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Lockaway Storage - Randolph

9482 FM 1518, Schertz, TX, 78154

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:45pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

Storage Customer Reviews

Website Reviews

Mark Garcia

1 year ago
Lockaway Storage had the best rates in the area. It was an easy choice & decision to make to go with them for my storage needs

Robert Herbelin

1 year ago
Great Service. Sedric was very helpful and friendly. Clean facilities

James Brewster

1 year ago
Awesome customer service. Very friendly, clean facility, Great location

Kathleen O'Meara

1 year ago
Sedric & Sergio were wonderful. Thank you . Nice and clean, cool and friendly. Was a pleasure becoming apart of your "team"

Daniel Felan

1 year ago
Sergio & Sedric were Awesome! They were very helpful. This made us make the decision to choose this Lockaway!

Gerald A. Erebia Sr.

1 year ago
Facilaty is well keeped and grounds are clean. Personal is very professional and are always willing to help and assist your needs

David Ayala

1 year ago
Great customer service. Easy to communicate. Fair price for the space needed.

Gail Williams

1 year ago
Excellant service , great location, employees vary helpful, vary clean

Jackie Schatteles

1 year ago
The staff is friendly understanding the customers needs and wants. The price is reasonable, not too high

Franciso Milian

1 year ago
Excellent Customer Service, Very Knowledgeable, Organized, and Clean Property.

Marsha Conner

1 year ago
Great place to rent from. Will recommend to All!

Michael Barela

1 year ago
Great customer service! Sedric & Sergio very friendly. Office and store area clean and neat. Highly recommended

Sonia Garcia

1 year ago
Very clean property, Nice customer service, The location is great, Close to my house

James Thomas

1 year ago
Always professional and facility is always available and clean.

Thomas A. Pomroy

1 year ago
Thank you for the service you all do here. The storage place is well kept up, clean and free of litter

E. Freeman

1 year ago
Sedric was very professional and courteous. Great customer service

Steven Halloway

1 year ago
Patrick was very helpful, answered all questions and very courtous

Gary Crogt

1 year ago
EXCELLENT. Location, Good communication, friendly, Great cust. Service.

Wes Shaw

1 year ago
Sedric was very helpful and accommodating.Facilities were clean and secure. Very good experience will refer to others.

Arielle Martinez

1 year ago
Fast service, clean spaces! Very convenient with large storages and reasonable prices.

Josue Carrion

1 year ago
This was the best customer service that I've experienced. Sedric Hatnot was the best company I've experience in Years. God Bless.

William Davis

1 year ago
The place looks very nice, very good job of cleaning it up!! Good people in office too. Nice new gate!

Susan Lee

1 year ago
Sedric did a great job helping me out with me last minute need for a 10 X10 unit. Thanks for being so close and looking forward to using your services.

Deena Lehman

1 year ago
Like all the reviews on-line show, Sedric is so very helpful & efficient

Bonnie Loory

1 year ago
So happy with service here. Sedric is so helpful and professional!

Jayne Luckey

1 year ago
Sedric was friendly and informative. He took the time to show us the unit and helped us figure out if our stuff would fit. Would highly recommend to anyone!

Cassandra Darantes

1 year ago
Awesome

Rose Lance

2 years ago
Fantastic! Perfect customer care!

Mark Purcell

2 years ago
Both Sedric and Kim - Also Amy are very professional and courteous. I hope that I can continue to rent at this location, Thanks.

Debbie Krause

2 years ago
I understand having increases, but over $50 with less than a full 30 days notice is not customer friendly. I would love to stay since I've been here from day 1. Sedric was awesome!

Monica Espinoza

2 years ago
Thank You Sedric Manager, Very well and understanding customers needs as to cleaning the property. Thank you for helping understanding prices well great.

Abe Hunter

2 years ago
Great customer service & fulfilled all my needs for storage shed.

Bonnie Loory

2 years ago
Just realized you are new and bought the other company. Good luck to you. The customer service is excellent here.

Debbie Brienden

2 years ago
Kimberly was very kind and helpful. Keep up the great work. Kimberly cares about clients.

Lacey Brown

1 week ago
Great customer service. Fast friendly and clean. Would Recommend to friends and Family

Warren Frederick III

2 weeks ago
Very helpful and accommodating - Clean facility and well organized.

Nicole Martinez

2 weeks ago
Very knowledgeable, friendly, and reliable clean facility. Look forward to time here.

Lawrence Haggerty

2 weeks ago
Very helpful staff! Clean facility, rented from facility immediately.

Billy Bob Teague

2 weeks ago
Great Place. Super clean, nice workers. 10/10 would recommend.

Austin Tague

1 month ago
Manager was super nice and great to talk to. Property was very nice and well maintained

Mark Vanweezendonk

1 month ago
Awesome Service, Great location

Alvin Baldwin

1 month ago
Marcus did an outstanding job with getting me set up for rental.

Micheal Butler

1 month ago
Sedric and Marcus took great care of me and made move in super easy.

1 month ago
Sedric and Marcus took great care of me and made move in super easy.

Ramon Manzano

1 month ago
Great customer service very welcoming person. Know how to meet and Greet and interact with customers.

Donald Hoyt

2 months ago
Marcus was very helpful, came in prior to closing and did not make me feel rushed. Thank you very much.

Bill Bunce

2 months ago
Stopped by & rented a double unit after speaking with Sedric earlier today. Great assist, knows the property & the rules

Brianna Zidec

2 months ago
Marcus @location Randolph was excellent. Answered all my questions and was more than helpful. Thanks, Marcus !

Eduardo P. Cabral

3 months ago
Very Helpful showed us the space that we needed nothing more nothing less

Edward R. Saeger

3 months ago
Sedric has help me on numerous occasions. Is knowledgeable and an asset to your company.

Matthew Colascione

3 months ago
Sedric was a pleasure to work with, easy to correspond with. I look forward to my Time Here.

Donald Williams

3 months ago
Clean very nice can't wait to get here

Brittany A. Warden

3 months ago
Great customer service; called back right away. Very clean/great location

Natacha Zelek

3 months ago
When I first met sedric he was very helpful and very good hospitality. The unit was very clean and I would recommend this place to anyone.

Micheal Santos

3 months ago
Service to sign up for the unit was very good.

Wade Blanton

4 months ago
Fast friendly service professional had no problems getting a unit right away

Jen Mcneal

4 months ago
Very nice and informative. Great customer service.

Sherry R. Corley

4 months ago
Sedric is very friendly, Knowledgable and professional. He is a pleasure to work with. Very nice facility

Sylvia Greenwood

4 months ago
A plus customer service, first class!

Keisha Smith

4 months ago
Great service from the manager today explained everything to me in great detail, pricing was fair.

Alvin Baldwin

4 months ago
Mr. Marcus was a pleasant gentleman to work with, he was excellent in handling business.

Cecilia Asebedo

5 months ago
Manager was awesome, great facility and I do like the location

Vanessa Navarro

5 months ago
Very Nice people explain every thing clean place.

5 months ago
Very Nice people explain every thing clean place.

James Hyer

5 months ago
Very informative, space was huge. All fees and costs explained and up front. All rules and expectations explained, Thanks

David Olson

5 months ago
Thanks, Sedric is very Professional and Friendly. Enjoy doing business with Him.

David Wormser

6 months ago
Sedric did an awesome job explaining and leasing a 5x10 unit to us. Very thorough!!!

Damon Ulrich

6 months ago
Came in to rent a unit, manager knew a lot and rates well, clean property, easy to access.

Jesse Hancock

6 months ago
Manager did a fantastic job. Was able to help us with everything we needed. Very Polite, great manners VERY CLEAN FACILITY. 10/10 would recommend.

James Shuman

7 months ago
Marcus was very friendly and helpful. Clean and secure facility.

Paul Phillips

7 months ago
Marcus was fantastic to work with. He was very knowledgeable and accommodating. I will use this place again if I need storage in the future.

Chad Comeaux

7 months ago
Very courteous, polite, enjoyed his conversation

Benard Thomas

7 months ago
Sedric was very organized and responsive. Friendly and kind service

Robert Klupka

8 months ago
Great Service, Great Management, Clean, Quiet. Excellent price overall Great.

William Davis

8 months ago
The property is maintained very well and the service is always willing to help

Jessica Jones

8 months ago
Very polite and good service. Nice clean units and surrounding area

Don

8 months ago
Sedric and Marcus have proven to be available when need

ROD Staley

8 months ago
Sedric was very helpful. Office was clean. Very professional.

Raina McKinley

8 months ago
Great Job! Very clean and nice. Very helpful

Alec Lyttle

9 months ago
Good Customer Service, Did a great job explaining everything.

Edward E. Carthon

9 months ago
Very Professional and Knowledgeable. I would recommend to others.

Anthony D. Stivers

9 months ago
Totally stress-free experience. Clean place. Overall totally happy with everything Sedric was awesome.

Melissa Garrett

9 months ago
Very knowledgeable and professional :-) Clean for a very fair price.

Belinda Hathaway

9 months ago
Very nice and Helpful. Good and happy personality very important to have someone like him to work with.

Adam Berheide

9 months ago
Great Help! Got us exactly what we needed!

Ryan Hartman

10 months ago
Service was prompt professional, and very friendly staff. Sedric was very helpful and efficient!!

Thomas Behrens

10 months ago
Conveniently located to Randolph AFB, Easy access, and friendly staff.

Kerry J. Pickett

11 months ago
Great Customer Service. Great Rates For Storage As Well As Clean. Also, Location is Perfect.

Robert England

11 months ago
Great Info and very clean property and awesome Manager

Ray Martinez

11 months ago
Customer Service was great and units were Clean.

Rick Bayce

11 months ago
Sedric was very Professional & a Pleasure to do Business with.

Linda Alejandro

11 months ago
was very friendly and great smile. Very Clean.

Harold Lambert

11 months ago
The manager was very enthusiastic and professional and provided excellent answers to all my questions

Veronica Wiktorzak

11 months ago
Friendly, Clean, Helpful, Nice facility. Wonderful staff. very accessible units

Jill Koester

1 year ago
Sedric was so helpful and friendly. A real asset to the company!

Ernest Asebedo

1 year ago
Sedric has great Customer Service and helped with great information as to what would be the right size we needed.

Jonathan Perez

1 year ago
Fast, easy great price. Very clean and friendly.

Keith Van Dine

1 year ago
Sedric was very helpful and really on top of things. Very helpful.

Charles Foulk

1 year ago
Great Customer Service and would recommend to anyone. Very clean facilities.

John Benavides

1 year ago
Excellent customer service. Clean and will advertise to my friends

Thomas R. James

1 year ago
Very pleased with my experience with Mr. Sedric. Mr. Sedric was very knowledgeable and I would recommend him and this facility to anyone.

Luziano Reyna

1 year ago
The Service was Fast, and Efficient, Sergio was very Helpful, and explained in great details about the Storage.

Frank Wright

1 year ago
Great source! I was shown the storage unit and examine the entire contract regarding the unit, "VERY HELPFUL"

Ronelle Williams

1 year ago
It was an outstanding experience with simply registering for the unit. I met both Sedric and Sergio, those guys are cool and professional. Keep doing great things!

Jonathan Kuxhaus

1 year ago
Clean facility, great staff. Did a great job improving the facility. Would definitely recommend this facility!

Melanie Scheibe

1 year ago
Lockaway Storage on 1518, Schertz has been fantastic to work with. Sergio has been extremely helpful and attended to our needs. I would recommend them to all our friends and neighbors.

KIRBY MEIER

1 year ago
EXCELLANT AVALIABLY & LOCATION FOR MY TRUCK! GOOD CUSTOMER SERVICE WITH SERGIO CARREON VERY NICE!!!

Jean

1 year ago
Great service, nice guys, it was a pleasure working with Sergio.

Stephanie Trujillo

1 year ago
Friendly Staff and very easy access

Troy G. Thames

1 year ago
Sedric , He did a well job, Clean parking, big units. I will be back on the first of the month

Patricia Cullum

1 year ago
Fast services. Great Help. Took very good care of me.

Beryl W Burke

1 year ago
Great Service & Management! Yard always cut! I feel safe leaving my Trailer here. Past Rental here was great & I returned because of that!

Noe Garcia

1 year ago
The main office is well kept. The front office was professional and clearly went through everything. Great Job!

Idalia

1 year ago
Great Customer Service, very Helpful. Took his time to explain everything.

James Outcalt

3 months ago
Great customer service, has all the room here

Austin Musgrave

10 months ago
The counter Guy was absolutely wonderful. He answered all my Questions and gave me a good overall understanding of the facility.
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David Ayala

1 year ago
I was referred to this location from another Lock Away Storage. I appreciated the prompt attention and service provided by the staff. This is a great example of customer service. In glad I chose this location and business for my storage requirements.

kristin arbaugh

1 year ago
Sedric was fast, friendly, and helpful. I feel very good about selecting lockaway storage!

tanya barr

1 year ago
Sergio was a awesome help today great customer service freindly environment very helpful

Robin Mead

1 year ago
I Appreciate ALL Of Cedric's HELP THE FIRST TIME THAT I RETURNED TO The Facility AFTER SEVERAL YEARS--To FIND OUT THAT I WAS LOCKED OUT Of MY OWN UNIT!!....THANK GOD!!....Cedric WAS ABLE TO Find KEYS TO LET ME IN MY UNIT!!....HE EVEN OFFERED CONTINUED ASSISTANCE IF NEEDED!!....He HAS ALWAYS BEEN Friendly,Nice,Helpful,Resourceful,Pleasant,And Professional!!....Whether,It's Calling In A Payment,Having To Use The Restroom,Buying A Lock,Or Locating KEYS To LET YOU IN YOUR Unit!!...YOUR HELP IS ALWAYS APPRECIATED!!...THANKS!!,SOO MUCH!!.......YOU DESERVE A FOR YOUR KINDNESS & SINCERITY!!

Mike Barela

1 year ago
Place and area is clean and neat Sedric and Sergio very nice people with great customer service Highly recommended

lpawnell

2 years ago
I have had the pleasure of working with the staff at this location and another managed by Ms. Amy Medrano on Nacodogches. I love the friendliness and professionalism of her and her staff. I am glad to have had the opportunity to do business with. I'm sure their customers feel the same. Consider them for your personal storage needs.

Jeffrey Dike

1 year ago
Love the way the property is maintained. The manager Cedric was very helpful and friendly.

tracy barbour

1 year ago
Super nice and very helpful!

Susan Brooks

2 years ago
Would like to put out a big " Thank You " to Kimberly and Sedric for all the help they gave me during the move from one storage unit to another. Both employees are professional, kind and helpful. Both employees are an asset to the company. Keep up the good work.

Mark Purcell

2 years ago
Very happy with the help from the staff on moving from 1 unit to another- Kimberly and Sedrick are both very professional - yet don't make you feel like your just a source of income. they listen to you and help with any concern you have- I also can say the same of Amy- the regional manager.

Alvaro Garcia

1 year ago
I've been renting here for over 5 yrs. and Ever since "Lock-Away" took over I did noticed the property has been managed very well.

Brian Crouch

1 year ago
Great to work with. Awesome place.

Eric Aunkst

1 year ago
Friendly staff, clean environment and good price. Also save money by buying your lock on location for $11 compared to $17 at Walmart!

Alex M

1 year ago
Great service. Thx Sedric. Quick and easy and cost efficient.

Steve Salas

1 year ago
Great friendly service. Good spaces available and awesome prices.

Edward Carruthers

11 months ago
Sedric is very professional and very helpfull. If he does not have an answer for you right away he gets back to you in a professional and timely manner.

Stephanie Mesley

10 months ago
Close to Crossvine neighborhood & helpful staff!

Suhaily N

8 months ago
Sedric did a phenomenal job! Excellent customer service!

Roger Hatcher

7 months ago
Thanks to Cedric (Manager) and Marcus (Asst Manager) for their support in helping me get a facility to accommodate my immediate storage needs. Both were very professional, friendly, and more than willing to show me a number of storage units. Thanks to both. Much Appreciated!!!!!!

Mr T Nunya

7 months ago
Marcus was very efficient, knowledgeable, customer friendly and easy to work with. He even stayed past closing time to ensure our needs were met. Great location and great customer service.

mrzacharymeyer

7 months ago
Sedric Was the best he was very helpful to my Sister in laws. They just moved here from cal and were very happy with this great costumer service to get A storage. Thanks Sedric!!!!!!

Chopp

7 months ago
The best storage unit. Marcus and Cedric are the best consultants! Definitly staying with the units as long as possible! Very professional and curtious. Indeed recommend Lockaway to all !!!!!

Kyle Urbanek

5 months ago
Was very helpful and exceeded expectations.. would recommend to a friend

Texas Pride CNC Texas Pride CNC

4 months ago
Great folks to deal with Cedric is always on top of things when you have a question or need some help. Been a customer for years and plan to up size our storage real soon as our house is up for sale and will need to pack stuff away.

Daniel Sanchez

1 month ago
Very satisfied with customer service, Sedric he always been really nice respectful and very helpful. Thanks Sedric.

Alfonso Garcia

2 months ago
Worst Storage Facility Ever! First time I went, the door was locked and No one in site for 30-40 minutes very inconvenient. No Business here also, it's a Ghost Town, so it's dangerous at night. When I finally was able to go inside the office, The guy was on his cell phone not even paying attention the whole time, I didn't even get a chance to see a unit, the size I was looking for not available supposedly, but was very quick to try to upgrade me to a unit size I didn't need and it costed more. Very Poor Customer Service. I would recommend other customers to travel inside the city more with better quality storage places.
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