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Lockaway Storage - De Zavala

6075 De Zavala Rd, San Antonio, TX, 78249

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

Storage Customer Reviews

Website Reviews

Fay Dawkins

4 months ago
Rep very polite & helpful; knowledgeable of processes & property. Overall experience pleasant and good.

Jana Reid

4 months ago
Super friendly and knowledgeable!

Daniel Torres

4 months ago
I had a very good experience with Lock Away- working with Ashley - she was very accommodating for my daughter's move in. We are so happy with Lockaway and their "great" customer service. We will always use Lockaway in the future. Thanks, Ashley & Damien

Sheila Montgomery

4 months ago
Ashley was very nice and helped me figure out how to lower costs.

Phil Meyer

4 months ago
Awesome service, friendly people. I am excited to be here.

Rachael

4 months ago
Great service and very well kept. Very happy with my unit.

Meaghan Peters

4 months ago
Would recommend lockaway to anyone looking for a safe storage with easy access. Been here almost two years and never had a problem.

Shaenie Hoverwood

5 months ago
Fast, easy, affordable and easy to communicate with. Did it online.

Robert Martinez

6 months ago
Extremely professional service. Clean and very tidy.

Luis Balderrama

7 months ago
Excellent customer service. Explained everything in detail.

Olivia Gonzalez

7 months ago
Damien was really helpful during the process of opening an account/storage unit with Lockaway Storage. Would recommend Lockaway Storage to anyone including friends and family.

Robert Sheffield

7 months ago
I used the facility while in transition from Texas to New York. Never had an issue with accessing my belongings or concerned about anyone entering the location while I was gone.

Michael A.

7 months ago
The staff is friendly and accommodating. Facilities are clean and secure. In the years of doing business with them, problems or incidents have been minimal. Any issue has been resolved quickly. Would and have recommended them.

Maribel Lugo

7 months ago
Everything is excellent.

Michael R. Esparza

7 months ago
I'm very happy and satisfied with everything about what you have here.

Desiree Escobedo

9 months ago
Would highly recommend Lockaway De Zavala. Customer service is great. I've had my storage for 7 months with no issues. I will definitely rent another storage at this location on my next move.

Linda Martinez

9 months ago
I am very pleased to have rented a unit from you. Excellent service from you all. Excellent facility! If I ever need a storage unit again I will be back. Thank you all for everything.

11 months ago
Always had good experiences here. Had several moves and Damien is always helpful. My storage room has always been clean,dry, and secure.

Karl

11 months ago
Clean, easy to access at any time.

Kailey & Isaiah Williams

1 year ago
We had a wonderful experience and would highly recommend to anyone.

M. Vargas

1 year ago
I know I can speak for many in saying moving is not a fun process. Lock Away Storage-DeZavala made it convenient and accommodating - Damien, Facility Manager, was always welcoming and professional, and always willing to tend our storage needs and concerns. Would highly recommend Lock Away Storage-DeZavala for your storage needs.

Justine Dougherty

1 year ago
Damien was so awesome in assisting us last time that we have returned! He expertly helped us guide our trailer in, and has been super friendly in allowing me to switch reservations and just is a very trustworthy and capable guy. We came back here specifically for his excellent customer service.

Jessica Townsend

1 year ago
Awesome service! Easy to get in, everything is provided to move your items in and out. If I ever need storage again I will be coming back.

Joshua Barrera

1 year ago
I live nearby and needed a storage to store my things that couldn't fit in my garage. Lockaway Storage was convenient in location, prompt service and very fairly priced.

David Stokes

1 year ago
Your staff is always polite and courteous, and knowledgeable. Site is always clean. Enjoyed using this facility.

Jazzman Broome

1 year ago
Customer service was incredible. Damien is amazing. They answered every question. Even went the extra mile and answered things that I didn't think to ask. I researched several and by far they are the best. I feel all my valuables are in great hands. All around great in every way. Would definitely recommend and use this place again.

Charles Almanza

1 year ago
Great place, always felt safe and secure. Very clean and reliable. Thank you!

Ralph V.

1 year ago
Damien is the best! He is the consummate professional. He is personable, thorough, and has a lot of foresight. He is a great asset to your company and deserves a big attaboy! And more!

Marta Cadena

1 year ago
Damien was very professional and very helpful. Because of his mannerism I would highly recommend Lockaway. His work ethics are highly exceptional. The services Lockaway provides are outstanding and very reasonable. Great job, Damien :) Thanks

John Gerst

1 year ago
Excellent prices and customer service. Will come back again if storage is needed.

Felix Munoz Jr

1 year ago
Services at Lockaway Storage were great. Storage unit provided was very clean and had great security.

John Velez

2 years ago
Great job! Great help. Nice room and great people. Thank you.

Abigail Hendricks

2 years ago
Ashley is the best! Love it! Very Clean!

Erik Deleon

2 years ago
Very informative staff. Mr. Villarreal helped make this process simple and convenient. Keep up the good work.

Arick Fassbender

2 years ago
Everything was quick, easy, professional. My experience made moving less stressful.

Erik Bateman

2 years ago
Great place, did not find the light in our storage space, always dark.

Annette Ledet

2 years ago
I really appreciate the courtesy call for payment. Nice friendly smiling face.

Aileen Montana

2 years ago
Out of other places I've been this was most satisfying. Awesome place!

Diane Perez

2 years ago
The facility is very clean, safe and the staff is wonderful.

Kelly Miller

2 years ago
Quick & easy. Good service, knowledgeable and good at explaining & answering questions.

Roger Ybarra

2 years ago
Excellent service! Quality service, smooth transition for truck rental. Highly recommend.

Susana Bianchi-Peters

2 years ago
I've used several different storage companies in the past, and Lock Away is by far the best I've encountered. The staff is always friendly, the property is very well maintained and the lighting is excellent. On the occasion that I need to access my unit at night, I feel secure. If you value the things you store, I highly recommend you make this your first stop. You won't need to go anywhere else.

Angela Martinez

2 years ago
We rented 2 10x20 units. Easy to work with. Easy to make payments. Easy to access units.

Matthew Whitson

2 years ago
The facility is very nice, clean, safe and has staff who also excel in customer service.

Sheila Jacaman

2 years ago
The staff at Lockaway from the outset in 2012 has been excellent. I have enjoyed working with everyone despite the hectic times of moving in and out. Thanks

2 years ago
Excellent staff and excellent storage facility

AB

2 years ago
We've been on our office here for nearly 5 years. The facility is always clean, office staff and manager are always professional and available. Great rates for storage.

Veronica

2 years ago
Excellent service! We have had no problems with Lockaway Storage.

Mary

2 years ago
Ashley W & Grace have been helpful & professional, and Courteous and made this ordeal a lot easier.

David Stokes

2 years ago
Units were clean and easily accessible. Staff is always courteous, friendly, and professional, and always willing to help.

Larry Boyd

2 years ago
Misty was very helpful and friendly. Pleasant experience! Larry Boyd

Brian Moses

2 years ago
The staff has been very helpful. We've stored items here twice now and have been pleased both times with the units and staff.

Cathy Jo Dednam

2 years ago
I have had this unit for about 3 years or so I enjoy the service I received while I had the unit. Great Staff.

Robert Guillen

2 years ago
Big Henry was very helpful and convinced me on why I should choose this storage place over any other. He gave me a tour of the storage facility as well as offering me a storage unit at a great price. Great facility, surveillance and good hours. Highly recommend this place!!

Michelle Jackson

2 years ago
Management/staff are always helpful, friendly and always return my message calls promptly. They are the cleanest facility I've ever used too!

Kathleen Bischoff

2 years ago
Grace is awesome! She was incredibly helpful during a stressful time. I will highly recommend!

Abigail Paredes

2 years ago
Customer Service was great & facility was spotless. Thank you Lockaway Storage.

Irving Perez

2 years ago
I stored my belongings at this location for 6+ months and I was very happy with the service and the price. Mrs. Grace Rivera was very helpful and professional during all the time I was a customer.

Frank Fiala

2 years ago
Nice and clean, very helpful office manager (Grace) - Thank You!!

Irving Perez

2 years ago
The SERVICE was GREAT and the staff was always helpful and professional!

Giles Brown

2 years ago
Wonderful units and great customer service! Very helpful in everything I need.

Amy Barlow

2 years ago
Great customer service from Grace! The storage is very secure and convenient. Thanks!!

Jennifer Devillier

2 years ago
Everything is GREAT! Very clean, secure and amazing customer service !!! 5 stars all the way!!

Paul Mckenzie

2 years ago
Customer Service was great! I will recommend it here! Grace was very nice too friendly and helpful.

David Lara

2 years ago
Ms. Grace Rivera is great at her job, her customer service is fantastic. I do recommend them.

Celia Price

2 years ago
Grace's customer service is excellent! She is always courteous and very helpful. and smiling. I recommend this place.

Denise

2 years ago
Grace provides great customer service every time I come by and have had an issue or needed assistance. She is great to have here.

Denise Newbern

3 years ago
Grace is a great person. She is not only knowledgeable but very friendly. She helps relieve the stress of moving and storing. She has a great personality for dealing with all people. The facility is always clean. She goes above and beyond to help you and make you feel comfortable. Denise Newbern

Alfred Garcia

3 years ago
Grace did an excellent job. She even stayed open a little after 4:30 on a Saturday to help me move in. THANK YOU.

Denise Newbern

3 years ago
This Place is awesome! Grace the manager bends over backwards to accommodate the clients. Her attitude is great and so is her smile! She really goes above and beyond for customer service. She is amazing! The Facility is always clean and bug free.

Heather Massey

3 years ago
Grace is a special person professional and answering all of our questions. She helped with phone number to movers. Making us feel calm and secure! Beyond call of duty, thanks you! God Bless you! Sincerely H.Massey

Kay Scroggins

3 years ago
Grace Rivera, the facility manager at the 6075 DeZavala Road location in San Antonio, Texas went above and beyond what most people would do to assist me during my recent move. She stayed late to accommodate my schedule so that my move could take place as I had hoped. She was gracious and very helpful. As a mid-size business owner and employer I know how hard it is to find quality people who understand the mission of the company. Ms. Rivera is a shining example of an extraordinary employee and manager. Please forward this message to whomever is appropriate so that her superiors know how valuable she is. Kind regards, Kay Scroggins

Ashley Corona

3 years ago
Excellent customer service, Grace took the time to show me around. Really nice place!

