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Hollywood Storage Center

3425 Old Conejo Road, Unit A, Newbury Park, CA, 91320

Office Hours Now Open
  • Daily8:30am - 6pm
Gate Hours Now Open
  • Daily6:30am - 8:30pm

Storage Customer Reviews

M Garonnas

1 year ago
I've moved several times in the past few years and each time have used a storage facility to store some of my things. Hollywood Storage Center has been the most impressive. I particularly thought the idea of a courtesy cart, where they bring you drinks and snacks was a great idea. Also, I particularly appreciated Dion who took the time in the rain to help out when I was moving a few items in. Exceptional!

A Google User

1 year ago
Ive visited other storage places before and they all treat me like a nuisance. But, not at Hollywood Storage Center! Their customer service and business model are great! They offer so much more than the average place things like climate control units, wine storage and a vault if you have really valuable items to store. Dion worked with me and he was amazing

A Google User

1 year ago
The spaces I rent are well secured and monitored. I've never had a problem. I do very much object, however, to the owners of the large boats/RVs/trucks parked immediately in front of the vertical sliding door entrance to the C building (accessing C-33 and C-34. Their boats or vehicles are NEVER parked in accordance with the lines on the ground. I've pointed this out several times, but there is insufficient response to lead me to believe that they care. There really should be NO parking in this space. I know it means $$$ to Hollywood, but the space in front of the door and at least 1-2 spaces adjoining should always be empty for those coming to work in their storage spaces. Thanks.

A Google User

1 year ago
Richard was extremely courteous and helpful. Today was my fourth experience at Hollywood Storage Center and I will definitely be back

J. Wella

1 year ago
Hollywood Storage Center couldnt be better. All the people are helpful and willing to take the extra step. They made me feel like a celebrity

A Google User

1 year ago
Shout out to Richard! He was very pleasant and helpful helping me find the right storage unit for my particular needs. He really seemed to care. What a great employee

A Google User

1 year ago
I moved into my storage facility on one particularly windy day, which is not ideal. I must have seemed flustered because Dion came over to help. He was amazing! So friendly and even chased down one of my items when it blew away! So nice

A Google User

1 year ago
This place is so well run. They called me at 8:30 on the day of my move to confirm that I was moving in. They provide a complimentary truck to help you move. The truck driver showed up on time and his truck was nice and bigger than I expected. Finally once we got to the storage center, Dion helped me move my belongings into my unit. Moving is always tough but this was such a pleasant experience!

A Google User

1 year ago
Hollywood Storage has been generous in donating water bottles to Cypress Elementary for the Ability Awareness Week. Bobby was helpful and friendly in assisting me during pickup. Excellent service, as always. I know all of the PFA parents really appreciate this local family owned storage facility.

A Google User

1 year ago
Hollywood Storage Center is an excellent option if you're in need of a storage unit. One of the gentlemen who works there, Dion, has been quite helpful to me. He is pleasant and always available to be of help. High praise for this company.

A Google User

1 year ago
Dion at Hollywood Storage Center has a wonderful personality. Always there to help, very kind and hard working

Rob Bernacci

1 year ago
I cannot speak highly enough about the staff at Hollywood Storage . I was in a very unique situation and the people that work there couldn't have been more helpful. A special thank you to Bobby and Lindsay .

Dreaming

1 year ago
I had to move all my daughters furniture into storage while she temporarily stayed with me. Moving day was pretty stressful, but the staff was so accommodating and it really helped. Id recommend it to anyone

A Google User

1 year ago
The Facilities are clean and well lit. The people at the front desk were helpful and wanted to meet my needs.

A Google User

1 year ago
Everything about this facility has been fantastic to work with. The staff is friendly, and really helpful.

A Google User

1 year ago
This place is AWESOME! We used their Truck & Driver VIP Service to move into our unit. Our driver was cordial and patient. So nice to have this service

A Google User

1 year ago
Nobody looks forward to moving boxes all day, but Hollywood Storage Center made the whole process amazingly painless. The staff is great! I even took advantage of their kitchen break room and ordered in a pizza for me and my friends who were helping me move. Pretty cool.

J. Petkovav

1 year ago
Jeff in Post Office. Always nice and helpful. Thank you.

