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Manhattan Mini Storage

543 W 43rd St, New York, NY 10036

Office Hours Now Closed
Daily7am - 10pm
Google Reviews
rating 4.7
Write a Review

Allan Hayhurst

1 year ago
rating 5.0
The process for signing up for a unit, usage of the unit, and the closing down of the unit is all seamless and honest, with no hidden fees, thanks to a great staff. I'd like to specifically mention Kenneth, who goes above and beyond to answer any questions and assist with matters regarding my unit. Would highly recommend.

R. Keshav Pothukuchi

2 years ago
rating 5.0
Had a fantastic experience here. One of the staff members--Kenneth Lo--has been one of the best sales associates I have ever had the pleasure of working with. He went Above and beyond required standards of Service to help me through a stressful last minute move. Many thanks for the great and seamless experience.

Jami Leonard

2 years ago
rating 5.0
I opened my account with Kenny Lo tonight and it was such a wonderfully calm experience compared to the turmoil that is MOVING in this city. It was such a pleasure to chat with him and come to understand the contract and all that i could expect. He answered all of my questions and made the process so easy. I'd agonized over which size to purchase and ultimately he and I agreed to size up from my original thought. He showed me the unit and laid out exactly how my move in would go tomorrow. THANK YOU KENNY!

Mr Smith

1 year ago
rating 5.0
the staff at this location are nothing less than amazing,. always helpful and discrete, true proffesionals .Mr. Kenneth lo is true management material. thanks for a comfortable and confident move!

tejesh mistry

2 years ago
rating 5.0
Very friendly and helpful staff. My unit was clean, easy to access, and the complimentary storage taxi is a pretty amazing service.

Samantha Lambert

2 years ago
rating 5.0
Update: The manager called me apologizing for my experience, I have to admit that I didn't expect for anyone to actually reach out to me...After our discussion I feel much better thank you for going out of your way to make things right I have to say I NEVER write reviews but after my tuesday night experience this is a must! First, I loved Manhattan Mini Storage in the beginning the staff was great always available always friendly but when I came to visit my unit the other night no one seemed to be in the building. I waited a little while to ask a question didn't see anyone so I continued inside. I spent maybe 45 minutes looking through my items and left. On my way out the building gates were down. So yeah I might have lost track of time but I'm pretty sure the company has someone check the building before the staff leaves or an announcement saying the building is about to close. I mean some type of heads up would of been nice. Luckily i was able to lift the gate enough to let myself out but come on!! Unacceptable! Have started making arrangements to move my items. Ridiculous and very unprofessional i am extremely unhappy!

Mindy Ferguson

1 year ago
rating 5.0
We had a great experience and found a clean safe storage unit that meets our needs and Tom was fast and very kind. I'd definitely recommend this location of Manhattan Mini Storage. Ask for Tom!

Alla Grib

2 years ago
rating 5.0
Amazing experience with staff !!! Ashley and Kenneth you are the best!!! I was in trouble all the way and they helped me with every step. They really make you feel that you are dealing with friends.. Thank you so very much!!!!

Jenny Deady

1 year ago
rating 5.0
Thanks for making my transfer into a different sized space last weekend so easy and painless. It was great to be able to call up a couple of days advance and get a new space which ended up being the perfect size for my stuff. Kenneth, you are the best :)

John Reeds

1 year ago
rating 5.0
The staff was very helpful to me. Greatly appreciated.

Lesley McBurney

2 years ago
rating 5.0
WOW. Great experience across the board with Manhattan Mini Storage. First of all, love their ad campaign, funny and realistic. The complimentary (Manhattan-only) shuttle service is an asset that saves the client significant effort and money. The facility is clean and well organized. But aside from all of these note-worthy plusses, it was the outstanding Customer Service that really impressed me. KENNETH, LAKISHA and SATYAM were consistently accommodating, informed, patient, and very friendly. The need for a storage space is often attached to a stressful situation; the individuals - as well as the overall tone - at MMS is a calm presence in a storm. Bravo Bravo Bravo! Keep up the great work.

Yvonne Saunders

1 year ago
rating 5.0
The Staff are Wonderful Individuals. Caring and Cordial. Friendly and Accommodating. So Glad I Found Them and This Place.

Alfredo Briones

2 years ago
rating 5.0
i had and am still having wonderful customer service from Mr. Kenneth lo he has been a great help thank you Manhattan mini storage.