3 years ago
I've never needed a storage unit before. When the time came around to needing one, I'm glad my fiance & I chose this location in particular. The manager (Grace) is very friendly, going out of her way to accommodate us.

Otto Galindo

3 years ago
El servicio al cliente es excelente yo se los recomiendo este lugar!

Zeyad Beaijan

3 years ago
Everything was great. I will come back again next year here. Thank You!

M. Henry

3 years ago
The quality of customer service from Grace was great! The price fair and conveniently close by to me.

Pablo Campos

3 years ago
I would repeat business with Lockaway storage. Everything was great!

Yasmin Agidee

3 years ago
Grace is awesome ans she is so sweet! She helped me and my room-mates get a storage unit for a great price! Definitely using this storage again!!

Edward Stewart

3 years ago
Miss Grace was awesome! The 5x10 unit was perfect suggestion for me and my girlfriend. Thanks!!!

Victor Sanchez

3 years ago
Everything was EXCELLENT! Grace was very nice well informed and made us feel like friends or family. Thanks!

3 years ago
Grace was very helpful and nice. She did a great job in helping me out! She is AWESOME!

B.O.

3 years ago
Good customer service it is conveniently located price good too and very clean place.

3 years ago
Grace was very professional, knowledgeable about storage, helpful, friendly and easy to talk to.

Lupe Godinez

3 years ago
Customer Service was awesome! I will truly recommend someone here because it is clean, felt welcome and Grace was very nice. Thank You,

Maria Isabel Garcia

3 years ago
I highly recommend this place to anyone outside or inside san Antonio area. g Grace Rivera is an awesome salesperson knows how to give service. I recommend this place to my daughter and son in law. Now they both are clients here also.This statement is true not made up! God bless you all richly always.

Brian Johnson

3 years ago
This location was excellent. I would recommend this location to anyone needing storage

Epolita Alicea Garcia

3 years ago
I enjoyed the customer service from Grace, she is friendly and professional. The facility is very clean and accessible.

Maria E.

3 years ago
The facility is just fine, very clean and the staff (Grace) is friendly and courteous. Just very nice and helpful every time we come.

J. Jordan

3 years ago
Ms. Rivera was extremely helpful, patient, supportive and friendly. All my transportation and relocation needs were met today.

A. Medellin

3 years ago
The customer service is great and Grace the manager has great attitude too!

Jacqulyn M

3 years ago
Both managers (Grace and Johnny) are beyond helpful. They know each of their customers, and if you have any specific needs, they are happy to discuss with you. I know I had to have a delivery made to my storage unit while I was out of town, but needed to know when it arrived, and they willingly made a phone call to let me know it was there. The little extras at this place are nice too (rolling cart, moving truck, packing supplies, locks, etc). Definitely worth doing your business here.

Ivan Galvan

3 years ago
Great, fast service with easy move in and great customer service from the manager, Grace!

Borrel Marco

3 years ago
I will recommend this storage because it's a great place and always very clean.

Jane Lloyd

3 years ago
Everything is clean, well maintained and security conscious, recommend it highly.

Kimberly Rae

3 years ago
Great location, convenient to my apartment, great hours for me to come in and out.

Charles Bowes

3 years ago
The quality, customer service, price and convenience just everything has met my expectations! Grace has been wonderful and very helpful.

Mary Phipps

3 years ago
GRACE WAS VERY PROFESSIONAL, AND FRIENDLY, VERY HELPFUL AND KNOWLEDGEABLE AT SUCH A STRESSFUL TIME WHILE MOVING.

C. Perez

3 years ago
Grace is very friendly and patient and very happy to help in anything we needed, or had questions with.

Lisa Emond

3 years ago
By far Grace is the best property manager I've ever done business with! Thank You.

V. Polley

3 years ago
I can't say enough about the manager Grace! She was so pleasant to work with very thorough and extremely nice and knowledgeable. I went in there beyond stressed about last minute moves and came out relief with the help she provided me. She is defiantly a great asset to the company. Thanks once again for all the help!

Jose Rodriguez

3 years ago
Good and quick customer service. Keep up the good work, Grace!

Paul Pfenninger

3 years ago
Clean facility and has great customer service, thanks Grace, Manager

3 years ago
The manager handled all of my business she was very friendly and very helpful, I would recommend this location to any of my friends

Renell Zenon

3 years ago
Grace was very polite and helpful. I will give referral to family and friends to Lockaway Storage.

3 years ago
Lockaway Storage has excellent amenities & location, friendly & professional staff ,clean, secure and quality maintenance. The price advertised is the price paid.

David Moran

3 years ago
Having to deal with a very BAD moving company from the west coast. Having our furniture scratch, broken or missing. My wife and I met Grace Rivera and Johnny Gibson, they are the most helpful, understanding and friendly individuals that anyone could ever meet. They place themselves in our situation and got involved to help us. We are so Thankful to God, we met them both. Lockaway Storage, thank you for having special associates like Grace and Johnny.

Jose Santiago

3 years ago
Amazing customer service, Grace was very caring helpful and considerate.

Gregory Rodriguez

3 years ago
Had to come in on weekend and called ahead made sure open on weekend, I got called back & updated on hours open and said someone be here if assistance needed- Thank Youk, Grace! Courtesy much appreciated!

Arrielle Gibbings

3 years ago
I had a great 8 months here. Everyone is super polite, generous and the storage rooms are clean and well maintained.

3 years ago
Great, clean facility. Manager has great customer service skills. My business has been here over 3 years and have never had any issues with the facility. Very clean and kept up.

Devon & Jenelle Bond

3 years ago
Grace and the guy at the front office are extremely helpful. From helping ensure we get all our packages to helping us with any inquiries we have. They definitely help us run our business smoothly. Great team!

Seneca

3 years ago
I must say this is the best storage facility I have ever rented. It is not only clean and easily accessible but the customer service is awesome. I have has the pleasure of dealing with at least three different individuals at the front desk since our initial move in 2013. But this past weekend when we had to downsize from a 3 bedroom house to a 1 bedroom apt is was exhausted and overwhelmed. We already had one unit but I was in pain from moving so much so quickly up and downstairs. Grace was wonderful! She not only helped me to get an additional unit but made me feel so much better as she comforted me and gave me light at the end of my tunnel! She went above and beyond what was necessary.

Isabel Garcia

3 years ago
I was very pleased with the excellent customer care given. I highly recommend this place, the prices are reasonable. I had a great person who helped me, Grace is truly an awesome!

Gregory S. Rodriguez

3 years ago
Came in on Sunday when no Storage Facility was open or unit available till business workday. Grace was awesome in showing me the unit to properly size what I needed and got me set up! Their Lease/Rental Truck is also a great option.

Joel Ontiveros

3 years ago
Excellent customer service and clean facilities. Available hand carts to move in items in and out of storage are a LIFESAVER!!

Diana Pretre

3 years ago
Grace was Super freindly. She showed us the units to be sure which one we were comfortable with. Explained everything & lease in detail. Thank You for great service.

April Washington

3 years ago
The manager (Grace) was very kind and helpful. She made my storage renting experience stress-free. I will definitely recommend it.

Raquel Esqueda

4 years ago
Excelente Servicio el personal muy amable y las instalaciones excelentes! Excelent service the personnel is courteous and the facility is excellent !

Nicole& Charles Almanza

4 years ago
Johnny was very helpful and informative. Thanks!

Frank Jimenez

4 years ago
Awesome Customer Service. Grace was very friendly and helpful. Grace made my decision easy to choose Lock-away Storage for my storage needs. Thank you Grace!!

Olivia Jimenez

4 years ago
Wonderful, well-maintained property. Grace is friendly, professional and very courteous. Thank You.

Laurie Hernandez

4 years ago
LOCK-AWAY STORAGE has been the BEST Storage place I've ever used! I particularly appreciated having free use of the moving truck.

Nicole Almanza

4 years ago
Grace is so helpful! Very kind and made the transition easy for me! Very clean place and safe.

Angel Collazo

4 years ago
Business was more than welcoming and the price is awesome. Thank You!

Mario Reyes

4 years ago
Excellent service puts mind at ease and the,grounds are always kept clean..

Veronica Villalobos

4 years ago
Ms. Grace had a great attitude and was very attentive to all of our needs.

David Bell

4 years ago
Service was great and the Free Tuck Service made all the difference.

Steven Barnett

4 years ago
Grace was very helpful and kind. *****

Eleazar Medellin

4 years ago
09/15/2014 GREAT SERVICE, VERY HELPFUL STAFF. WILL DEFINITELY RECOMMEND DEZAVALA LOCK-AWAY STORAGE.

Denise Narciso

4 years ago
Of my many years of having multiple store rooms, Lockaway Storage is rated way beyond 10 being the highest in every area, customer service, you name it. They are superb. I wish to add that not only the De Zavala location, but all the locations are over and beyond the call of duty. How do I know this; well let me just say, I have my resources.

Sheila

4 years ago
The best storage facility. Service is Excellent.

Jason Toscano

4 years ago
I have been storing here for 4 years now. I have NOT had ANY issues. EVER. When Allen left I was very concerned that things would change. But he trained Eddie, and Brittney so well that it was like he never left.

David Guernsey

4 years ago
I have been a customer of Lock Away Storage for about a year. The staff is great to work with and very friendly. The facility and the grounds are clean and it shows they care. I have used other storage places around the area and they all only want your money. Lock Away Storage wants to ensure you feel good about storing your property with them and know it is safe and secure. If you are looking for a great place for storage, choose LOCK AWAY STORAGE...

Julio Canzalez

4 years ago
Great experience. Clean and safe. Staff was always accommodating and courteous.

Anthony Martinez

4 years ago
Clean and safe facility to store your belongings. Great customer service.

Wade A. Glass

4 years ago
Brittany was courteous and helped me with what I needed to get a storage. She is excellent customer service. Thank you.

Edmund LuQuette III

4 years ago
Excellent customer service. I took my brother to rent a unit. She was very nice and clearly explained everything. She was so nice that we even bought a lock from the location. Thank you so very much.

Alfred and Cathy Villareal

4 years ago
Pleasant staff & large storage units with 10 foot ceilings. Clean storage as well.

David Kampenga

4 years ago
I think it is awesome you are using rainwater collection system.

Patricia Dykes

4 years ago
OUTSTANDING!! Makes Public Storage look like Thieves!!