A Google User

1 year ago
Hollywood Storage Center is very clean and secure. I feel safe storing even very valuable items on the premises. Top notch

Modendra

1 year ago
Customer service to die for! I just pulled up and the staff was right there, offering snacks and water

A Google User

1 year ago
I've used other storage centers in the past but Hollywood Storage Center is in a league of its own. They make moving your belongings into a storage unit beyond easy. They always have staff available to help you along the way. On the day of our move, Donovan kept checking in on us, asking us if we needed help. He even grabbed us cold drinks and first-aid supplies! This is 5-star customer service!

Career Pro Resume

1 year ago
I was actually caught off guard when Paige brought me a complimentary snack when I was working in my storage unit. Seriously, this place makes you feel like you're in their home. I've never known any other storage place to do the nice things Hollywood Storage does.

Metamyst

1 year ago
What a great company! So nice and professional. I love that they have on-site truck rental and a post office in their building. They certainly made my life easier.

A Google User

1 year ago
We just had a great experience renting a storage unit with Hollywood Center The staff is pleasant and knowledgeable. Dion was our driver and he was great, punctual and very accommodating. He helped us find our unit, unload our stuff and he kept checking on us while we were getting our space organized. My husband and I are so glad we picked Hollywood Storage

A Google User

1 year ago
Overall an excellent experience. Richard was extremely efficient and helpful upon arrival. He also demonstrated good listening skills. I left feeling very impressed and would opt for Hollywood Storage Center above all others

A Google User

1 year ago
What can I say other than, I love these guys! Everybody at Hollywood Storage Center is awesome. Richard is too cool! Donovan was so helpful! Five stars easy

A Google User

1 year ago
Amanda was excellent! He not only helped us understand our storage options and pick out the unit that was going to be most economical for our needs, he also got us set up with all kinds of supplies for our move. Now were stocked with boxes, packing material, tape even furniture pads, which I wouldnt have thought of on my own. First class all the way

A Google User

1 year ago
Bravo! The deals at Hollywood Storage Center are great, but what really impressed me was the customer service. I asked Richard to help me put an oriental table on the top of another table and he stepped right up to help. So many other examples of extra effort too

CaAdventure45

1 year ago
I recently rented a storage unit at Hollywood Storage Center and had a great experience. The staff is super friendly and hard working. I had an issue getting a lock off my unit and they were there to help. Great people.

A Google User

11 months ago
First off, Lindsay basically hand-walked me through my entire ordeal of moving 26 pallets of product from New York into 2 storage units. She arranged the fork lift driver, coordinated with the movers from back east, set up my Penske truck rental for excess boxes and answered tons of questions and concerns I had along the way. She was always professional and patient which really made the difference for me during this stressful event. I'm so very thankful for her help. Also, kudos to Mike the fork lift driver and Dion who helped w/some of the pallet work, just an amazing staff that worked as a team to help me through the ordeal. Without Mike and Dion, I wouldn't have been able to stay on time with the unloading process and they were friendly, nice and had great attitudes the whole time. Finally, it's the little things that count that make a customer walk away with a smile. The day after the move, I finally made it back to the storage facility but had problems getting through the gate with my code. It's was just past 6 p.m. and when I went to the front door to get help, the store had already closed. Walking back to my car, Gary had unlocked the door and flagged me down and asked if I needed help. Just wow! He took the time to re-set the code and I was on my way. So nice. Your staff is TOTAL GOLD!, the facility is beautiful and fun and I just love everything about Hollywood Storage.

A Google User

11 months ago
Great customer service! We worked with Richard who did a wonderfully efficient job. But the entire staff is top-notch, helpful, polite and knowledgeable.

A Google User

11 months ago
I recently vacated my storage unit at Hollywood Storage Center and felt compelled to share what a fantastic experience I had with this company. I truly appreciated the levels of courtesy and professional service-oriented environment they have at their Newbury Park location. They really top shelf!

A Google User

11 months ago
Donovan was super helpful and friendly. You can tell he loves his job, which is a reflection of a great company. Five stars for Donovan

A Google User

11 months ago
Richard at Hollywood Storage Center in Thousand Oaks is the best. He helped me with a few items that were just too awkward for me alone. I couldnt have done it without his help. What an awesome guy

A Google User

10 months ago
We used the Penske truck rental and driver service at Hollywood Storage Center. The driver was efficient and friendly. I really felt like we were taken good care of. I think the fact that this place is locally owned makes a big difference.

