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StorageMart

9580 Potranco Road, San Antonio, TX 78251

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Jason Bishop

2 years ago
Alyssa did a fantastic job explaining all guidelines. She had a very positive attitude. Rates are reasonable and security is unparalleled compared to other storage facilities. A+ customer service.

Andy Hardin

2 years ago
Very pleasant experience! Alyssa displayed top-notch customer service and was very helpful from the day we got our storage unit, until the day we unloaded everything. Extremely satisfied with Storage Mart and will use it again when the occasion calls. Thank you!

Priscilla SanMiguel

1 year ago
Violet is an awesome employee

DeVante W

2 years ago
Great service, and had the perfect size for my needs. I definitely recommend this location if you need storage in this area!

Eric Capuano

3 years ago
Great facility, friendly staff, and affordable units. Also noteworthy that this company is contributing to the American Red Cross which is pretty cool.

MyNew TXHome

1 year ago
My 3rd time using their services. The staff is very accommodating, professional, and attentive to your specific storage size/needs. I always get super deals when I go there. Storage units are clean, and secure. I never had an issue there, and they even recognized me and remembered my name. Very polite, honest and wouldn't hesitate to go to this storage again. Highly recommended.

Greg Banks

1 year ago
My 3rd time using their services. The staff is very accommodating, professional, and attentive to your specific storage size/needs. I always get super deals when I go there. Storage units are clean, and secure. I never had an issue there, and they even recognized me and remembered my name. Very polite, honest and wouldn't hesitate to go to this storage again. Highly recommended.

Angela Warrington

1 year ago
This is the 1st time I've rented a storage and my experience with the ladies at Storagemart on Potranco was fantastic! Rose and Alyssa are so kind and helpful. They have wonderful customer service and make you feel like a friend! The space was exactly what I needed and the price was even better. Everything from the front office to the actual unit was so clean. I really feel like I'm in good hands here! I would highly recommend them to everyone! Thank you again ladies for all of your help!!

glen walker

1 year ago
Great first time experience. ...Alysa was very friendly and helpful. Will recommend this location to anyone I know looking for storage. Glen Walker

Patricia Cadena

2 years ago
Alyssa & Rose were exceptionally helpful & very professional. I used this location some years ago & was very pleased. Needed storage once again & had no problem selecting this secure location again.

Midge

1 year ago
Rose is amazing! She made the move to storage so easy for me! She was extremely helpful and so happy to get me into the unit I needed. I would happily recommend Storage mart to anyone looking to secure their treasures!

Hermene Thompson

10 months ago
Friendly staff very helpful and timely even though I needed to make changes last minute.

Jarrod Council

2 years ago
Easy to access. Secure.

Adrian Barrera

1 year ago
Easy acces to loop410 n loop1604

Mark Huerta

1 year ago
Great customer service. Alyssa, Manager was very informative. And they have a great specials. Check them out.

Joshua Mull

11 months ago
Great staff with awesome rates

Brandon Gray

2 years ago
Rented a 5x10 unit on Friday, October 7th and wasn't offered to view unit prior to signing paperwork. Loaded up moving truck Saturday, October 8th and didn't realize their office closed Saturdays at 4 until I arrived at 5 to unload the truck. Unit was way too small for my items, which I would have realized had I been offered to view it prior to finishing the paperwork. There was no emergency contact number, the 800 number provided was closed as well, and the office is closed on Sundays. Today, Thursday October 13, I received a call from the manager stating they noticed I hadn't put a lock on my unit yet and that they put their lock back on. When I explained to the manager that the unit had been too small and that their offices being closed on Sundays left me with no other choice than to get a storage unit elsewhere, the manager became rude and tried to turn it into my fault for not calling them immediately. She also told me I should have left a voice mail, but there wasn't an option to do so when I called the various numbers to try and get ahold of someone. If you decide to go with this storage facility, view your unit before signing your paperwork, make sure you pay attention to the office hours of operation and pray you don't need to make any changes after hours, and keep in mind there is no emergency contact and no way to get ahold of ANYONE after the offices are closed.

kevin momo

8 months ago
Dont store your belongings here. Units have been robbed 6 times in the last 2 months and management doesnt seem to care.

Luis Ward

2 months ago
If I could place 0 stars I would, but Google won't allow it. I stored my property in this locations store unit in August of 2017 with insurance just to find, after 5 months my 2 refrigerator, washer, & patio furniture destroyed by rodents. Upon making my complaint & claim I was told the insurance wouldn't cover nor would I be compensated for the losses!! After continual complaints they agreed to give me three hundred dollars which I have yet to receive in which does not cover not even half of my total losses nor does it even cover the repairs of 1 refrigerator. The first photo shows the destruction that was done to my washer the second photo shows the rodent droppings on my on my furniture the third photo shows the water hose to one of my refrigerators shoot up in the fourth photo shows the chewing up of the components inside of the washer and so also the 4-6th. I will never recommend this location to anyone or any of the Storage-mart for that matter. My total losses added up to just over $1300, and all they offered me was $300, and have not sent it yet. Horrible horrible horrible.
See all Reviews

Jenel E.

6 years ago
I've had renting here for a little while but recently moved out because I moved to a house. Yay! :) The managers here were really cool. The units themselves...

Storage Facility Amenities8 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol