ever needed anything John would be there asap. Their prices are the most competitive that I've seen and I would highly highly recommend them for any storage project big or small. I will definitely bring my business back to them for my next storage need, if nothing else, just to converse with John again! 5+ stars from me! And thank you!!

David Santos

5 months ago
Great customer service! I highly recommend to anyone who is looking for affordable and safe storage units to choose StorageMart. On top of that, John and Daniel did a wonderful job answering all my questions and went above and beyond with their customer service!

Anastasios Kallas

5 months ago
John was very friendly and helpful in securing our storage unit. Easy access off of the interstate and the units were clean, except for the expected dust after 3 months. We would use StorageMart again in the future.

Kris Pilgrim

3 months ago
I was very impressed with John at StorageMart! The man definitely knew his business. He was quick,efficient & very helpful. I would recommend this place to Anyone looking for a storage unit.

Kris Pilgrim

2 months ago
I was very impressed with John at StorageMart! The man definitely knew his business. He was quick,efficient & very helpful. I would recommend this place to Anyone looking for a storage unit.

Derrick Hoffman

2 months ago
Had just an amazing experience with the storage Mart process! Thanks to Thaniel and John with the great customer service I'll be sure to use storage Mart next time for my storage needs!

April Coombes

1 month ago
I really want to say thank you to John E. For making my time at the storage unit enjoyable. No matter how many times I called or needed anything John was the happy most joyful person on the other end of the phone or in the office that was so out going and happy to help me. I really think the storage company should have more people like John to be employed at companies. Thank you john,you made my day every time I heard your voice and got to have conversations with you! You have made my stay a great time there no matter how or what i was going through, you always cheered me up. STAY POSITIVE AND KEEP DOING SUCH A GREAT JOB!!!

Angelina Reyes

2 weeks ago
The manager John is very accommodating and very friendly. Great customer service!

Rudi Murphy

1 week ago
the customer service here is above amazing!! The guys were super helpful in answering all questions and going over everything! We basically told them what we needed and they matched our needs! Very spacious!! And clean!!!! And did I mention great customer service! From the time we walked in till the time we left! Very secure!! HIGHLY RECOMMEND!

Rebecca L

1 year ago
I would highly recommended them to anyone looking for a unit. The Customer Service is what impressed me the most. The gentleman who helped me was extremely helpful, kind, informative and did not try to upsell me for their own sordid gain. (They do run a business, yes; however, honesty is always preferred over sleezy used car dealer tactics.) The place is very well run, clean, and the unit itself is very effecient. The only reason I give it 4 stars and not 5 is that the price is a bit steep and that they require renter's insurance. I was also disappointed that the unit that was supposed to be held for me got remted out. However, they did get me a very nice - and closer unit - for $5.00 more. I do understand that (insurance); however, as far as price, I do know of other units - that are climate-controlled - that I can get for about $10.00 cheaper with the option to get insurance. That being said, I am overall VERY pleased and it is tough to find good Customer Service. So that makes up for the cost, in my book. :)

Vanessa Swanson

4 months ago
Storage mart has been a great storage facility. The manager is very friendly and worked with me when I fell behind. It is awesome to have someone who will work with you instead of loosing my belongings

Greg Seier

2 months ago
Its nice and everything was clean. I thought I was booking an indoor and outdoor unit, they didnt have indoor units. Nothing was really done to try and make that up or explain. Price was right and we only need them for a month or two, but definitely felt taken advantage of.
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Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • RV, Car, Boat