A Google User

10 months ago
What storage facility offers good prices AND good support? If you answered none, you havent been to Hollywood Storage Center yet. I admit, I thought you could only get one or the other. But, I was wrong. The whole experience was seamless. The sales reps (I think they call them storage consultants) really knew their stuff and had me set up with a unit in quick time. Then, one of their staff members took the time to help me arrange my stuff in the unit. He had clearly done it before and was really helpful.

A Google User

10 months ago
I expected a long wait to get set up with a storage unit, but was happily surprised at Hollywood Storage Center. The employees are very helpful and FAST! No waiting

A Google User

10 months ago
Fast, friendly and easy to use. The facility overall is the best Ive ever seen when it comes to storage facilities. The location is very convenient close to the 101 with a close off ramp at Wendy Dr

A Google User

10 months ago
Hollywood Storage Center has hired a true gem in Donovan. He was courteous and on time to pick up my boxes. He took good care of me and even brought me a bottle of water. What a nice guy

A Google User

10 months ago
My schedule with work makes it impossible to get to a storage place during regular hours. Amanda provided flexible hours to adjust to my schedule. So accommodating! I wont go anywhere else

A Google User

10 months ago
Ive had a unit at Hollywood Storage Center for many years and honestly really enjoy coming in to pick something up. The place has a great atmosphere and the staff are fun to be around. Always a great time. I dont usually do reviews, but made an exception for these guys. Id recommend them to all my friends.

A Google User

9 months ago
Ive been renting with Hollywood Storage Center for a couple of years. Recently I needed a new light bulb, roller door adjustment, new shelves and an adjustment on my existing shelves. Two of their staff members, Richard and Rosendo, were very helpful and prompt in tending to my service needs. The entire team is always considerate whenever Ive had any requests

A Google User

9 months ago
The staff at Hollywood Storage Center has always been great. I love that they are able to provide storage units that are the perfect size for what Im storing. Every time Ive been able to pay just for what I need because they have so many size options. Also, the free trucks that they loan you to move are a huge perk! The facilities are also very nice. I highly recommend.

A Google User

9 months ago
Ive had a very good experience with Hollywood Storage Center and would recommend them. Their staff is extremely helpful. They receive packages for you and the facilities have a post office in their lobby which has been convenient.

A Google User

9 months ago
As a navy wife, Ive used plenty of storage places in cities nationwide. Some are good, some are bad and some, well, I wouldnt recommend to my enemy. I was very impressed with Hollywood Storage Centers great service and clean facility. Additionally, the storage options are excellent. The variety means they will have what you are looking for.

A Google User

8 months ago
I would give this facility a 10 star rating in every area if I could. I had fine antique furniture here for over a year and it was in perfect condition and even dust free! Great staff and facility.

A Google User

8 months ago
I love Hollywood Storage Center. The staff is so friendly and helpful, I especially like Bobby because he's so sincere. But all of the people there are great! I wouldn't go store my things anywhere else!

A Google User

8 months ago
My experience with Hollywood Storage has been absolutely wonderful. They always bring water and snacks by at the best time. One of their guys, Page, has helped us out on several occasions and always does it with a smile.

A Google User

8 months ago
I recently rented a storage unit with this company. They provided me with a free moving truck and driver to move my things in, which was incredibly helpful and saved me some money. Our driver was a big help. He was on time, and courteous and professional. He provided his expertise and made sure my items in the truck with secured. Great experience!

A Google User

6 months ago
This is like no other storage center. They are so friendly. They provided a refreshing drink just when I needed it. One really great extra touch is the ability to use of their courtesy cart. So helpful!

Google User

6 months ago
Moving in at Hollywood Storage Center was such a smooth experience. Their staffer Steven was amazing. He arrived early and made sure we had the best access available for our truck. Its all the little things they do that put them above the rest. Awesome experience!

A Google User

6 months ago
Five stars for Hollywood Storage for sure! We worked with Stephen who did an excellent job of assisting us. He helped move some of the furniture and delicate items and got us carts that made moving so much easier. Plus, he checked in on us several times. Way better experience than Ive ever thought youd have at a storage center. Kudos!