David Guernsey

4 years ago
What a Perfect Idea. The mini offices are perfect for start up businesses. The on-site staff is great to work with. If you are looking for an office space or just a storage, this is the place to go!

Ronald Purnell

4 years ago
I have been a customer here since 2009 and the people here are awesome, especially Brittany.

Sam Bullard

4 years ago
I have used the lock away storage facility off of Da Zavala and I must say that I was very impressed with everything. the staff was great, the service was outstanding, and the knowledge that the employees had made everything run smoothly. the gentleman by the name of Eddie Carrasco, who is a employee there displayed a level of customer service that you just don't see anymore and on that note alone will make me a loyal customer to this company. So I highly recommend that you conduct business with lock away storage.

Manuel Martinez

5 years ago
Super Service. Couldn't ask for anything else.

Brian Duffy

5 years ago
Their customer service is outstanding. In addition, I was amazed at how clean and well maintained this storage facility is.

Jo Dunn

5 years ago
There is a pleasant feeling as I walked in for the 1st time. Tenants smile and wave as you would in a familiar community. Storage rooms are clean and well lit. The ease of renting a storage with a free moving truck is professionally, effeciently, and effortlessly handled by the friendliest manager, Eddie. I am truly impressed!

Oscar Barrera

5 years ago
I love it. I did look around & got best deal here. Very specious entry & very clean facility. Will recommend to anybody.

Linda Vos

5 years ago
Very clean and accommodating. Knowledgeable staff.

Carlos Garica

5 years ago
Great experience. Very professional and helpful. I would recommend my friends to come here.

David Headley

5 years ago
Awesome, friendly people. Makes it feel like home away from home.

Kim E. Garner

5 years ago
Very nice. Very up keep. Not to much to get in!

Maria Ramos

5 years ago
Pleasant service and clean facilities.

Selena Robinson

5 years ago
Awesome Place! Very clean & friendly. Thank Ya'll!

Anamaria Avila

5 years ago
Very Convenient, Access 24hrs. Personnel always friendly and accommodating.

Rosario Martinez

5 years ago
Edward did a great job, showed me and gave me all the information I needed. Thank You!

Cathy B

5 years ago
Was impressed with mini office. Can put my machine in back and able to do work like a studio for sewing.

Kevin Porter

5 years ago
Excellent service. Explained all service very well. Great service.

Ronnie Brown

5 years ago
Excellent!

Jason Frank

5 years ago
Lockaway Storage has treated me very well, and gave me a great deal on storage. I reccomend them.

Rodney Walker

5 months ago
Lockaway has been a great place for my storage. Easy access. Employees always available. Problem free. Just hated the annual price raises.

Sydnee Cruz

2 years ago
Excellent Service, air conditioned so your stuff stays in great shape. Very smooth transition into storage and out of storage!
See all reviews

Hunter Harrison

2 years ago
Great Service from Staff, Clean and Easy to Use Facility. Would use them again. Also, Fair Prices!

Abigail Hendricks

1 year ago
Very clean, will work with you, can up or downsize, as needed.

David Guernsey

4 years ago
I have been a customer of Lock Away Storage for about a year. The staff is great to work with and very friendly. The facility and the grounds are clean and it shows they care. I have used other storage places around the area and they all only want your money. Lock Away Storage wants to ensure you feel good about storing your property with them and know it is safe and secure. If you are looking for a great place for storage, choose LOCK AWAY STORAGE...

Lizz K

3 years ago
I was hoping to at least receive mediocre service for arriving in near closing time but Grace totally blew me away! She extremely helpful, pleasant and very thorough when explaining leasing information. Rates are bomb, staff is awesome and I am comfortable storing my belongings there!

jam jam

2 years ago
Manager Grace is friendly and helpful. The facility is clean and I feel my belongings are safe and secure. Thanks Lockaway Storage!!

Jason Toscano

4 years ago
I have been storing my inventory here now for 4 years. I have NEVER had any issue. I always get commented on by my customers asking if this place is new. Or they tell me wow this place is secure. Like the above reviewer said. They are very personable and understanding. Its not about the money to them. Its making sure you are happy. When Allen left I was very worried that things would change. It was almost if Allen never left. Eddie and Brittney go above and beyond just as Allen did. I have referred many friends, and family to this place. Some were temp and some were long term. Others came back after realizing how much better this place was compared to others.

Sarah Stone

1 year ago

Frank Corona

3 years ago
Grace was very helpful and knowledgeable about the business she's in and also very attentive to customers and I would like to thank her for helping us out. Thank you grace for everything you did! The place is well kept as well. Loved the leasing experience. I would recommend anyone to come here.

Starr Gonzalez

3 years ago
I was in a bind where I needed a storage immediately. I went to Lockaway Storage and was greeted by Grace, the manager on site. Grace turned my stressful situation into a pleasant one. Grace was able to accommodate my needs by finding me the storage I was looking for. Grace was extremely professional, immediately acknowledged every customer who walked in the door and was great at multi-tasking. I will definitely recommend Lockaway Storage to friends and family, because of the exceptional customer service I received from Grace.

Amit Tahilramani

2 years ago
Have been a customer of Lockaway storage De Zavala location for last four years and it has been a great experience. The staff is friendly and the location is well maintained. The units are very accessible and their hours suited my needs.

Bryan Peters

1 year ago
We're glad we chose lockaway storage over others because we have never had a problem with the facility or staff. It's always clean and maintained and Damien is always helpful in making sure we get the best deal for our storage needs. We would recommend this location to anyone looking for a unit.

Rene Gomez

2 years ago
I had a smooth, great process with this location. Staff was very helpful. I arrived with my reservation, had a quick check in and was with them for a month. When I called to ask about a possible move to a smaller unit or staying in the same unit, staff was very nice about giving me details. Check out was quick and easy as well. If I need a storage unit again, I will definitely use this location.

Kay Scroggins

2 years ago
Outstanding customer service when I moved in and when I moved out. The storage facility is very clean, well lit, and convenient. They even have Dolly's so you can move your furniture, etc. easily. I highly recommend Lockaway Storage on De Zavala Road.

Ashley Corona

3 years ago
Grace was very friendly and nice. My leasing experience was great. She took the time to show me around and I even had my 1 year old with me so she was very patient. The whole building is well kept and clean. Climate control storage is pretty cool. She was amazing and I cant tell you how grateful I am. thank you Grace!!. I loved my leasing experience. (:

Jacob Myers

11 months ago
We had an office unit for almost 1 year and it was great for a transition space. Price is great and staff friendly.

Alicia Neaves

9 months ago
I rented a climate-controlled unit. Never experienced any problems during my two years here. Staff was always very professional and helpful. Property is always clean and well-kept. Will definitely use again if Im back in SA!

Jose Manuel Linares

9 months ago
On the day I began business with Lock Away Storage I visited different places, most seem like they weren't interested or care whether they rented the place or not. When I walked in to Lockaway, I was immediately greeted by Damien who took the time to explain the different options I had, gave me some tips on square footage and throughout the rental process showed he cared about his customers. My business Vida Connect Independent Solutions in San Antonio, TX. now relies on this Lock Away location for storage, but wait it doesn't end there, after I signed my lease and on my third month now we still have a person with a great personality sitting behind the desk who will wave at you as you come in. Awesome customer service on DeZavala Rd.

dennis paez

7 months ago
GREAT MANAGEMENT STAFF ALWAYS TAKING CARE OF THE PROPERTY AND CUSTOMERS. VERY CLEAN RESTROOMS

ilda grimaldo

6 months ago
I would like to commend Damian for his professionalism. During my two years of rental he demonstrated great customer service, positive attitude and was extremely helpful in assisting me with what I needed. He is definitely a great asset to Lock Away

Denise Ford

6 months ago
Awesome staff, friendly, professional and go out of their way to help. Place is kept very clean and protected.

Abigail Montoya

4 months ago
Damien was extremely helpful. He helped get me a better rate than one of his competitors that I was planning on going to and was extremely nice and patient. Highly recommend this place.

Matthew Mechtly

2 months ago
Damien went above and beyond to be helpful when i needed a second unit in an emergency. Outdoor garage units have much higher ceilings than nearby competitors (and other lockaway storages too), and the rates were very competitive. Would definitely recommend renting here!

emma kloiber

2 months ago
Very easy, convenient, and clean. Employees are very helpful and nice, really care about customer satisfaction! Definitely recommend!

Anna Lisa Santos

1 year ago
Great, clean, and very secure facility. Staff is nice & property is very clean.

Nicole Mitchell

8 months ago
They raise prices every month. Worst customer service. And we now have rats in our stuff. Do not store here
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Laurie H.

11 months ago
Used this place several times and never had a problem. Units were always clean,dry, intact. Damien was always helpful and courteous. If we move again in...

Craig S.

9 months ago
Great place for storage! Previous negative reviews aren't even relevant, as this facility was owned by completely different company at that time. The...

Jill L.

7 years ago
If only a 0 star were possible. Terrible, surly service by a "manager" who likes to pretend he was an attorney (yeah, right - don't you have to finish high...

Arlen D.

3 years ago
Be cautious when reserving a unit with this company. One employee with this company will promise to reserve a unit for you for a future date, and then a...
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Storage Facility Amenities21 Amenities

  • 24 Hour Cameras
  • Box Office
  • Boxes & Supplies
  • Business Center
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • Music
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors
  • Truck Rental

Storage in San Antonio, TX

All your storage needs will be met at 6075 De Zavala Rd at Lockaway Storage! Our facility is located near a sprawling residential area in San Antonio near Thai Bistro & Sushi, Rome’s Pizza, and we’re just blocks away from I-10. The University of Texas at San Antonio is just minutes away, making us a fantastic storage solution for students needing extra space. Come visit us!

Welcome to one of the most unique storage facilities in San Antonio, Texas. Lockaway Storage – De Zavala offers a state-of-the-art facility for the UTSA and Medical Center areas of San Antonio, as well as serves the storage needs for Helotes and Leon Valley. We have skilled and friendly managers on staff ready and willing to help with any questions you have about the size of storage you need and features we offer. We have been in operation since 2009 and all of our units have solid steel walls with 10’-12’ insulated ceilings. 

We know that security is an important factor in choosing a storage facility so that is why we have motion-recording cameras throughout our property working 24 hours a day. Our facility is completely gated, and we use an electronically secured access system for entering and exiting the storage lot. We have 24-hour access available by request. Give us a call today!

