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Storage Masters - Plano

4633 Hedgcoxe Road, Plano, TX, 75024

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN12pm - 4pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Jodi Zerba

2 years ago
I had a wonderful experience with Storage Masters!!! Being able to use there truck instead of renting one was a big plus. The facility is in a very safe location and they maintain the grounds well. I feel that my belongings are in a safe place.

Jacob Friesenhahn

3 years ago
Rented a storage masters unit. The manager was very helpful and being able to us the moving truck was a big help. Only complain is there use of "free use of moving truck" then they charge you $15 for insurance? Still $15 is way cheaper then renting a truck myself. Unit is very clean, and I like the fact that they have a bathroom on site that you can us.

Rajesh Paladugu

1 year ago

B. Harris

2 years ago
I needed a unit for a month and picked this place because of the reviews. The girl at the front desk is extremely helpful and has great customer service. I also needed to use the moving truck and the process was easy and the cost was extremely reasonable! If I need a storage in the future I would most definitely come back and also refer friends and co workers. My unit 2129 was clean and overall I think it's a safe place to store your items. Thank you Storage Masters for great customer service! Job well done! -B. Harris

Sasha' Kishiyama

2 years ago
Great experience. The employees were very friendly and offered a discount upon signing up for a unit. Great location off of the interstate. The location is secure. The unit itself was very clean and spacious. Couldn't find a lot of storage units that offered a 10' x 30'.

Jill Boyer

8 months ago
Management very helpful. Experience was totally great.

amber welch

3 months ago
They were absolutely great! Thank you. AMber Welch

Chris Tipton

1 month ago
Well run and clean establishment. The manager is competent and friendly and does a great of executing the paperwork to get you started.

Hruday Joshua

1 year ago

Carlos Hawkins

1 year ago

Mahmoud Far

1 year ago

Mark Kinney

11 months ago
Good Customer service and free lock when you rent.

Zhu Yanbin

1 year ago
This storage is a good place for people to storage goods. Their employees very friendly introductions about how to use those equipment and move good free from car.

Sandra Callahan

2 years ago
I wish there was an option for zero stars. A leak formed in the roof of my unit and ruined every single piece of my furniture. The insurance they force you to pay for through them only covers $2500 in damages. Thankfully I had separate renters insurance. All that the storage masters manager has to do is send one form that states what caused the leak and how much it cost to fix, to prove there was a problem. I have been calling the operations manager, and the corporate office since April 2015. They refuse to answer or return my calls. I do not recommend this facility to anyone. In fact, I highly suggest you do not use this company to store your belongings, especially if they are items you are fond of.

keegan cervin

10 months ago
I was a potential new customer.. Called twice to check availability, waited over 10 minutes each time, no one ever answered...
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Wesley K.

1 year ago
This is my second time renting space here. Last time we started with a smaller unit and were seamlessly upgraded to the next size up when we needed...
See all 16 Reviews

Storage Facility Amenities8 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental