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Lockaway Storage - Culebra

8034 Culebra Rd Suite 501, San Antonio, TX, 78251

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday and Sunday.

Storage Customer Reviews

Website Reviews

Fidel Ramirez

9 months ago
Chris had everything ready that my wife expected. Smooth sign up this morning. Friendly service and explaining everything to us. Thank you!

Elizabeth Dufresne

10 months ago
Very nice, respectful, helpful good man working for this company. Keep up the good kind work you do sir!

Mario Juarez

10 months ago
Chris is awesome, he went out of his way to help me.

Priscilla Villanueva

10 months ago
Chris great customer service. Prompt service and friendliness. Answered all my questions very patient.

Nora Esquivel

10 months ago
I have been here for year and very happy with them, very clean.

J. Chavira

11 months ago
Since new management and patience thing are awesome. Staff is awesome. I never have any problems. I would tell everyone to use this place Lockaway on Culebra for all storage needs. 10 stars

Joe Casas

11 months ago
Chris goes above and beyond to help the customer. Place is always clean and kept in good condition. Units are big and prices are fair.

Ernesto Pena

11 months ago
Great friendly service. Chris was awesome!!!

Yolanda Ozuna

11 months ago
Very good and a excellent experience as a last moment thing came up.

Lidia

11 months ago
On eof the best stoarge places. i can get in and out anytime, after hours, on my scheduke. Chris, the manager, runs a profesiional operationyet is very personable and friendly. He keeps Lock Away in tip-top shape and i am very grateful for his work with the security cameras. Hey, Lock Away owners - Chris is a keeper, he makes y'all look good. give this man a welldeserved raise!!

Shihab A. Ahmed

11 months ago
Excellent customer service, helpful and know what he is doing. I really very recommend this location, thanks Chris for outstanding service.

Keith M. Craft

1 year ago
Awesome!!!!!!

Gerardo Villarreal

1 year ago
Awesome service, friendly staff, convenient location, 100% recommended.

Stephanie Perez

1 year ago
Lockaway storage has been amazing! I have been a customer for over a year and they have been super accommodating w/ every request Iv made. If you want excellent customer service w/ an amazing price, lockaway storage is the place to go!

Joseph Bueno

1 year ago
Excellent on everything. Very clean, someone always on site. We had 2 large units and my wife and I were always 101% satisfied. If we have to I would use it again.

Tonya Bennett

1 year ago
Chris is very friendly he showed the unit which was very clean. He is so professional, hes a great asset to your company. Thank you Chris for personally helping me through this crisis.

Monica Medina

1 year ago
Chris is so polite and professional. Very clean atmosphere. Easy access and convenient location

Kevin Keating

1 year ago
Excellent, friendly service. Chris is a great guy!

Alicia Negrete

1 year ago
I have had an indoor Climate Control unit for over a year and have always had excellent service. I always recommend Lockaway Storage to all my friends and family.

Ramiro Garcia

1 year ago
Fast and love the promotions. Great customer service.

Carmen Carrisal

1 year ago
Ashley and Chris are awesome!!! They are always keeping watch on the premises and very knowledgeable with units especially keeping it clean. Thank you Lockaway

Donzelle Pionek

1 year ago
I love the convenience of this place. Everyone is very nice also, rooms are clean.

John Quinata

1 year ago
I cant change and will not change anything right now. But I will say keep up the good work and pat yourself on the back for that.

Bertha Beach

1 year ago
Very satisfied with service. Very helpful and accommodating

Andrew Maurais

1 year ago
I had rented here in the past, but the property was going into decline with the upkeep and maintenance issues. Since the new owners purchased the property, things have improved significantly. The property manager Chris is very friendly and professional, he is constantly on top of things and keeps the property clean and well maintained.

Lynn Talton

1 year ago
Chris is very friendly & customer service oriented. Thank you very much!

Lance

1 year ago
Tox Cox has helped me every time I had a heavy load to put in a unit.

Rosa Garcia

1 year ago
Mr. Chris was such a wonderful person. Very helpful and very kind person thank you so much.

Andrea Alverado

1 year ago
Chris L.. was a great help with all my moving needs. Thank you for all your help in storage needs.

Jo Ann Carey

1 year ago
Very good service through & through given by Mr. Chris L.

1 year ago
Very good service through & through given by Mr. Chris L.

George Cox

1 year ago
Thank you for being so helpful.

Carlos Castanera

1 year ago
Awesome Service

Arturo Pike

1 year ago
I love it. It had great service. We were here for 5 to 6 year and am sad were going. Miss you all

Stuart Stultz

1 year ago
Chris has gone above & beyond! The extra mile. Thanks Chris. Great Job

Veronica Carrilo

1 year ago
Chris was awesome and very nice & helpful. Thanks

Jesus Romero

1 year ago
Great customer support and very friendly staff.

Alutro Salinas Jr.

1 year ago
Lockaway storage has helped us move forward with our business.

Alex Livar

1 year ago
Convenient location near home

Rocio Martinez

1 year ago
I have the best experience renting at the lockaway storage office. I love this place, so clean and great price! But the best part is the staff, I had the best experience moving to my new office, because of Ashley! AWESOME CUSTOMER SERV. Thank You! HAPPY CUSTOMER EVER!

Anthony Gomez

5 days ago
Awesome greeting and customer service. I will visit again!

Melinda Harker

5 days ago
Chris helped my mom by allowing us to secure a moving truck at a decent rate. Very helpful, very polite and very professional.

Duane Maxwell

1 week ago
Chris was awesome. The convenience of having everything ready and easily explained was great.

Angelica Coronado

1 month ago
Chris is always very friendly and helpful. Thank you

Rene Velez

1 month ago
Very good service and very nice business. Chris helped a lot.

Nichole Fulton/ Ruben Rodriguez

1 month ago
Great customer service and always helpful staff. Chris was professional and made everything easy for me.

Steve Harris

2 months ago
Great people!!! Outstanding service!!! I highly encourage you to give them a try

Frank Olivencia Jr

2 months ago
Chris provides outstanding customer service. He has exceeded my overall expectations. Pleasure doing business with him.

Jose Chavira

2 months ago
This storage facility is all about customer service and is the place for your storage needs. The staff were willing to work with me, when I was in a financial bind. The staff was empathetic, fair and honest. I have been a satisfied customer since 2016, and would not ever consider storing my personal belongings anywhere else. Secure. Easy access. Awesome staff. Clean. Affordable. This is the place for YOU!!!

Michael Brown

2 months ago
Chris was our hero. He utilized his contacts and resources to make a very stressful situation into " child's play" Thanks Chris!

Alphonso Kelly

3 months ago
This has been one of the best moving experiences ( ever) Chris, Jordan and Misty #1 in customer service. 5 Stars

Andy Avilar

3 months ago
Chris and Mauricio were very helpful. They answered all my questions and were able to work with my time frame.

Christina Gonzalez

4 months ago
Our Company , " Toned Homes" , would like to thank Chris the Manager of Lock Away Storage for always working with us from day one. We are a company that is stationed on the facility that he manages and have been there years before he's come along. He has made sure to hear us out and our concerns and has continually made us feel as is our voices matter as tenants. The management team before him was not as attentive and caring to our needs. We have been renting out space since 2012 and I can honestly say that since Chris has come on Board as Manager , WE have seen such improvement to this business and we are so very grateful for it. I recommend any business owner that is looking for office space and or storage facility in the area to come by and and see first hand how well things are ran here . Very organized and professional . Store # 501 Rocks .... Thank you Chris for all you do & keep up the amazing work

Anissa De La Garza

4 months ago
I appreciate all the help Chris gave me. He was very accommodating. When I called he came to the front quickly, he was very patient and answered all of my questions. I am pleased with this storage company and will refer anyone who needs one.

Rayden Whitfield

4 months ago
I've enjoyed the customer service here at Lockaway Storage. The manager Chris was very courteous and professional.

Rick Garcia

4 months ago
Lockaway Storage Culebra was great with me and all my belongings. I will use Lockaway Storage again

Debra Buenrostro

5 months ago
Chris is always helpful and willing to go the extra mile to assist customers.

Joe Casas

5 months ago
Chris has been very helpful these past few months. Chris has great customer care and takes the time to listen to the customer. I would highly recommend Lockaway Storage to anyone.

Jeff Ybarra

5 months ago
We looked at a few locations, some with a little more space and some with a little less monthly. The deciding factor for us was the location and the customer service by Chris. No one else at the other locations made us feel as comfortable or at home.

John Trevino

5 months ago
Chris has great customer service and is always prompt and courteous, very professional.

Adolfo Morones

6 months ago
I am very pleased with Chris's professionalism and the good customer service he provides. I will defiantly recommend his business.

Jimmie Jones

6 months ago
Chris was really helpful & excellent customer service. He explained my options and got me in and out in a timely fashion.

Alyssa Terrazas

6 months ago
Very friendly staff and good deal on rental truck and storage

Roberto Gamboa Diaz

7 months ago
Chris was very helpful with all the questions I had. Service is great at all times and assistance is available whenever its needed.

Veronica Carrillo

7 months ago
Chris's customer service is awesome. I loved service so much I came back again!

