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Century 21 Self Storage

12331 Pacific Hwy SW, Lakewood, WA 98499

Office Hours
MON - FRI9am - 6pm SAT8am - 5pm SUN12pm - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.4
Write a Review

T. Smith

3 years ago
rating 5.0
When I had to move my mom into an assisted living home and I was looking for a storage place close to where I live, I found Century 21. I liked the fenced-in area, the security and the fact that the manager lives onsite. I not only got one storage for me, but also one for my mom's stuff. Prices are very reasonable.....the office is very clean and the people are extremely friendly and helpful. I would definitely recommend this storage to others.

Belle Headrick

3 years ago
rating 5.0
The people who work at this facility are very kind and respectful. They know their residents and always have a smile and kind word for them. I have a storage unit and P.O. and never have to worry about the safety of my storage or my mail and packages. I would recommend their facility to everyone wanting a safe place for their items.

Ashley Schantin

5 years ago
rating 5.0
Originally we called and spoke with a lady and she was very helpful and made sure we got the best deal possible on prices. Then when we showed up at the storage, the guy at the counter was just as helpful and walked us around showing us the different sizes to make sure we got the size we needed. The price was great, they had amazing specials and the staff was very friendly. We were in and out of there. I also like the fact that they have actual hours and aren't open 24hrs because the location is not ideal. The double gated entrance definitely makes me feel like my stuff will be secure. We would definitely recommend this place.

Eli Carrasquillo

5 years ago
rating 5.0
So far my experience with century 21 self storage has been positive. I was looking for storage to secure my motorcycle. I can't remember the young lady's name that helped me but she game me all the information UP FRONT so I could make an informed decision. Other then that staff is pleasant and the facility is always clean and secure. If your looking for a place these good folks should be on it!!

Bradley R

2 years ago
rating 5.0
Awesome place, while there had two different storage rooms and a mail box and never had a problem because of the the awesome staff

J L

2 years ago
rating 5.0
Very nice manager, Courtney. Contract is month to month, no hassles, worry free storage. Units come with it's own lock, the cylinder type, padlocks do not fit. Cameras everywhere, manager lives onsite. I also got a mailbox from them. But weekends are very busy, I suggest moving in or out on weekdays.

Caroline Johnson

2 years ago
rating 5.0
I have used this facility for more than 3 years continuously and have never had a single issue with them. The employees are very professional, the storage is secure and accessible, there are very clean restroom and the prices are great for the area. I once accidentally dropped my license and wallet into the payment slot after hours and spent 45 minutes fishing said items back out with a coat hangar in plain view of the security camera. Got a lot of weird looks from people but there was no after-hours emergency number posted so I left 4 voicemails on the office phone, explaining the situation since they review the tapes every morning. They called me back at 9am to clarify the situation and let me know that they weren't mad about it. I really appreciated their understanding. I would recommend an after-hours emergency phone number be posted. Factors to consider: This is borderline covered outdoor storage. The units are fully enclosed and covered and in a building, but there is no apparent insulation, neither do they offer humidity/temperature control. I would not store anything here that could mold/rot unless it were in an airtight container. I did store a wooden table and a saddle in my unit for 2 years with no issue aside from some very light mold on the saddle's seat, but it is Washington so be mindful of the climate. My bedding and comforters, which were stored in a sealed Tuff box, came out as fresh as the day I put them in. Nighttime access is currently not an option. This has pros and cons. The gate locks at 10pm. Prices are rock-steady with an option for recurring email reminders and paperless billing. Auto pay is also an option. I keep traps and mothballs in my unit, and all my stuff is on a raised pallet. In 3 years I've caught 1 tiny mouse and maybe a handful of bugs. Nothing crazy and never any damage to any of my things. This is an incredibly low number compared to other facilities I have used. This facility offers P.O. Boxes with 24-hour access.

Christina Reitz

2 years ago
rating 5.0
Clean, staff friendly no issues getting into secured area for our storage.

Angela Michelle Gustafsson-Hamman

1 year ago
rating 5.0
The staff are great to work with

Albert Phillips

1 year ago
rating 5.0
One of my favorite places to store

Terita Slater

1 year ago
rating 5.0
Best place to keep your things.

peachy peach

1 year ago
rating 5.0
Courtney is wonderful always has a great smile and very friendly

Amber Latimer

1 year ago
rating 5.0
This guy was so fast at helping me right before closing! He rented me a unit w/ 2 mins to spare. And they don't make you pay them for insurance like Public Storage does. And I can access my unit from 6-10pm! & if by chance you are still there when the gate hours are about to be closed, they aren't rude & they don't tell at you. Thank you for being decent! Also they have huge ceilings! So you can stack your stuff up higher.

Amber Latimer

10 months ago
rating 5.0
This guy was so fast at helping me right before closing! He rented me a unit w/ 2 mins to spare. And they don't make you pay them for insurance like Public Storage does-so they can pocket that money every month. And I can access my unit from 6am-10pm! & if by chance you are still there when the gate hours are about to be closed, they aren't rude & they don't yell at you. Thank you for being decent! Also they have huge ceilings! So you can stack your stuff up higher.

MrSeanhutton

11 months ago
rating 5.0
Jennifer IS an AMAZING ASSET to this Company. She was very informative!!! We checked out a few different storage facilities in the area, and this was by far, the cleanest, and the best maintained for the price!!!! Would absolutely recommend!!

Samone Nutall

10 months ago
rating 5.0
The girl that helped me was really nice she knew exactly the type of storage unit I needed only needed it for a month actually less than a month there's about 2 weeks but I had to pay for a month and they also have mailbox is for rent so that helped great location and it's not expensive

Nic Yanez

10 months ago
rating 5.0
Have had my storage unit here for over six years, never had a single problem ever. I pay 55 bucks and it fits all my excess clothing

Stevan B

8 months ago
rating 5.0
A great place. The people who work here and run this Storage are very nice, very helpful, friendly, competent, honest. The storage is excellently cared for and maintained. Security is excellent. Ease of going here from I-5 unbeatable.

Judy Burris

5 months ago
rating 5.0
Great place, decent prices.

Nicole Brenay

5 months ago
rating 5.0
Great staff and clean facility. They also offer a referral bonus.

Marvino Tarape jr

2 weeks ago
rating 5.0
Century 21 storage in Lakewood is a great place to use for your secure storage needs. The staff are all very friendly and helpful. The facility and grounds are very clean and kept up with pride. Before you look any further. Stop in and take a look for yourself. Ask for Courtney or any other staff member that is a available. I have stored my fathers belongings there to over a year now. There is nothing but good things to say about their ethics and conduct and how they operate. They are very friendly and will always greet you with a smile. When you go in tell them Marvino Tarape Jr sent you. I have no doubt that you to will become a believer that it is the place for your storing needs.

Matthew Redd

2 years ago
rating 4.0
Good price for the location. Great customer service

Sat Ramento

2 years ago
rating 4.0
Staff very friendly, efficient, and very helpful!

Marc Spector

2 years ago
rating 4.0
Great security decent pricing. Kinda tight area to maneuver.

Bad Bettys Stuff

1 year ago
rating 4.0
$69a month for my5x4 unit. Free lock promotion & Late Fe don't happen til the 12th of the Month & it's only $20 late fee. Just Don't loose your keys. Cut & replace lock $25, Hallway key $5,

Scotty Bear

3 months ago
rating 4.0
Updated:so there I was at 7 am Saturday morning, my key somehow frozen into my lock, I called the office and left a message. This cylinder lock was sold to me and could not free my key. I was stuck trying to free my key to secure my stuff so I could go home, I could not access or remove my key. I even screwed my hand up trying to free the key, Now I have to wait, my lock screwed up till someone gets back to me... great. Update: They did get back to me within a few hours, and even the district office called me. so that was nice.

Deborah Bunch

1 month ago
rating 4.0
Decent storage shed great price. You dont get your 1st month free but you also dont have to pay double like most storage facilities near here!

Jason Russell-Hebdon

7 months ago
rating 3.0
Good options for storage relatively decent prices

drquackery

4 months ago
rating 3.0
Had a rocky start with my move in, I had gotten a messed up lock, they provide locks and keys for clients, this is not optional, anyway, my key got stuck in the lock in the locked door, unfortunately I still had things I needed to store but improvised a short term remedy. I had to leave the facility with my key stuck in the lock and it just so happened to be the day the on site employee was helping a relative move. Everything got fixed with the key the next morning and all my interactions with this business since have been satisfactory.

Scotty Bear

4 months ago
rating 1.0
so there I was at 7 am Saturday, my key somehow frozen into my lock, I called the office and left a message. This cylinder lock was sold to me and could not free my key. I was stuck trying to free my key to secure my stuff so I could go home, I could not access or remove my key. I even screwed my hand up trying to free the key, Now I have to wait, my lock screwed up till someone gets back to me... great.

Santiago Rodriguez

1 month ago
rating 1.0
These people told me that it was suppose to be an automatic payment and when that did not go through they took my my gate code off. Every time I come to speak with them or call they never answer and always have the closed sign up and never return at the time that they put up.
See all Reviews
rating 4.5
5 Reviews
Write a Review

Kelcie N.

2 years ago
rating 5.0
I initially drove past Century 21 because their parking lot was full, and I didn't feel like waiting in line. I ended up at another storage place down the...

Kenneth M.

5 years ago
rating 4.0
Very soldier friendly great service will definitely recommend to anyone. Very clean and safe place to store your extra belongings.

Travis W.

5 years ago
rating 4.0
I, for one, like the location. It is very near to my house with east interstate access. The staff are friendly, and I've never had a problem getting into my...
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