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US Storage Centers

3545 Hickory Hill Rd, Memphis, TN, 38115

Storage Customer Reviews

Tierney Earls

11 months ago
Loved the experience, great customer service. Jared and Donny are amazing. Will recommend this facility to anyone looking to store their merchandise!

Bettie Smith

11 months ago
WOW! Jared has great customer service. He give me a tour of the property ground, everything very clean and well kept. Also, have great move in specials!

Mallory Gary

11 months ago
Jared and Donny are the best! They are both very knowledgeable and have great customer service. They welcome you with open arms and that means a lot when you're spending money!!!!

Lillie Jackson

11 months ago
When you Go To Us Storage Make sure you ask for Donny His personality Is Awesome.. Great Guy. I'll be back and I'll send others..

Ashley Williams

1 year ago
My cousin and I received amazing service!! Donny Lambright has such a beautiful spirit. We were able to tour the grounds and learn a little bit more about what were getting ourselves into. Also assured us about the protection of our things. Loved it

Gwendolyn Spraggins

1 year ago
Wow... Great place clean nice and very affordable love this storage the staff treats you like family.. Shout out to Donny he helped me with the best price and unit

Tytoria Davis

1 year ago
Donny is a amazing person, he really help me from phone to in person with my needs, Great customer service,, I will not go anywhere else... Thanks....

Rubie Thornton

1 year ago
Always a pleasure to pay my bill....


1 year ago
Today was awesome! I had to make a last minute decision. I called got a very nice young man. He was very helpful in helping me figure out my options and what's best. I must say Donnie was outstanding in customer service and satisfaction. I also have a unit in Murfreesboro I am so happy for the great management at each locations. Thank you so much! This facility can't compare to the storage I was previously using. I'm so greatful!

Jeffrey Morgan

1 year ago
Miss Jennifer so awesome. She was so nice and helpful. I would refer anyone to her. I really enjoyed my experience here. Thanks.

Taya Wingfield

1 year ago
Jennifer was awesome. The move in process was easy.

Sandra Hale

1 year ago
Great customer service the manager is very understanding.

Domineke Jackson

11 months ago
Great prices , wonderful customer service . Ask for Donny , he is the best at what he do


1 year ago
Great service and friendly management!! Took care of all my questions and was very professional!! Highly recommended

Startacia Pack

1 year ago
Very professional and friendly. Great prices!!!

jenay woods

1 year ago
DONNY was amazing very thoughtful made my day with his beautiful smile. Give him a raise he sold us on a unit within 5 minutes and we have been to quite a few places... he is a magical being ! Bless him

Jerica Richardson

1 year ago
Jared and Donny were awesome. They took their time and had great customer service

Lashundra Berry

11 months ago
Jared was very nice ad was so good at what he do...Love it

ciara mcneil

1 year ago
Jared was awesome!! This was my first time moving and dealing with a storage company and he made everything so simple. Not to mention the affordable prices and my 1st month free!!. This was the best choice of my move! Thanks man!!

Oscar Betancourt

1 year ago
I Had A Great Customer Service Experience With Mr. JARED RILEY ,Thanks Again.

LaTisha Norwood

1 year ago
Thanks for Donny being very helpful in my time of need for storage...thanks a bunch!!

Cynthia Vail

1 year ago
Excellent Customer Service, Clean units. manager Jared Riley was above Great!!!

Mark Byars

1 year ago
Jared and Donny are always a great help every time I come in here. Always are willing to assist with anything I need. Definitely will store here for a long.

T.D. Bonet

1 year ago
Jared is a great guy!!! Great customer service and conversation. I leased here 5years ago and I'm back today!

Tequila Larue

10 months ago
It was a great experience Donny the manager was super friendly and explained everything we needed to know

patricia waxler

1 year ago
Jared was the most helpful friendliest life saver super hero today!! Out of 1-10 I give him a 12. He was so helpful with that customer service smile he made my horrible day better.

Ashley Merriweather

9 months ago
My experience withUs Storage was awesome today great customer service and excellent help with lioking for a spacious unit Thanks to Mr.Jared for the great experience

Geno Barnes

9 months ago
I'm glad I came to this property. Great Staff and Facility. The Manager Jared was awesome and extremely helpful. I would recommend this property.

Charlie Alexander

8 months ago
Clean rooms, friendly staff, all around great place. Will always have my business!

Mary Bowman

8 months ago
This is the best place to use a storage unit! Ask for Jared or Donny!! They are the best!!

Night Kandy

8 months ago
Very Excellent customer service! and quick processing.... Highly recommended!

MJ Styles Master Barber

8 months ago
Had a great time they helped me with all I need. Will alway do business with them. And recommend they to my friends and family!!! Thanks Jared & Donny

Mary Williams

8 months ago
Love the coworker Mr.Donny he took great care of me. Thanks guys!!!