A Google User

6 months ago
Not only is Hollywood Storage Center probably the cleanest and most well maintained storage place Ive ever seen, everyone who has helped me there has been very helpful and courteous. Im thankful that there are still places like this that stand behind their promise for superior customer service.

A Google User

5 months ago
Im so impressed with the Hollywood Storage team. They take FULL service to an entire new level. Somehow they help you be happy about moving! Shout out to Stephen who took great care of us.

A Google User

5 months ago
What can I say about this place that hasnt already been said? They are excellent! Jessie was a rock star for us. Helpful, friendly, kind and overall amazing! Great staff and great place!

A Google User

4 months ago
Great support and service. We rented a unit and they provided a free moving truck and a driver which saved us a chunk of money. The staff are always pleasant to deal with and looking for ways they can brighten your day.

A Google User

4 months ago
Weve been very impressed with Hollywood Storage Center. They have proven to be able to anticipate our needs. Recently we were having trouble with the lock on our unit. One of their staff members stopped by to see if we needed help and was able to get our lock off. He was very kind and we really appreciate how helpful they have been.

A Google User

4 months ago
The people working at Hollywood Storage Center are amazing. They are always checking in on us and are very sweet. Its a great place to store your things.

Google User

4 months ago
I cant say enough about the great staff at Hollywood Storage. Every person Ive worked with has been outstanding. Id give more than 5 stars if possible! LOL.

Google User

3 months ago
I moved into my storage unit at Hollywood Storage on a very hot day and with very little time on my hands. It was beyond stressful. The team there helped and was fantastic to work with, all the way down to when they came by and served me a cold drink and a snack at my unit. Ive stored other places before and once they sell you a unit, you never see them again. Thats not the way they do it at this storage center. Now that Ive seen what you can have, Ill never store anywhere else.

Sugar Sugar

1 month ago
I use the postal annex there often because it is convenient and the crew is friendly. I have purchased shipping supplies. I once attending a storage auction there and was pleased to see how clean everything is. If I ever need to rent a storage area this would be my first choice!

Sugar Sugar

1 month ago
I use the postal annex there often because it is convenient and the crew is friendly. I have purchased shipping supplies. I once attended a storage auction there and was pleased to see how clean everything is. If I ever need to rent a storage area this would be my first choice!

L Windspirit

1 month ago
The people are super helpful and friendly! Great manager! Downgraded a star because the seals on the units let so much dirt and dust in that everything is totally filthy. But if they replaced the seals on the doors it would be a 5 star place for sure! I'll update with the names of their super star staff later!

Sean Hall

3 weeks ago
Free popcorn in office! It's movie theater good. They also offer free electronics recycling.

SONIA MCKIE

1 year ago
I have amended my review after Sandy the GM finally called me back after receiving my message from a female employee. She was compassionate to me and what I experienced as well as helpful and willing to assist me. She had a winning personality and because of that she definitely is in the right position as GM and why I have given the facility a three stars. however, I remain with a zero star for employee "Jeremy". Nevertheless, the female employee's at the site are exceptionally great with customer service I actually obtained a unit without physically being there. They handled everything over the phone payment etc. I had a friend bring my things there etc. The major Problem came when I called inquiring about my unit a Guy by the name of "Jeremy" who claims to be the "account manager". He is rude, I don't believe anything he says. I think he only said he was the account manager because I asked to speak to the site manager. He hung up in my face, repeatedly dismissed my request for a store manage. I told him I was on the account, the unit was my account I already previously spoke to the manager the day I opened it, He just told me he would not speak to me etc. even though I know for a fact my name is authorized on the account as having access. Instead of having a winning attitude and being respectful, kind and accommodating towards customers he rather find reasons NOT DO ANYTHING THING, NOT EVEN GIVE A MESSAGE FOR A CALL BACK FOR THE SITE MANAGE. HE IS THE WORST #NIGHTMARE #NORMANBATES this guy should be fired!

Ryan Evrist

1 year ago
Horrible service. Horrible policies. This place is scum city.
See all Reviews

Cecilia L.

1 year ago
Helpful customer service and very informative. Got a free truck and a great referral for movers from HireAHelper.com So far, so good with the storage unit....
See all 87 Reviews

Storage Facility Amenities8 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Se Habla Espanol
  • Truck Rental
  • Wine Storage