Michael Roberts

2 years ago
rating 5.0
Kenneth the manager who works at the front desk on afternoons and night is great. He was really nice and patient answering all our questions and helping us get started with the perfect storage container for us. We used the free storage taxi service which worked well for bringing lots of stuff to store. Overall it was way better than I imagined renting a storage unit would be like in Manhattan.

word vert

1 year ago
rating 5.0
Storage

Michael Economopoulos

2 years ago
rating 5.0
I had a great experience and the customer service was excellent

STEVEN BAGLEY

2 years ago
rating 5.0
Diodenis.. Is amazing.. Great customer services

Lawrence Turk

1 year ago
rating 5.0
Great service at a clean and secure facility

Ted Tremper

1 year ago
rating 5.0
I kept my things here for a few months. Ken and the whole staff were extremely helpful with the move out. They give you a one-way move out van that helped move all of my stuff to Salvation Army that I wasn't going to ship. They were incredibly helpful.

anthony ortiz

1 year ago
rating 5.0
I am very satisfied with the excellent service I receive here. The manager Ken is very accommodating and personable. The beautiful Ashley is so sweet and helpful. They make my partner and I feel very welcome every time we go there. The place is always very clean. I would definitely recommend MMS on W43rd (and I actually have).Great service, great people! Kudos!

Gerardo Arambula

1 year ago
rating 5.0
The staff has always been helpful to all our needs. Reggie E. always greets us with a daily smile, and provides excellent customer service! We can count on him to help us out anytime, and with any question. Ken L. has been fantastic to work with too. He helped us facilitate storage changes with ease!

Antonia Hinman

1 year ago
rating 5.0
Manhattan Mini Storage was great! Ken Lo was especially helpful and accommodating even though I only needed short term storage. After I had such a horrible time with the truck rentals at another company and had lost hope of any efficiency or helpfulness from anyone that day....Ken turned my moving day around with Manhattan Mini Storage. The staff was so nice. (almost unheard of in New York City) I felt as if I was in the Midwest again with their caring ways! Thanks Ken! and Manhattan Mini Storage. (Someone should give him a raise...he's awesome and I'm sure the reason people stay OR come back!)

Emmanuel Tobia

1 year ago
rating 5.0
I've thoroughly enjoyed the services provided at this location. Mgt and staff are exceptionally professional. Ken has always gone above and beyond to care for our needs. Thanks for great customer service.

Maddy Lyden

1 year ago
rating 5.0
Kenneth is extremely helpful and efficient! Using MMS for company storage and he has made the whole process so easy. It's so nice to have a direct contact to someone there.

Michael Trivette

1 year ago
rating 5.0
Great facility. Super friendly staff. Shout out to Leena. She always says high to me.

Angeliz Rodriguez

1 year ago
rating 5.0
I very satisfied with their service. Ashley Serrano help us transfer our locker to a bigger closet also she got us a rack everything is came out great we are now happy that we got a bigger locker.

Jeffrey Felix

1 year ago
rating 5.0
Fast service, convenient, and super friendly people. Thanks guys!

Caroline Patterson

1 year ago
rating 5.0
Staff is very friendly and responsive, really do well by their customers. Location is accessible. Very secure. Plus free coffee, parking, et al. Its not fancy but its not supposed to be lol. Been with them many years, moved units internally twice now due to changing storage needs and both times theyve made it very easy. Great storage place.

Deborah Farmanian

10 months ago
rating 5.0
Rob and his team are great at making sure you have the right space for your amount of storage. Offering the best prices and exceptional service

taylor reed

8 months ago
rating 5.0
At this location (west 44th st), I had an incredible and helpful experience from the pick up to actually moving my stuff. I would not have been able to have such a smooth process if it wasnt for Dan. I highly recommend working with him when you come to this location!!

A Monshaw

7 months ago
rating 5.0
Robert was phenomenal and basically running the place by himself Huge thank you to him for all the help! He deserves a promotion.

Orlando Rondon

6 months ago
rating 5.0
Very pleasant and courteous customer service. I felt right at home at 'hello.'

Jodi Verse

2 months ago
rating 5.0
Every organization/service in NYC should be this fantastic. These are some of the nicest, most efficient, proficient, and helpful people out there. Everyone -- from the front desk people to the gentlemen who helped move my stuff from one unit to another -- was such an absolute delight to deal with.

Joseph Runfola

3 months ago
rating 5.0
The attendant at my local facility on W 43rd Street was excellent and very helpful. His name is Cloyde and gave me a level of customer service you rarely experience any more. Such a pleasure!

Kelly Henson

3 months ago
rating 5.0
No one is more helpful than Reggie! He makes every trip to storage much easier, pleasant and efficient. He proactively assists everyone at this location. He is an absolute gem!

Matty Dean

3 months ago
rating 5.0
EXCELLENT Experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! On September 26th, I made an appointment to move EVERYTHING out of my West 43rd Street Manhattan Mini Storage unit (located on the first floor) ans move it to a basement location (due to the imminent renovations planned for the first floor). Jerome from Manhattan Mini Storage aided me with to WONDERFUL assistants - Reggie and Benjamin. With the aid of Reggie and Benjamin, my 35 box move from one storage unit to another one on a different floor only took 26 minutes. Reggie and Benjamin were courteous, quick and SUPER efficient!!! This is the level of service that I have come to expect in all my dealings with Manhattan Mini Storage. Jerome, Reggie and Benjamin should all be commended on a job well done!!! THANK YOU ALL!!!

adam benedetto

5 months ago
rating 5.0
After using their storage space for the past 8 months I feel compelled to write about the quality service, clear communication and general kindness of the 43rd st Manhattan MiniStorage staff. Jerome, Reggie and Rob were always here with smiles, helpful and kept the place clean and organized. I booked originally with Manhattan Mini storage because of their Left leaning political ads for storage space

Nancy Mako

2 months ago
rating 5.0
Excellent service, space and location. Staff is very knowledgeable, helpful, professional and patient. Great locations, too!

Emmanuel Tobia

1 month ago
rating 5.0
I've thoroughly enjoyed the services provided at this location. Mgt and staff are exceptionally professional. Ken has always gone above and beyond to care for our needs. Thanks for great customer service.

corenzo wilkerson

2 years ago
rating 4.0
Good clean affordable

B Powe

1 year ago
rating 4.0
Some of the nicest people you would ever meet work at this location I am a customer and I don't even store my things there but Ms. Serrano was more than willing to help set everything up.

Rick

1 year ago
rating 3.0
Other than the usual price increases, there's no where to throw out any trash. They'll fine you for dumping - which I understand, but if you don't take advantage should be OK. Especially with annual increases with no additional services. Pickup service is BS. The van is never available... it's like they only have one person and can never book them. Storage itself is clean and accommodating. Nice that it's 24 hours. Easy access and never had a problem parking.
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Yelp Reviews
rating 4.0
Write a Review

Zach P.

1 year ago
rating 5.0
My company and I used this facility for storage. We often had to haul in and haul out a large quantity of items. I worked closely with Kenny L who was...

Jenny D.

1 year ago
rating 5.0
Thanks for making my transfer into a different sized space last weekend so easy and painless. It was great to be able to call up a couple of days advance...

Ted T.

1 year ago
rating 5.0
I kept my things here for a few months. Ken and the whole staff were extremely helpful with the move out. They give you a one-way move out van that helped...

Antonia H.

1 year ago
rating 5.0
Manhattan Mini Storage was great! Ken Lo was especially helpful and accommodating even though I only needed short term storage. After I had such a...

Saif A.

1 year ago
rating 5.0
Two years I have been a part of the MMS company. I moved to NYC for work and immediately reserved and maintained a space with them. Yes its a bit on the...

Miriam L.

1 year ago
rating 5.0
I did not think it would work out. I called MMS to see if they could do a small office move into storage for me later in the week. The very pleasant...

Malcolm M.

11 months ago
rating 5.0
I was in today with the tedious task of once again dealing with what is in storage, the space I need, the trying to downsize etc. etc. I've got to tell you...

Jon Scott L.

1 year ago
rating 5.0
We set up our account yesterday and we were so pleased as to how nice the people were at Manhattan Mini Storage. Richard was great! He walked us through...

Amanda S.

8 months ago
rating 5.0
I had a great experience with manhattan mini storage! They came early in my time window for pick up and helped me put my boxes into the van. The driver was...

Jodi V.

6 months ago
rating 5.0
I had the pleasure of dealing with Rob(ert) Williamson today, both over the phone and in person, and can't say enough good things about him. From his...

talullah s.

5 months ago
rating 5.0
This is a belated review for some excellent help that I received in March from Cloyde Stephens and Marlon Moreno. They both went above and beyond to help me...

Jessica M.

4 months ago
rating 5.0
I had to take a few minutes on this rainy day in NY to thank Rob(Williamson) at this MMS location! I came in with a need for immediate storage for some...

Joseph L.

4 months ago
rating 5.0
I have to give a shout out to the staff here for the help they gave me, especially Reggie. He made what could have been a very aggravating day a breeze. In...

Anna K.

3 months ago
rating 5.0
Reggie and Benjamin helped me move and they were absolutely fantastic! So careful with my things and moved quickly and efficiently. Was planning on being...

Tony H.

3 months ago
rating 5.0
Reggie and Ben are very helpful in helping me moving the boxes. The front office lady is very nice. Things are seamlessly done!

Haydn D.

2 months ago
rating 5.0
Reggie was amazing helping me move in record time. Everyone at the office have been consistently helpful. Recommend!!!!

Meredith G.

2 months ago
rating 5.0
This review is solely dedicated to Jerome McCroy, the manager of Manhattan Mini Storage at the W.43rd Street location. Jerome by far offers the best...
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  • 24 Hour Cameras
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
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