Cornelia Williams

8 months ago
Fast and wonderful service... Employee (Jared) was very helpful on helping me find the perfect storage to fit me

Jeremy Franklin

8 months ago
Jared and Donnie are great.....coustmer service.. off the charts.. keep it up Guy's....sorry Donny with an Y

Ashley Martinez

8 months ago
'You get what you pay for', well not here. It's really cheap, clean, and great customer service. Donny did my paper work and was very friendly and efficient.

Rio Foster

8 months ago
Jared did a great job with assisting me and make sure I had everything I needed. Great service and great people!!!!

Jo Masterson

7 months ago
This place is by far the cleanest storage facility I've been to recently. Jared is super helpful and friendly. I would highly recommend this place to anyone who needs some extra storage.

Sarah Johnson

7 months ago
Jared is super helpful! The facility is very clean, I was very pleased. 10/10 would recommend to everyone.

Roy Bryan

7 months ago
This place is awesome, the staff is awesome. Jared and donny helped me out a bunch when I was in need of some storage space for my hobby parts that my wife won't let me keep in the house!! Come here!

A Google User

7 months ago
Awesome service. Jared was helpful. Pretty big facility. Recommend to my friends.

Jessica Crowder

7 months ago
The Manager Jared has great costumer service. They are absolutely awesome if you are looking for a great and affordable storage I highly recommend US Storage. Thanks guys for your awesome customer service.

Kat Jewell

7 months ago
Great management. Jared was able to answer all my questions I had and was very giving about information I needed. Thank you.

Jessica Haynes

7 months ago
Good place with good people. I've been looking for a storage facility for a while but haven't had any places that fit my standards, but this place had everything I needed. The guys working here really know what they're doing with this place!

brooke baker

7 months ago
The storage facility is clean and the staff is friendly. Come here for all your storage needs. Jared is very helpful and knowledgeable. Will work with you as much as he can. Staff is friendly.

L D White

7 months ago
Donny provided great customer service. I will recommend him to any one who needs a storage for a great price.

Lidarius Bailey

5 months ago
Great customer service and prices!! I recommend ANYONE to these storage center. Nice property, quiet area and always willing to make arrangements. I love them!!

Noah Williams

4 months ago
This place is amazing! Staff is wonderfully friendly

Jordo Dazz

4 months ago
The lovely lady helped me out alot, great customer service and awesome personality. Thank you MS. TERRY

Vincent Northington

3 months ago
Very nice people! And prices are great !!

Kent Luckett

3 months ago
Excellent service friendly people an am happy I came here.

Ellen Simon

2 months ago
Great customer service, very clean, good prices and very professional.

Sonja Taylor

2 months ago
I loved us storage mrs.Bopha was alsome

vickie hamilton

1 month ago
USA storage is always a pleasant experience. The staff, particularly Bopha is professional, friendly and very courteous

Christopher Jackson

1 month ago
Latoya was very professional and accommodating. Very easy to get exactly what was needed for my move. She was sure to suggest products that I hadn't thought of. She has the customer's best interest at heart. She cares!

Joseph Laws

1 month ago
No wait speedy service. On point.. Latoya is very good.

Michael Booker

1 month ago
Very friendly and so nice showing me units...I give this place a 10

Ass Muncher

1 month ago
This is a very professionally and customer oriented establishment and I highly recommend them to anyone.

Bailey Headrick

1 month ago
Very friendly! Quickly helped me get set up with a unit and made sure I was comfortable with the layout of the property. Would definitely recommend!

William Robinson

3 weeks ago
Got more than what I expected at this location from Bopha Kim. She went over and beyond my expectations of customer service, in help me with my storage needs. U S Storage need to multiply her pleasant personality and place it in every location in the country. Outstanding. I will never move my storage because of her. Whatever you are paying her That is not enough. Mr. William Robinson

Janell Styles

3 weeks ago
Toya was very friendly and accurate on the storage unit that best fits me. I would recommend this place for your storage needs.

Chandi LeSure

3 weeks ago
Came in on Christmas Eve and was taken care of by a lovely lady named Toya! Such a positive attitude! She really made my day!

Tena Berry

2 weeks ago
The assistant manager today was great why waiting we spoke and laughed she was very helpful and I am very glad we came to this location for a storage. Her Customer service was amazing you guys

taylor hearn

1 week ago
Love this storage place. Bopha is very nice and friendly. These prices are great. I give a 5+ stars and highly recommend this storage facility.

Candy Apple

5 days ago
My experience here has been quick and fantastic! I would recommend Bopha to anyone whos looking for a storage unit!! She is fantastic and has great customer service!!
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Self-Storage in Memphis, TN