Lockaway Storage on De Zavala also offers a full line of moving supplies and boxes at convenient low prices. We are located in the home of the Spurs, San Antonio, and are next to the Retreat at Hart Ranch Apartments on De Zavala Road. Come visit Lockaway Storage and see why we have the reputation of offering outstanding customer service, competitive rates, and a storage facility that truly stands apart from the rest. 

Team Member Anniversary – Ashley Wagster

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio team member Ashley Wagster who is celebrating her 1-year anniversary with Lockaway Storage this week.  All interviews are performed by Peter Soto.

20170213_102433 (1)

Ashley Wagster sporting a Lockaway Storage polo at one of our 29 San Antonio area self storage facilities.

You can find Ashley at

Lockaway Storage – De Zavala

Lockaway Storage – Culebra

Lockaway Storage – Huebner

Peter: Hey Ashley, your one year anniversary is coming up this week. How did you get started in self storage?

Ashley: I had been in food service for about 3 years and I kind of just applied to anything and everything for about a week. When they called to interview me, I interviewed with Misty and Thomas and I just liked it. I like the atmosphere, I like the people, the way they presented themselves. It seemed like something I could do. I love people and I’ve always been in a customer service job, so interacting with customers wasn’t a big deal. I was a manager before, so I know how to work alone or work with people. It was a really big change though, because it was something I’d never done before, but I’m really glad that I did it, because it’s been a blast.

Peter: Tell us a little about your role with Lockaway.

Ashley: I’m an assistant manager, but I do travel to four properties.

Peter: Dang, four properties! You must get to see a lot of different characters storing a lot of different stuff. Sounds like you’ve got a lot going on.

Ashley: Oh, big time. Sometimes it gets kind of hard when I can’t follow through with something and I have to pass it along to someone else to do it. I’m the type of person who wants to take care of things myself, but sometimes I can’t, because I don’t get an answer the same day, you know? Sometimes that’s hard for me, but I like to be busy and I love to help and I’m helping big time, let me tell you.

Peter: It sounds like you really enjoy working for Lockaway Storage.

Ashley: I do.

Peter: We talked earlier about how self storage is different than what you were doing before. Have you learned anything here that you think you wouldn’t have if you’d stuck with food service?

Lockaway Storage - De Zavala

Lockaway Storage’s De Zavala location can be found at 6075 De Zavala Rd
San Antonio, TX 78249.

Ashley: What I learned working with Lockaway is that their commitment to treat others how they want to be treated is not something you would see in the food industry. It’s known as, “the customer is always right.”, but sometimes that’s not the case. Also, I don’t like to be micro managed, because I don’t think anybody can work under that kind of pressure. I’m able to excel more when I’m not being micromanaged, because I can go my own speed. At my other jobs, I was required to do certain things and, like I said, I was a manager when I worked in the food industry, and so it was really hard, because I want to get in there and help people and I was told I wasn’t allowed to and, so, that’s not something I’m ok with. I wasn’t going to be the type to just stand there and watch while people suffered. One of the things I learned is that people come to storage because of so many different aspects of their life, I can’t even tell you all the stories I’ve heard or sob stories or people that were just infuriated. Pretty much everything that could happen has happened. I like it though. I like hearing people’s stories and I don’t think you can really have those kind of personal relationships with people in the food industry, because there are just too many people coming in and out.  

Peter: Yeah, that’s a good point. I hadn’t thought about it like that. It sounds like you enjoy that Lockaway Storage gives you ownership over your own facility to run it the way you want at your own pace. Am I on the right track there?

Ashley: Yeah, yeah. Oh, yeah. That’s definitely right.

Peter: Do you have any favorite stories from the past year?

Ashley: Oh, gosh. Yeah. I’ve met some really crazy people. I met a guy who actually met Donald Trump before he was the president and went to a ball last week for him, so that was kind of crazy. It was like, small world!   

Ashley_Wagstersmall

Ashley Wagster is an assistant manager for Lockaway Storage in San Antonio

Peter: Oh, wow.

Ashley: Another one, this guy was a medical examiner for about ten years and two of the patients he had to examine were Ted Bundy’s victims.

Peter: What!

Ashley: They didn’t know that until after Ted Bundy was obviously caught, but when they went back through and everything those were two of his victims.

Peter: Ah, that’s crazy! That’s so creepy!

Ashley: It was very creepy! There are just so many different people. I was talking to a guy the other day who is so filthy rich it is not even funny, but he doesn’t portray himself like that. He works really hard. He said that when he was younger he worked in coal mines and then farming and then, I mean, he did everything.  Then helped teenagers by being a mentor to them. He also owns a couple townhomes. It’s just crazy the type of people that you meet. It just blows me away.  

Peter: Yep. Everybody uses self storage. You really do get all types.

Ashley: Oh, yeah.

Peter: So do you live in the San Antonio area?

Ashley: I actually do live in San Antonio and I live in one of our [apartment] properties.

Peter: How long have you been here?

Ashley: I’ve lived in San Antonio four years this May.

Self storage units at Lockaway Storage in San Antonio.

A row of storage units at Lockaway Storage in San Antonio, TX.

Peter: Nice. What brought you down here originally?

Ashley: I’ve always loved Texas and San Antonio is one of the cheaper areas to live in, but it’s also huge and I’m from New Mexico, so there’s not a whole lot of life. It’s a great place to retire, but it’s not a great place to be from like 20 to 35, because there’s not a whole lot to do besides outdoor stuff and I lived there forever, so I’ve already done all of that.

Peter: So you moved to San Antonio mostly for the social aspect of the big city?

Ashley: Yeah, but San Antonio is so different too, because it doesn’t feel like a big city when you drive 20 minutes in one direction and it feels like you’re in the country, which is insane. I also love that there are small cities and towns close by that I can just go to on a day trip. I love Fredericksburg. It’s a great place to go visit.

Peter: Oh, yeah? What’s in Fredericksburg?

Ashley: You know, you just go window shopping, to wineries… my favorite wine is actually from there.

Peter: What’s the name of  your favorite wine?

Ashley: It’s actually made in Georgetown, Texas, but it’s a peach wine. They’re actually known for their peaches down in Fredericksburg, so I load up on peach stuff, like, twice a year.

Peter: That’s cool. I did not know that. Next time I’m in San Antonio, I’ll have to stop on down in Fredericksburg and try some peach wine.

Secured self storage units.

A row of secured self storage units at Lockaway Storage in San Antonio.

Ashley: There are actually a lot of wineries in San Antonio, but over there a lot of shops will let you sample without paying a service charge. It’s just so much fun and the people are nice. I like it.

Peter: Something I’ve been seeing as far as self storage goes in regard to wine is people doing wine storage. Have you ever had anybody inquire about anything like that?

Ashley: No, not that I’ve heard.

Peter: Over at the California facilities, I’ve seen some people do it. They’ll buy a few cases at a time and set aside space in their unit for that.

Ashley: That’s awesome. Really cool.

Peter: And it makes climate control that much more important.

Ashley: Yeah, most definitely.

Peter: You’ve been in San Antonio for about four years now. If I said to you, “Ashley, I want to have the authentic San Antonio experience.” what would you recommend to me?

Ashley: You have to go down to the River Walk and the Alamo. Those are the two most important things. And then I would suggest going to see a Spurs game, but I’m not a Spurs fan.

Peter: Haha, why?

Ashley: I grew up in a town where there’s nothing professional. It’s all college, so it’s a different atmosphere here.

Peter: Well, we’ve made it through all of my questions. Do you want to give a shout out to anybody at Lockaway or Strat Prop in general?

Ashley: Misty and Don. Misty is my DM and I’ve learned so much from her, because she trained me. Working on her team has been really fun and she always helps me out, like if I need extra hours, but I always ask her if she needs help with anything extra. Then Don, he is just a great person to work for and I love that he knows everyone and remembers everyone and knows everyone’s individual situation. It baffles me, because there are so many owners and managers and other people. He’s a one of a kind man, let me tell you.   

Happy 1-Year Anniversary Damien!

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio team member Damien who is celebrating his 1-year anniversary with Lockaway Storage this week. All interviews are performed by Peter Soto.

You can find Damien at Lockaway Storage – De Zavala

Peter: How did you start working in self storage?

Damien: It wasn’t a decision to work in ‘self storage’ per se, but I do have a management/customer service background, and I felt that I had the right qualifications to make a positive contribution to the team.

Damien at Lockaway Storage in San Antonio, Texas

Damien manages Lockaway Storage – De Zavala in San Antonio, Texas.

Peter: What’s the best thing you’ve learned while working for Lockaway Storage?

Damien: If I’ve learned anything, it’s that all people truly can come together under the same banner. We look different, talk different, believe different, but we’re all committed to providing the same quality of customer service to each and every person that calls, emails or walks through our doors. I think that says a lot about Lockaway Storage.

Peter: What is your favorite self storage story?

Damien:I can’t say that I have any favorite self storage stories, but there have been many days where it felt good to be in my chair. For example, days where I was able to set someone at ease and make their moving and/or storage experience less stressful, to days where tenants entered my office with a particular grievance and left my office cheerful, knowing they were heard, and confident that we would do everything necessary to address the issue.

Lockaway Storage front office on De Zavala road in San Antonio, Texas.

An outdoor view of Lockaway Storage on De Zavala road in San Antonio, TX.

Peter: What are your hobbies when you aren’t at your facility?

Damien: I’m a musician, a gamer, a reader. I love cooking and exploring new restaurants. I love the beach, traveling in general and I’m a glutton for good conversation over the right cup of coffee.

Peter: What’s your favorite thing to do in San Antonio?

Damien: Leave it! But it’s always nice to come back home!

Peter:What’s your favorite restaurant in San Antonio?

Damien: That would definitely be Guajillos. I suggest you try it! It’s unique and flavorful. There isn’t another restaurant like it in San Antonio, at least that I know of.

Storage units at Lockaway Storage in San Antonio, Texas.

Lockaway Storage units at the facility on De Zavala road in San Antonio, Texas.

Peter: Would you like to give a shout-out to anybody?

Damien: Yes! I’d like to give a shout-out to Ashley, the assistant manager here at De Zavala. She is reliable, consistently does a remarkable job and is knowledgeable about the services and products we provide. What more could you ask for in a team member?