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StorageMart

1575 Thousand Oaks, San Antonio, TX, 78232

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUNClosed
Gate Hours Closes in 12min
  • Daily6am - 10pm

Storage Customer Reviews

Kenneth Kovats

1 year ago
Awesome service! Kelly is amazing and really helped my band with our new practice space here! Recommend!

Zack Smith

1 year ago
Kelly always goes the extra mile. Great experience

Laura Evans

2 years ago
The staff is courteous and the process of getting a new unit was quick and painless. I got a good deal on the space and look forward to using the facility. They answered all my questions to my satisfaction as well and the young lady at the front desk was fun to interact with. All of this is much appreciated in a world where sometimes it feels like customer service is a lost art!

Chuck Barksdale

1 year ago
Trainable prices. We'll kept.

Juan Salinas

1 year ago
Good Customer Service :3

Zelda Williams

3 years ago
I recent rented a space at Storage Mart. This is the second time I have used this location. The rental experiences is efficient, well explained and the staff are always polite and helpful.

Jesse James

1 year ago

MIchele McLaughlin

2 years ago
Very helpful, clean and secure. Moving supplies well stocked. Would recommend this facility.

Dillon Martin

1 year ago
Fast, friendly and personal staff. Definitely recommending this company

Brenda Plotkin

2 years ago
Secure!! Clean, accessible, well patrolled and maintained. Friendly staff.

Abraham Juarez

2 years ago
Very clean storages and great management.

Dusty Hoesly

2 years ago
Experienced excellent customer service from Kelly at the Thousand Oaks Storage Mart.

Julieanna Cline

2 years ago
Clean place. Very helpful lady in office, took the time to not only show me around, but make sure I tried things out myself so I would know how to access building, etc. There IS 24 hour access if you request it. I think it's a very good idea,--it makes this storage facility safer. If something happens overnight, they will know who had access.

Robin Clark

1 year ago
The two ladies that work in the office are awesome! Professional and still fun.

Joey Larison

11 months ago
Just really friendly and help with everything you need.

George de Leon

1 year ago
Leann and Kelly did a great job finding me a unit that was adequate for my things and even recommended climate control to keep my valuables safe during the Texas heat wave. The facility is extra clean and is obviously very well maintained in all facets and the prices are super reasonable compared to other businesses in the area. I would absolutely recommend this facility to anyone that needs to store things away and loves a friendly smile when they walk in the door!! Keep up the great work!!!

Deanna Condit

1 year ago
This place is great! Clean facility, friendly office staff, my paperwork was ready when I arrived so I didn't have to wait, and awesome specials!

Cynthia CoyGarza

10 months ago
Great service very clean and secure easy in and out location

Tara Tamez

1 year ago
Amazing service, great experience!! Kelly and LeAnn are probably two of the friendliest people I have ever met. Kelly patiently guided us through every step of the paperwork, and LeAnn took us to our unit and made sure we knew how to use the codes and lock. They both expertly answered all of our questions and put us very much at ease. I would highly recommend. Thank you, ladies!!

Luis Antonio Torres

1 year ago
Loved the place. I've been here before and I had to come back because of the staff, location, demeanor and service. The prices are also reasonable.

Jerold Ramon

9 months ago
Super friendly, I've not had a single problem with them and they are willing to help out

Brynn Listenbee

5 months ago
MS. Kelly was so pleasant and very helpful. I will have peace of mind with my belongings in storage here.

L Moore

2 months ago
Very friendly, informative and quick responses! This is my 2nd summer with them. Competitive prices and great location!

Diana Allison

1 month ago
Everyone is very nice and helpful. The storage spaces, both conditioned and unconditioned are extremely clean. It has been a pleasure working with them. I highly recommend them!

Kevin Reviews

2 weeks ago
Storage Mart is a pleasure to work with. A very clean, well kept location with easy access. Everyone who works here is very nice and extremely helpful. I would be happy to use their services again

Ashley Hernandez

1 week ago
Kelly was very helpful and answered all my question and got me in and out with no issues. Loved working with her!

Jeri nicholl

1 month ago
Easy to reserve online... close to my home.. easy to get in and out of.. the only thing they dont tell you is that you have to buy insurance and ot tacks onto your monthly fee.. other than that.. its a good deal

Mario G.

7 months ago
I just closed my account at this storage location. A week ago, they had a break-in into nine (9) storage rooms...INSIDE OF A CLIMATE-CONTROLLED BUILDING!!! Thereafter, managment was supposed to get the latches fixed that same afternoon. I returned today, 5 DAYS LATER, and they still hadn't fixed the latches. Instead, everyone's stored goods were secured with packing tape on the doors!!! Never an offer to proactively move my goods to another, undamaged room. They didn't care; it wasn't their stuff. Management didn't show one bit of concern or empathy. ZERO! Insult to injury: First of all, they NEVER answer their telephone; it ALWAYS goes to voice mail...and don't hold your breath waiting for them to call back! Secondly, when I checked their prices online, they were offering rates on the same size storage room I was renting for $30 less per month than I was paying. (Based on my 4 years of paying my bill on time every month, you would think I'd be rewarded for my longevity and consistency. NOT!) I would not advise using this location for your storage needs. I will certainly never be back!!!
See all Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay

Storage in San Antonio, TX