Daniel Badillo

7 months ago
Chris has excellent service, efficient attention and kindness.

Eric Ramirez

7 months ago
The manager Chris is very helpful I give this location a 10+ rating.

Caleb Gonzalez

8 months ago
The customer service was second to none. I really appreciate the personal care and concern Chris provided to me. I have been here for 11 years but when Lockaway took over it just changed the game. Thanks Chris

Tonya Bennet

8 months ago
Chris has the best customer service. Ill always recommend friends and family.

Laura Banda

8 months ago
We have really been happy with the service and facility.

Arnold Crispin

8 months ago
Chris has an excellent attitude. He has an excellent office and demeanor.

Alice Lim

8 months ago
I've been a customer for a little more than a year and I would highly recommend this facility. Great service, friendly employees.

Cassandra Rubio

8 months ago
Chris has been wonderful. I have had a very pleasant experience storing my items here. I would defiantly come back.

Benjamin J Cox

8 months ago
Amazing customer service, great rep for your company.

Randy Brinley

9 months ago
All employees worked with me so well!

Joe Martin

9 months ago
Awesome Experience! Great staff & very responsive to any needs.

Saul Ortiz

9 months ago
Outstanding service and great attention to detail. Friendly, courteous and professional!! What else can you ask for? Thanks Chris.

Andrea Alvarado

1 year ago
Ashley was a great help with all my needs in storage. Thank You for all the help

Jaime L.

1 year ago
Friendly staff and clean warehouses.
See all reviews

Nicki A

1 year ago
I had a great experience yesterday working with Chris! He answered all my questions and even showed me two different units to compare sizes. He mentioned being new but was very attentive and knowledgeable when going over all the details with me. I'm definitely going to be renting from Lockaway because of his customer service

Sandra Caballero

1 year ago
The guy who assisted me today was very friendly and professional. The place was clean and organized, I definitely recommend this place. Thank you so much!

Iriana Vega

1 year ago
The staff was so helpful and friendly! Lots of options, great pricing and a great location. I was very pleased with the customer service here ! 110% recommend this place for your storage needs :)

Jennifer Guerra

1 year ago
Best experience i had in a while. They where so kind and helping with every question i had and was patient. They gave me the best deal and even offered to help me look around for the best prices. Thank you and i appreciate the buisness. Please go to Mark Holloway if you are looking for a storage unit he would be glad to help you out.

Carmen Garcia

1 year ago
Best storage around town we went price shopping for units in town we had only 1 day to find a storage unit large enough to hold our entire house that we lived in for 8 years...then we fell upon lock away storage and had the help of Chris!! He has the most amazing customer service and knew we were in serious need of storage in a hurry he helped us out so much gave us an amazing deal and even brought the price down lower once we returned after price shopping!! He even let us use the large truck for 5 hours to move majority of our stuff. I highly recommend this place and there staff!! Chris needs a raise he was there everyday and makes me feel very safe knowing my stuff is in the right hands!!! So a big thank you to Chris and lock away yall are the best place in town I will tell all my friends about yall!!!

Christopher brown

1 year ago
Very helpful great service definitely will tell others about... They bend over backwards to help you with your storage needs.. Chimi has spoken !

Felicia Silva

2 years ago
Great place to rent an office for your business and / or store your belongings! The premises are very well kept and clean and the office staff is #1 in customer service.

Jesus Romero

2 years ago
A great place to have a business and store your stuff. Very friendly and helpful staff. Thanks a bunch Mark!

Adriana Vasquez

1 year ago
I was pricing storage units and chris made my day! I will definitely be coming back soon.

Girl from New Orleans

1 year ago
Excellent storage facility! I've been a customer at this location for 5+ years. Mark (the new manager) is very professional, knowledgable, honest and helpful. When he first took over responsibilities at this property, he noticed that my storage unit did not have a security lock (!!!). He immediately notified me and even secured my unit with one of his own property locks. On a seperate occasion, I was moving some items into my unit and it was near closing time. Mark was patient and even waited past the closing hour for me to complete my move. I was so impressed! He is a far better manager than his predecessor. I have had nothing but positive experiences here. I'm so pleased with the service I receive and highly recommend this storage facility!! Thanks for everything! ~ Sheila

jessica aguilar

1 year ago
The manager Chris, was incredibly helpful and he was able to answer all my questions. He was so professional and this storage facility is definitely a place i would recommend to others.

juan huereca

1 year ago
Great help and quick to respond, met all my needs and accomidations.

Sarah Fernandez

1 year ago
I can't say enough great things about this place and their service! From my first meeting with them as a walk in, they have been friendly and helpful. Chris was an amazing help - very courteous and professional! They have great prices on storage units and overall the friendly service is refreshing! I highly recommend!!

william b

1 year ago
My family and I were looking for some storage places close and reasonable. Just speaking to Chris on the phone as we say in the military gave me a warm and fuzzy about the establishment. Chris was very professional gave us a grand tour of the place and also showed us the storage sizes that were very suitable and within budget. I have some personnel that I would definitely recommend going through Chris for lock away storage. If we return to San Antonio, we definitely will use this facility again.! Thanks Chris........HOOAHl!!

Tameka Beal

1 year ago
Awesome storage facility and staff, especially the manager Chris! Very personable people, easy storage access, good access hours.... AFFORDABLE! IF EVER MOVE BACK HERE WILL USE THIS FACILITY. HIGHLY RECOMMENDED! The Beal Family

Jose Chavira

11 months ago
Secure. Honest. Convenient. Awesome customer service.

Lori La

10 months ago
Awesome customer service! Totally recommend Lockaway Storage for all your storage needs!

PV Villa

10 months ago
Customer service is exception and professional. Price and location is great as well. Chris was prompt and answered all my questions.

Patricia Salinas

8 months ago
Customer service is amazing! Fast service and affordable. I highly recommend Lockaway Storage on Culebra!!!!

Michael Peterson

7 months ago
Chris has that good customer service! He always helps when we have an issue. If you need an office come check out Lockaway!!!

Jose Lira

7 months ago
Great place to run our small business. Chris is a great. He keeps the place nice and clean and he's very friendly. All the other businesses are very friendly. I highly recommend this place!

Veronica Carrillo

6 months ago
Chris is the best!! Very professional and awesome customer service...i recommend lockaway storage...

Liz Guerrero

6 months ago
Staff very professional and nice. Unit extremely clean. Prices were lowest for the unit we rented.

R Z

4 months ago
I've been nothing but satisfied with my rental at Lockaway storage. My shop was there 4OUR CRNR #504. Chris and the rest of the staff have been awesome. I would highly recommend renting a unit with these good people, especially for new businesses just starting out and need a place to start small. They have plenty of options for rental space and very helpful with any questions you might have. If I didn't find a place closer to my residence I would've stayed but logistically it made sense to make that move.

Fernando Vasquez

4 months ago
All I can say in one word Amazing! Chris Lazwell, the store manager, made this transition extremely easy. He answered all my questions and was very prompt and professional.. Thank you Chris and Lockaway storage.. I will be recommending people to your facilities and to go see Chris!!!

Letty G

4 months ago
I highly recommend Lock Away Storage. Chris is very helpful and understanding. I had my storage there for 1 year and never had a problem. Very friendly staff and polite. Thank you Chris for all your help.

Danny Hoey

4 months ago
I have had great responses and been taken care if by the property manager Chris! Great person always looking out for me and others. Making sure that everything is taking care of.

Kimberly Rogers

1 month ago
Lockaway storage has become a continal storage business i choose whenever i need to store my belongings. A community business you can rely on. Fast friendly and hassle free

Frank Medrano

1 year ago
Yes I had a pleasure to or not Google Map on the facility for the Lockaway Storage as easy finding talk to the gentleman of the name Mark he's a very professional person and me and my colleagues I went ahead and rented space in the back and the gentleman was very professional and very kind I give them Tom's up thank you I recommend it to all my friends and family have a blessed day

A Ball

2 years ago
**Update-- the VP of the company has contacted me and intends to address the aspects of my negative experience. I very much appreciate this and have added a star because of it. I will continue to revise as I see improvements. I chose this facility based on price, because I didn't see how a facility that provides such a basic service could vary that much. However, the staff here is rude, the door to the interior storage units is often locked during the business hours they say they're unlocked (as in 7/8 times I've been there), and there is nowhere to pack to unload items for interior units. Today when I had to walk all the way around the building once again to enter-- after parking my vehicle in front of a bunch of parked ambulances which occupy the only parking spaces-- I asked the worker what I needed to do to have the door that I was told was "always" open to be open when I came. He showed me a different door I should use (on the opposite end of the building AND the opposite end of where I was told to load and unload) & added "you don't need to have an attitude about it". I rented from this company before under different owners and I will be moving my stuff somewhere else and paying more for better customer service.

Mark Gage

4 months ago
Beware. This is an unsafe storage facility. My camper trailer was almost stolen here. Both locks were broken off, battery case opened and fuse removed. The stupid thief couldn't follow through as they could not figure out how to use the electric jack. The facility video showed my trailer except ... Mysteriously... When the thief was trying to steal it. Manager claimed the wind affected the video quality. Really? Do not use this place unless you are willing to lose your valuable possession.
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Storage in San Antonio, TX